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The Desmond Hotel Malvern

291 reviews
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Traveller (28)
Dining (26)
Room & Suite (26)
Overview
  • Excellent32%
  • Very good39%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“hunt room”(18 reviews)
“fox hound”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (291)Write a Review
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Show reviews that mention
All reviewshunt roomfox houndwedding receptionconference centersunday brunchfiletconference facilities arerehearsal dinneran updatefour poster bednice hotelcocktail hourbusiness conferencethe hotel offersrooms are largenice sizelarge group
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1 - 5 of 281 reviews
Reviewed 4 days ago

outstanding service on all levels.... highly recommend The Desmond... family loved the breakfast Sunday morning.....nothing was too much for the staff. they went above and beyond.... so glad we decided on this lovely hotel

Thank Nancy P
Reviewed 1 week ago via mobile

This is going to be different but I swear it will be honest despite my relationship with this place. Why, you ask would I write a review about a hotel I not only sued at one time but also worked in their restaurant? It’s simple.,...More

Thank babs7262
Reviewed 2 weeks ago via mobile

Although we have had great experiences at the Desmond in the past this was disappointing due to construction noise. Our first room sounded like there was a jack hammer above us. The second room was exactly one floor down and not much of an improvement....More

Thank Donna D
Response from Mike_Chain, General Manager at The Desmond Hotel MalvernResponded 1 week ago

Dear Donna; Thanks for your stay and for your feedback, I am sorry you had this experience. While we have been scheduled and under renovation for a while now its difficult to say when the noise will occur. While the work is expensive, it is...More

Reviewed 4 weeks ago via mobile

I had lunch twice within one week. The first lunch, I had the cold soba noodle salad with panko fried chicken. Portion was a nice size and it was very good. Second lunch, I had the spaghetti carbonara which I enjoyed more than the first...More

Thank 66gardengirl
Response from Mike_Chain, General Manager at The Desmond Hotel MalvernResponded 1 week ago

Thanks 66gardengirl; While I am excited you liked your lunch, you are right the chairs are too short and are being re produced to the specification we ordered. While it is a setback in the short term the new look and new menu concept are...More

Reviewed 10 December 2017

Fabulous! My son and his lovely bride had an an afternoon brunch wedding reception. The solerium was beautifully decorated for cocktails, as was the garden room and ballrooms.The garden was set with cheese, meat, fruit and bread trays, the servers had trays of beef Wellington,steak...More

Thank magiclady2015
Response from Mike_Chain, General Manager at The Desmond Hotel MalvernResponded 1 week ago

Dear Magiclady2015, Thank you so much for your review and your business. I am glad we could be a part of your family's very special day. Hopefully we will see you around the Hotel again soon! Sincerely, Michael Chain General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Breakfast included
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$177 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$177 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (28)
Dining (26)
Room & Suite (26)
Pool & Beach (1)
Hotel & Grounds (32)
Bathroom (8)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
thom l
29 October 2015|
AnswerShow all 2 answers
Response from Mike_Chain | Property representative |
Mary, did you use a debit or credit card? We don't pre authorize either one. Sometimes your bank may hold one nights room and taxes once the card is used at a hotel. If you used a credit card there isn't any reason we... More
0
Votes
Mary09B
30 September 2015|
AnswerShow all 3 answers
Response from Mike_Chain | Property representative |
Yes, Mary, our suites have them. However we rarely say no even if you reserved our well appointed King or double Queen room. Please contact the hotel directly to book and we can make that note on your reservation... More
0
Votes
Room Tips
"The hotel offers many sizes of rooms, they can accommodate your needs."
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"stay away from end of halls"
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"The hotel does host a lot of conventions and parties. Chose a room on an upper floor in order to avoid noise..."
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"Even high rooms include slamming doors."
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