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SpringHill Suites Scranton Wilkes-Barre

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SpringHill Suites Scranton Wilkes-Barre
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223 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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High Pt NC
Reviewed 1 week ago

Our stay was comfortable, the room was clean. Perfect for a quick overnighter. Easy on/off highway access. Typical Springhill Suites. Although the room was clean, I will say I found a filthy iphone and a gummy bear left in the pullout sofa bed. I turned in the iphone at the front desk. Better housekeeping checks before a room is re-occupied...

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Helpful?
Thank P S
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear P S, Thank you for posting a review of your recent stay with us. I am happy to hear that you enjoyed your time with us. Also please accept my apologies for the issues you had with the cleanliness. I will be sure to share your feedback with our Housekeeping team so they can improve their service. Thank you...

White Plains, New York
Reviewed 3 weeks ago

It's okay that my early check-in couldn't happen, but the room wasn't well prepared for my group. Many of the surfaces had food particles and other issues that were not clean. Also the floor outside the room was filthy and needed a good vacuuming when we arrived only for it to still be there when we checked out. They seemed...

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Helpful?
Thank tfortunate
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to provide us with your valuable feedback. We work hard to please all of our guests, and we are disappointed to hear when our efforts fall short. I have passed your message to the appropriate hotel teams so that we might improve in the future.

Long Island, New York
Reviewed 15 February 2017

A pleasant experience from start to finish. Pleasant, competent staff, clean, well-designed rooms, great breakfast, close proximity to ski mountain, shops, restaurants. We have stayed at this property three times, and each time was a delight! Highly recommend!

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Helpful?
Thank Rebecca K
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Rebecca K, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager

Clifton Park, New York
Reviewed 18 January 2017

The hotel was clean and comfortable. Staff was professional and friendly. It is decorated in a more modern style than I care for, but was in excellent condition. The morning breakfast was good; eggs, waffles, cereal, etc. I liked the gas fire pit outside in the walled courtyard. There are several places to eat within walking distance of this hotel.

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Helpful?
Thank lightcs4d
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear lightcs4d, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager

Rockville, Maryland
Reviewed 12 January 2017

The hotel is new and very clean, with large rooms, comfortable beds, refrigerator and microwave. Breakfast was included, there are also many restaurants in walking distance. The outdoor patio has a fire pit which was nice.

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Helpful?
Thank mnalaschi
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear mnalaschi, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager

Reviewed 10 January 2017

New building. Fridge and microwave. Nice desk area with pull out couch. Two queen size beds and a nice bathroom. Closet was huge probably for skiers but it was furthest way from the door. Breakast was included and fairly standard. The outdoor patio has afireplafe which provides nice ambience. Fitness room was a good size and includes a pool.

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Helpful?
Thank Rob F
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Rob F, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager

Staten Island, NY
Reviewed 9 January 2017

We stayed one night Labor Day weekend to attend Railfest at Steamtown. We normally stay in the Lackawanna Hotel, but we opted to try this location and booked this hotel based on many good reviews. The hotel is new and very clean, with large rooms, comfortable beds, nice partition between beds and sitting area, though the bathroom does sit right...

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Helpful?
Thank MurphyMindi
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear MurphyMindi, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager

Brooklyn, New York
Reviewed 5 January 2017

I stayed for one night at this Springhill Suites. It's conveniently located off Interstate 81 and is just right up the road from skiing and AAA baseball. If you're worried about food choices, there's a mall across the street from the hotel with a Starbucks, LongHorn Steakhouse and other options as well. The check-in process was a breeze and I...

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Helpful?
Thank sfmarine
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear sfmarine, Thank you for posting a review of your recent stay with us. I am happy to hear that you enjoyed your time with us and please accept my apologies for the noise issues you encountered during your stay. I look forward to seeing you again. Sincerely, John Zellers General Manager

Hackensack, New Jersey
Reviewed 1 January 2017

We loved the quality and ambience of the hotel for our trip to the ski resort. The noise created by our neighbors was horrendous depicting how close the rooms are and door shuts if not carefully closed, cause a loud thud in the close by room. We just had a very bad experience by a group traveling together who were...

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Helpful?
Thank vijay c
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Vijay C, Thank you for posting a review of your recent stay with us. I am very sorry to hear about the noise issues you had during your time with us. Your feedback will help us to improve our hotel and our service. I hope that you will give us another try in the future. Sincerely, John Zellers General...

New Haven, Connecticut
Reviewed 29 December 2016 via mobile

My family and I stayed at Springhill Suites for a family reunion. Springhill Suites has large rooms which can accommodate 6 easily! There were ample towels in the bathroom and the room was very clean and nicely decorated! Staff was friendly and were accommodating as our large group gathered in the lobby after the family reunion. On site is a...

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Helpful?
Thank Becauseimhappie
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Becauseimhappie, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to SpringHill Suites by Marriott(R) Scranton Wilkes-Barre, a hotel with space and style at an affordable price. Located near I-81 at the base of Montage Ski Resort, the SpringHill Suites by Marriott is ideal for business and leisure travelers alike. There is always plenty to do with Toyota Pavilion, The Shoppes at Montage, and Mohegan Sun Casino closeby. This Scranton hotel is also located near Bank of America, Prudential, Flowserve, CIGNA as well as many others. Our guest suites offer a seamless blend of style and function along with luxurious bedding, a microwave, mini-fridge, large work desk, free high-speed internet access, and a spa-like bathroom to ensure your stay is anything but ordinary. Our complimentary hot breakfast, indoor pool, fitness center and free WiFi help you stay refreshed and connected, giving you the freedom to set your own pace and work or relax your way. It's a balance made for you - the contemporary traveler at SpringHill Suites by Marriott Scranton Wilkes-Barre. ... more   less 

Additional Information about SpringHill Suites Scranton Wilkes-Barre

Address: 19 Radcliffe Dr, Moosic, PA 18507
Region: United States > Pennsylvania > Moosic
Price Range: $164 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Scranton Wilkes-Barre 3*
Number of rooms: 102
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Scranton Wilkes-Barre staff and other travellers.
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Questions? Get answers from SpringHill Suites Scranton Wilkes-Barre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure the place is clean - let them know that you've heard people have had issues.”
 of 5 bubbles tfortunate, 26 Feb 2017 | Read review
“Any room away from the lobby is a good bet. Views of the mountain are a plus.”
 of 5 bubbles D1833YWrebeccak, 15 Feb 2017 | Read review
“Higher floor to get better view.”
 of 5 bubbles robfY4193XS, 10 Jan 2017 | Read review
“High floor, nice far views”
 of 5 bubbles stevendale, 21 Nov 2016 | Read review
“ALL rooms are equally good but as always, stay away from elevator.”
 of 5 bubbles iamzeke, 31 Aug 2016 | Read review
5 of 5