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2017-12-24 2017-12-25
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    Hotel M, Mount Pocono

    1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042
    (570) 884-7467
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    2017-12-24 2017-12-25
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     4 people are viewing this hotel
    US$81
    US$77
    SAVE US$4
    US$81
    US$77
    Traveller (217)
    Room & Suite (31)
    Pool & Beach (3)
    Overview
    • Excellent36%
    • Very good18%
    • Average14%
    • Poor12%
    • Terrible20%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Wheelchair Access
    2.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (389)
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    1 - 5 of 388 reviews

    Reviewed 4 days ago

    Average hotel. Decent place nothing special. Rooms were ok, nice bed. Ouyr shower whistled while it was on. Everything worked fine there was just nothing special here. The brteakfast was below normal ("baked goods not fresh") but fine for what we were looking for.

    Thank Steve C
    Reviewed 1 week ago

    Good Location, close to restaurants and outlet. Been here for 4x akready and will always come back. I'm very satisfied and great staff. Overall pretty good stay. Highly recommended to those who are looking for affordable price for a great stay.

    Thank Honeykoy14
    Reviewed 2 weeks ago

    Based on previous reviews, I was very apprehensive about staying here. However, me and my family took a chance. What you should know is that they are in the midst of renovations. I found the staff hospitable and welcoming. We only stayed for one night...More

    Thank Larry J
    Reviewed 2 weeks ago

    The halls stinks, heat don't work in the room I was in, had to change rooms twice, this hotel don't stand by their employees promises and and don't honor schedules changes. Parking lot have potholes, wifi don't work, currently using my mobile hotspot. I would...More

    2  Thank Narendra B
    Reviewed 3 weeks ago via mobile

    I stopped in to see if they had any vacant rooms and was greeted by Beverly. She assisted me with a quick check in. Then Beverly assisted me with figuring out what to eat. It was a great experience. I would recommend anyone to stop...More

    Thank whittnney
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$74 - US$125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotwire, Priceline, Orbitz, getaroom.com and Cancelon so you can book your Hotel M, Mount Pocono reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Mount Pocono
    • Also Known As
    • Quality Inn And Suites Mount Pocono ,
    • Quality Inn & Suites Mount Pocono Hotel Mount Pocono ,
    • Quality Inn Mount Pocono ,
    • Mount Pocono Quality Inn
    Add Photo Photos
    Traveller (217)
    Room & Suite (31)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (186)
    Bathroom (14)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    jmassage58
    To the General Manager: Do you think that a year's worth of "apologies" to all of those "terrible" reviews make any difference? Please stop apologizing about the nasty conditions of this hotel and FIX the problems that over half of your paying guests are complaining about. NO ONE that gives you an unfavorable review is COMING BACK to experience these supposed changes that you're claiming will be addressed. What you're failing to understand is that the first impression is a lasting impression and those of us who have taken the time to write lengthy criticisms of your hotel...WILL NOT BE BACK. You've permanently lost those customers and anyone that they could have referred your hotel to. Your responses and apologies are don't mean anything because all one has to do is go back and read all of the previous guests criticisms over the last couple of years (and your stock responses) to KNOW that you are NOT addressing these issues. You need to SUPERVISE your cleaning staff to make sure those rooms look and smell clean. You should know which employee is assigned to which rooms and hold them responsible for making those rooms look and smell PRISTINE! Get rid of all that torn/ripped/stained furniture! What are you THINKING?? I've purchased 2nd hand furniture that is NOT torn or stained and looked MUCH better quality that what you had in our room. It does not take much to correct. All these negative reviews will continue to negatively impact any profit you may be trying to get.
    21 November 2016|
    AnswerShow all 2 answers
    Response from Narendra B | Reviewed this property |
    Update! most of these issues still exists. I checked in yesterday and changed rooms twice. the heat don't work, the door jams, some the hallway smells bad, the vent in the bath room don't work, the bathroom lodges water, the... More
    0
    Votes
    scholarlymama
    1 November 2015|
    AnswerShow all 4 answers
    Response from Syed Akrum U | Property representative |
    Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.
    0
    Votes
    Naysika O
    23 August 2015|
    AnswerShow all 3 answers
    Response from TravelingChuckNas | Reviewed this property |
    The breakfast was simple cereal and assorted pastries. I stuck to the coffee myself.
    2
    Votes
    Room Tips
    "The front desk helps with helping you choose the best room for your party."
    Read review
    "Request to stay away from the elevators and staff quarters to help keep noise levels down."
    Read review
    "It was a excellent experience"
    Read review
    "Bring own pillows! Jacuzzi was very nice!"
    Read review
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