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Located in the heart of the Pocono Mountains region, the hotel is close to many area attractions and points of interest. This Mount Pocono, PA hotel is minutes from Mount Airy Casino, Alpine Mountain Ski & Ride Center, Camelback Ski Area, Camelbeach Waterpark and Pocono Raceway.Enjoy...
Beverly is definitely a great receptionist as well as a breath of fresh air. The hotel was very clean, the manager was very nice and fair. As far as the service Beverly was exceptional, she was funny, friendly and very welcoming. I will definitely stay...More
I’m always in the mood to visit and stay at the Pocono M hotel!..... Beverly and the staff are always professional and helpful! The many reasons why I like the hotel so much is due to the cleanliness and service being so close to my...More
Beverley was a very nice concierge .. when I arrived she made sure my room was cleaned by her favorite house keeper , she made sure I had everything that I needed in my room, she went above and beyond to make sure I felt...More
I came to this hotel on my birthday and once prior. What really made me and my boyfriend come back a second time was the wonderful front desk agent Beverly. From the moment we walked in Beverly greeted us warmly and we instantly felt comfortable....More
I recently stayed here on the 4th of July my stay was & my stay awesome Syed the general manager was very helpful in helping me get into my room in a timely manner, the hotel's 4th of July BBQ that was held was amazing!!!...More
Response from Narendra B | Reviewed this property |
Update! most of these issues still exists. I checked in yesterday and changed rooms twice. the heat don't work, the door jams, some the hallway smells bad, the vent in the bath room don't work, the bathroom lodges water, the... More
Update! most of these issues still exists. I checked in yesterday and changed rooms twice. the heat don't work, the door jams, some the hallway smells bad, the vent in the bath room don't work, the bathroom lodges water, the phone looks miserable.
Management here has gotton worst, my heart goes out to the support staff, all they are trying to do is make their guess happy and comfortable, hotel staff made a honest mistake and the issue escalate more than is suppose to by general manager wasting my vacaion time, upseting me and everyone else's over a few bucks. GM that's uncalled for and because of that you have just loss another customer
Response from Syed Akrum U | Property representative |
Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.