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Hotel M, Mount Pocono

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Traveller (272)
Room & Suite (116)
Traveller (272)
Room & Suite (116)
Pool & Beach (12)
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Rooms
Dec. 2Dec. 3
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Located in the heart of the Pocono Mountains region, the hotel is close to many area attractions and points of interest. This Mount Pocono, PA hotel is minutes from Mount Airy Casino, Alpine Mountain Ski & Ride Center, Camelback Ski Area, Camelbeach Waterpark and Pocono Raceway.Enjoy hiking and Pennsylvania's beautiful scenery at Bushkill Falls, featuring a series of eight waterfalls, the tallest of which cascades more than 100 feet. We have a convenient location and offer easy access to many nearby industrial parks, riding stables, ski resorts, and canoeing, fishing and white-water rafting areas. Find bargains at the nearby Crossings Premium Outlets shopping mall. A variety of restaurants and cocktail lounges can be found in the surrounding area. Guests of this Mount Pocono, PA hotel will enjoy amenities and features like:Free continental breakfastFree wired and wireless high-speed Internet accessFree local callsFree coffeeAfter a busy day, relax in the indoor heated pool. Be sure to take advantage of our on-site exercise room. Access to copy and fax services is offered for our guests. All guest rooms come equipped with, coffee makers, curved shower rods, hair dryers, irons, ironing boards and cable television. Non-smoking rooms can be requested.Weekly and monthly rates are available; contact the hotel for more details. For added convenience, laundry facilities are located on the premises.Whether traveling to Pennsylvania for business or pleasure, make the hotel your home away from home when visiting the Mount Pocono area. We look forward to serving you soon.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Wheelchair Access
Free High Speed Internet (WiFi)
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Good to know
HOTEL STYLE
Family
Budget
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
20Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews (473)
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472 results
Traveller rating
182
82
69
49
90
Traveller type
Time of year
LanguageEnglish
182
82
69
49
90
Show reviews that mention
All reviews room was clean hotel is in a great location continental breakfast indoor pool checking in fallon syed beverly camelback
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1 - 5 of 472 reviews
Reviewed 1 week ago

We stayed there twice. Once in August and then again in October for private events. The rooms we both clean and smelled great. Housekeeping came in and changed out our sheets and our towels on the day after we got there. The STAFF is impeccable...More

Thank Karyn H
Reviewed 3 weeks ago

Hotel M Is a place we have been able to visit because of it lost price. I have never had a bad experience there. People were nice and everything was fine. It is not very fancy like 5 star hotels but, for the money, it...More

Thank Randy K
Response from Syed Akrum U, General Manager at Hotel M, Mount PoconoResponded 2 weeks ago

Thank you Randy K for a delightful review. We can not express our gratitude enough for spending your anniversaries here with us. We are thrilled you find the hotel to be the perfect getaway, you adore the pool, and savor the lavish breakfast. And the...More

Reviewed October 11, 2018 via mobile

It did look like they are working on the place....Ok first the good the room smelled good and was generally clean. The bad the toilet seat was one of thoss old foam cushion ones and the bottom was all broken, the vent in the bathroom...More

Thank Richard S
Reviewed October 6, 2018 via mobile

Beverly was very helpful and nice and I would recommend the hotel and say hi to beverly the hotel was clean and located conveniently next to fast food restaurants and casinos, has a nice pool and fitness center. Highly recommend itMore

Thank Jalah S
Response from Syed Akrum U, General Manager at Hotel M, Mount PoconoResponded 5 weeks ago

Fabulous! Thanks for such a wonderful feedback. We were delighted to hear the hotel was up to par: very clean, helpful staff, sparkling pool, etc. You are absolutely correct the hotel is located in the main center of the town, close to shopping, dinning and...More

Reviewed September 30, 2018 via mobile

The service, employees, and Beverly provided expectional service and exceeded my expectations. Warm, delicious breakfast in the morning, an indoor pool, and free WiFi was a plus! :) This was really a last minute trip that I booked, and Beverly helped me plan an exciting...More

1  Thank Raeven P
Response from Syed Akrum U, General Manager at Hotel M, Mount PoconoResponded 5 weeks ago

Thank you Raeven for taking the time out to submit an outstanding 5 star review. We were elated to find out that you had an excellent stay with many enjoyable amenities, and super delectable breakfast. Providing elite services to our guest is our number one...More

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Questions & Answers
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tburgerman1
September 19, 2018|
AnswerShow all 7 answers
Response from sunny45 | Reviewed this property |
I am also not associated with this motel. It was an average place to stay, not a dump. Clean room, no bugs. Good for the night, maybe two. They are working on renovations. No interaction with the front desk except to... More
1
Vote
jmassage58
To the General Manager: Do you think that a year's worth of "apologies" to all of those "terrible" reviews make any difference? Please stop apologizing about the nasty conditions of this hotel and FIX the problems that over half of your paying guests are complaining about. NO ONE that gives you an unfavorable review is COMING BACK to experience these supposed changes that you're claiming will be addressed. What you're failing to understand is that the first impression is a lasting impression and those of us who have taken the time to write lengthy criticisms of your hotel...WILL NOT BE BACK. You've permanently lost those customers and anyone that they could have referred your hotel to. Your responses and apologies are don't mean anything because all one has to do is go back and read all of the previous guests criticisms over the last couple of years (and your stock responses) to KNOW that you are NOT addressing these issues. You need to SUPERVISE your cleaning staff to make sure those rooms look and smell clean. You should know which employee is assigned to which rooms and hold them responsible for making those rooms look and smell PRISTINE! Get rid of all that torn/ripped/stained furniture! What are you THINKING?? I've purchased 2nd hand furniture that is NOT torn or stained and looked MUCH better quality that what you had in our room. It does not take much to correct. All these negative reviews will continue to negatively impact any profit you may be trying to get.
November 21, 2016|
AnswerShow all 3 answers
Response from Narendra B | Reviewed this property |
Update! most of these issues still exists. I checked in yesterday and changed rooms twice. the heat don't work, the door jams, some the hallway smells bad, the vent in the bath room don't work, the bathroom lodges water, the... More
0
Votes
scholarlymama
November 1, 2015|
AnswerShow all 4 answers
Response from Syed Akrum U | Property representative |
Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.
0
Votes
Room Tips
"Little more maintenance and maybe some better pillows."
jmitchgwl
Aug. 28, 2018
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"I liked the second floor. it was quiet."
myrnaquinton60
Aug. 2, 2018
Read review
"Toward the rear on second floor best."
davidtE2184KS
Jul. 31, 2018
Read review
"All rooms seem top notch."
mountainliving2018
May 15, 2018
Read review
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PRICE RANGE
US$68 - US$121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites mount pocono hotel mount poconoquality inn and suites mount poconoquality inn mount poconomount pocono quality inn
FORMERLY KNOWN AS
Quality Inn & Suites
LOCATION
United StatesPennsylvaniaPocono Mountains RegionMount Pocono
NUMBER OF ROOMS
60
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