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This has been my 4th stay at this hotel this past year. Front desk staff and breakfast staff were very polite and made you feel welcome.
As stated in other reviews, this hotel needs some updating.
Housekeeping needs to be more detailed. The elevators are...More
Response from Kraig R, General Manager at SpringHill Suites Pittsburgh AirportResponded 2 weeks ago
Thank you for taking the time to give us a review. As we pride ourselves in delivering a memorable guest experience we have unfortunately fallen short of that goal. When you get into your room it should be cleaned and not need attention....More
Pool was extremely small and so was the whirlpool, but I did not use it since no towels exhisted in the pool area and a family was using the small pool. Workout room was the smallest I have ever seen of any Marriott. 1 Treadmill...More
Response from Kraig R, General Manager at SpringHill Suites Pittsburgh AirportResponded 3 weeks ago
Thank you for taking the time to review our hotel. Unfortunately during your recent trip we fell short of your expectations. You had several issues during your recent trip and I have shared this information with the team in an effort to improve....More
I have written a review of this property in the past and was here again last week. The front desk staff and GM are AMAZING.
My previous review still stands that the rooms need to be updated. The curtain was falling off the rod, bathrooms...More
Response from TeamConcord, Manager at SpringHill Suites Pittsburgh AirportResponded 13 October 2017
Dear jbliv, thank you for always choosing to stay with us and for the kind reviews. We love our loyal guests and only want the best experience possible. We appreciate your observations regarding the condition of our guest rooms. We have made some updates but...More
We stayed here overnight to get to the airport early the next day. The room was clean and spacious. The staff was fantastic. I am a frequent traveler and the staff was excellent. I had a small problem with the room and the front desk...More
So excited about this hotel, driving from Florida just to be told that my reservation is cancelled last minute? They said they prioritize Marriott rewards members.. I understand that you value your members but I am also a Client and I prioritize Marriott hotels before...More
1 Thank Jona050905
Response from TeamConcord, General Manager at SpringHill Suites Pittsburgh AirportResponded 29 July 2017
It was disappointing to read about your experience at our hotel. This is not the impression that we like our guests to leave with. As you may have noticed from previous reviews, this is not normal for our hotel. We hope you will...More
US$78 - US$138 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from ConcordHospitality | Property representative |
Thank you for your question. Walmack put it beautifully (thank you Walmack!); we do not have rooms with spa tubs. We are an all-suites hotel with one-bedroom suites offering either king size beds or two queen... More
Thank you for your question. Walmack put it beautifully (thank you Walmack!); we do not have rooms with spa tubs. We are an all-suites hotel with one-bedroom suites offering either king size beds or two queen beds.
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"Don't plan to use the small pool and workout room, smallest I have ever seen for the both of them."