Motel 6 Pittsburgh - Cranberry
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About
If you’re looking for a budget friendly motel in Mars, look no further than Motel 6 Pittsburgh - Cranberry.
Free wifi is offered to guests, and rooms at Mars Motel Six offer air conditioning.
During your stay, take advantage of some of the amenities offered, including 24 hour front desk and room service. Guests of Motel 6 Pittsburgh - Cranberry are also welcome to enjoy a restaurant, located on site. For travellers arriving by car, free parking is available.
If you are looking for a nearby place to eat, Motel 6 Pittsburgh is within walking distance of some popular restaurants including Max & Erma's (0.3 km) and Legend's Pub (0.3 km).
The staff at Motel 6 Pittsburgh - Cranberry looks forward to serving you during your upcoming visit.
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They arrived and phoned me telling me that the manager refused to let them check in, even though I gave permission and my ID and credit card are on file. He informed them that if they wanted to go into the room before I arrived, that they would need to pay in cash. Once I arrived- a nightmare broke loose so to speak.
The man working behind the counter would not even answer my questions until I provided my ID and credit card. He ran my card before the paper work and became VERY angry that I was questioning what was happening. Once my card was ran he informed me that they gave our rooms away and took the liberty of giving us two rooms- opposite sides of the hotel with one bed per room. We reserved two smoking double bed rooms and received the complete opposite.
Unhappy with the situation, I calmly disputed what was happening. He became even angrier and informed me that this was all they had and they would give us an extra pillow and blanket. The LAST they had in the entire motel.
Unsatisfied and annoyed, late into the night, we decided to just stay since all other rooms were booked in surrounding hotels.
Room 210 and 246 is what we were given. 210 needed to have a line backer run full force into the door to open it. Inside smelled of stale cigarettes, filth. The bed was stained with urine and adult fluids. The bathroom was so disgusting, we decided to just go get a refund and leave. Sleeping in our vehicles would be better than what was in this room.
Upon returning to the front desk, the man was EXTREMELY rude and we were informed that there was nothing he could do since housekeeping is not in. Angry and tired, the man finally agreed to refund me for the one room. Once refunded he informed me that I would be charged extra since all of my friends had to sleep in one room. I refused and he told me that he was done and we walked out.
On the way to our "room" (246) we noticed strange men lingering around the hotel, filthy building conditions and decaying staircases. We had to once again "line backer" open our door to discover a semen stained bed, 2" of dust and debris on the floor. The bathroom had A BLOOD CLOT stuck to the side of the toilet and urine all over it including the dried puddle on the floor. Open bars of soap and a three inch gap on the room door to the outside.
When morning came and we could see in the daylight- we were MORTIFIED. It was so much worse in the light. Dirt, body fluids, HUMAN TOES NAILS, more urine LARGE bugs ect. We decided to leave asap and never look back.
The woman at the front desk refused to listen to the complaints about what happened with our reservations and the unsympathetic keeper the night before. She called the manager who informed her to tell us we are SOL and hung the phone up on her. The woman then ignored us and when we asked if she would stay in those conditions, she replied with "No, never". When we informed her that we DID and paid for it, she became angry and went on to take another customer, who was there to complain for the EXACT same reasons.
This is honestly, the WORST hotel any of us have EVER stayed at and urge you to go elsewhere. I have called corporate but doubt anything will come of it. Even with photo evidence of this place. Please do yourself a favor and avoid this nightmare and the headache that comes with it..
The customer service was horrible.
Please do yourself a favor and do not stay here.
After receiving our room key for room 341, we walked up a very filthy and muddy set of stairs. There was mud and dirt all over the walls and stairs. Either a bus just dropped off a group of farmers covered in mud or they had not been swept in a LONG time.....weeks? Months?
Then we get to our room. We had brought our dinner with us, and upon opening the door, we were hit with an aroma that made us nauseous to the core. We specifically selected a "smoke free" room. If this is a smoke free room, I'm not sure how its possible to breathe in the others that are not. My wife immediately looked at me and asked "are you kidding!?" There were stains on the bed, burn marks from cigarettes in the carpet, and the smell was so bad we both lost any desire to eat the one and only meal of the day after a long day of traveling, emotions and stress. The internet, even though "free" was more stress than it was worth. I don't know if wifi is simply offered so that you can advertise that it exists, but it's practically a fossil, might as well just call it dial up. it was too slow to even run a speed test on, let alone upload any webpages., couldn't send an email....and don't even think about streaming Netflix on an ipad. using my phone as a hotspot was definitely a much greater experience. We wake up the next morning, both smelling terrible, our throats and eyes burning from the wreaking smell and even after taking showers, our clothes smelled pathetic, and our 8 month old smelled like smoke and cried much of the night having a difficult time sleeping as well. Not the type of way you want to arrive at a funeral, ready to hug and love on friends and family smelling like we did. It was embarrassing! Definitely not what we needed to add to a week that was already difficult to handle with the passing of a family member. We were ready to eat and enjoy a good nights sleep,....and yet their facilities were so poorly taken care of that it prevented us from doing either. I am so thankful we only needed a room for one night, as I cannot fathom the thought of having to come back and don't know how anyone can enjoy their stay here. This will, by far, be remembered as our worst experience and stay ever. We certainly don't recommend the motel 6 in cranberry PA. facilities, and if management is smart, they will make changes so that maybe someday, this motel won't be dreaded.
If I wasn't dead tired after driving 20 hours and not alone I would of left or if I would of had my wife along.
If you have a family DO NOT stop here. Worst hotel ever. Red Roof Inn is worth the extra money in my opinion.
"There are three floors, accessed by exteranl doors so you may be climbing outside stairs, ask about this when getting a room."Read full review
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