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Hotel M, Mount Pocono

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Hotel M, Mount Pocono
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288 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Reviewed 2 days ago NEWvia mobile

I stay here once a month for work and it is always very clean. Recently they have started renovations and the renovated rooms are very nice. The indoor pool is nice as well. They tell me more renovations are coming. Montana at the front desk is always helpful and nice.

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Thank Timothy M
Reviewed 3 days ago NEWvia mobile

They are close to a lot of amenities. Great hotel to stay in Mount Pocono right off Route 611. Its comfortable and affordable. You're close to Walmart...Shoprite...Outlets....Kalahari....Great Wolf....Cheese Cake Factory.

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Helpful?
Thank gonzaix66
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for the kind remarks about your stay at the Hotel M Mount Pocono. We are glad you enjoyed our wonderful location and the value we offer. We appreciate you letting us know that you had a great stay and hope to welcome you back in the future. Best regards, General Manager

Huntington, New York, United States
Reviewed 3 days ago NEW

The hotel was a bit run down and the hallways smelled of smoke but the room was clean and the bed was comfortable. There was noise from big trucks in the parking lot during the night and late night partyers coming in at 3AM, but that is not really the hotel's fault. There is breakfast available in the morning. It...

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Helpful?
Thank Barbara W
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Barbara, thank you for writing a review of your visit. We’re glad that you had a pleasant stay and that your room was to your statisfaction. Nevertheless, I apologize for the noise issue you experienced and have shared your comments about our breakfast offerings with the concerned team. Thanks once more, we hope you will choose us again so we...

Reviewed 1 week ago via mobile

Room wasn't ready when we arrived, and also we were late to the hotel, because the address that is at the website is the old address, they should make the update, also refrigerator was empty, they should filled with water and soda , and just charged if something was used.

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Helpful?
Thank Patricia O
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for staying with us recently and for the feedback. We are sorry for the wait time issues you experienced in checking into your room. Please accept my apology, and I hope you’ll consider a return visit to experience a better stay so that we can make this up to you. Best regards, General Manager

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

friendly staff. I will recommended, and def come back here again. It was a very nice stay, I had fun. Hopefully I come back here soon . It was a last min stay and it really make a great impression. Didn't expected to be so good.

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Thank A TripAdvisor Member
00gc, Manager at Hotel M, Mount Pocono, responded to this review

We are so glad to read you enjoyed your stay at the Hotel M Mount Pocono. Our goal is to provide excellent service, so I am pleased that you had a restful and comfortable visit. It encourages me to know that we succeeded in making your stay as wonderful as we want every guest's visit to be. Thanks so much...

Middletown, New York
Reviewed 1 week ago via mobile

February 11-12 Me and my friends wanted to get away for the weekend for some fun in the snow. We arrived to Hotel M and Fallon, the front desk girl, was such a great help and a very nice woman. Our room was very cozy. We enjoyed our stay and would definitely recommend it to anyone looking. We would come...

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Thank oxjustinexo
00gc, Manager at Hotel M, Mount Pocono, responded to this review

We appreciate you sharing your terrific feedback about your stay at the Hotel M Mount Pocono. It’s great to know you loved your room and the excellent service provided by Fallon. Thank you for recommending us to future guests. We look forward to hosting you and your friends again soon. Best regards, General Manager

Jamaica, New York
Reviewed 2 weeks ago

My overall stay was okay. Would have given 5 stars except my toilet seat felt like it was about to break, the shower didnot regulate the water well, also the room was stuffy and smelled like some one had smoked in there prior to our stay. The staff is great and friendly had a great time speaking with Falani..hope i...

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Helpful?
Thank vivienef185
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for sharing a review of your experience. We are glad you enjoyed your overall stay, and I will share your compliments with the associate mentioned in the feedback. However, I am sorry for the issues you encountered with your room and for the inconvenience caused. We have inspection procedures in place to keep this from happening, so I...

Reviewed 2 weeks ago via mobile

We have always enjoyed our stay at this hotel, it's our top choice in the area. All the staff (special shout out to Fallon), do an amazing job. The pool is always the perfect temperature although it may be freezing outside.

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Thank Lekeith L
00gC, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for being our loyal guest and for your kind remarks about your visit once again to the Hotel M Mount Pocono. We are glad you loved our indoor heated pool and that you were impressed with our attentive associates. We especially appreciate you recognizing Fallon for a job well done. It was a pleasure to have you as...

Telford, Pennsylvania
Reviewed 2 weeks ago

The staff here offers exceptional customer service, very helpful and quick to address any questions. The location is great, close to many attractions, great shopping and numerous restaurants. I strongly suggest giving them a try.

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Thank turock121
00gC, Manager at Hotel M, Mount Pocono, responded to this review

It was a pleasure to have you as our guest at the Hotel M Mount Pocono, and we appreciate you for recommending us. We're thrilled to note that you loved our location in the heart of the city close to area attractions as well as our efficient staff. We're happy to know that you had a pleasant visit and hope...

West Milford, New Jersey
Reviewed 2 weeks ago

The room was spacious,and very well lit which is surprisimg. Did not have a resturant but was located around plenty of places. The last dpor pool was a little small bit it was warm and clean. The staff was accessable and helpful

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Thank visoldi47
00gC, Manager at Hotel M, Mount Pocono, responded to this review

Many thanks for evaluating your stay at the Hotel M Mount Pocono. We are pleased to read how happy you were with the spaciousness of your room, our location, and courteous associates. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Pocono Mountains region, the hotel is close to many area attractions and points of interest. This Mount Pocono, PA hotel is minutes from Mount Airy Casino, Alpine Mountain Ski & Ride Center, Camelback Ski Area, Camelbeach Waterpark and Pocono Raceway.Enjoy hiking and Pennsylvania's beautiful scenery at Bushkill Falls, featuring a series of eight waterfalls, the tallest of which cascades more than 100 feet. We have a convenient location and offer easy access to many nearby industrial parks, riding stables, ski resorts, and canoeing, fishing and white-water rafting areas. Find bargains at the nearby Crossings Premium Outlets shopping mall. A variety of restaurants and cocktail lounges can be found in the surrounding area. Guests of this Mount Pocono, PA hotel will enjoy amenities and features like:Free continental breakfastFree wired and wireless high-speed Internet accessFree local callsFree coffeeAfter a busy day, relax in the indoor heated pool. Be sure to take advantage of our on-site exercise room. Access to copy and fax services is offered for our guests. All guest rooms come equipped with, coffee makers, curved shower rods, hair dryers, irons, ironing boards and cable television. Non-smoking rooms can be requested.Weekly and monthly rates are available; contact the hotel for more details. For added convenience, laundry facilities are located on the premises.Whether traveling to Pennsylvania for business or pleasure, make the hotel your home away from home when visiting the Mount Pocono area. We look forward to serving you soon. ... more   less 

Additional Information about Hotel M, Mount Pocono

Address: 1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042 (Formerly Quality Inn & Suites)
Region: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Price Range: $109 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel M, Mount Pocono 2*
Number of rooms: 60
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Also Known As:
Quality Inn And Suites Mount Pocono
Quality Inn & Suites Mount Pocono Hotel Mount Pocono
Quality Inn Mount Pocono
Mount Pocono Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hotel M, Mount Pocono staff and other travellers.
3 questions
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over a year ago
Reading, Pennsylvania

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Questions? Get answers from Hotel M, Mount Pocono staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“New Pillows and air out tje room prior to guest arriving”
 of 5 bubbles vivienef185, 10 Feb 2017 | Read review
“Room needs an ironing board and an extra blanket to cover with for the pull out couch. ”
 of 5 bubbles Dongirl22, 14 Nov 2016 | Read review
“The room was very clean, and the service was great. The location was perfect for what we had plans to do. Their was a big crowd on Friday night, and we thought we would not get any sleep, but every thing went great.”
 of 5 bubbles jazzfest71, 13 Nov 2016 | Read review
“request desires, near pool, near elevator etc”
 of 5 bubbles , 13 Nov 2016 | Read review
“Download "TraffickCam" to help fight against Human Trafficking.”
 of 5 bubbles elizabethbI4551BS, 24 Oct 2016 | Read review
5 of 5