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Average hotel. Decent place nothing special. Rooms were ok, nice bed. Ouyr shower whistled while it was on. Everything worked fine there was just nothing special here. The brteakfast was below normal ("baked goods not fresh") but fine for what we were looking for.
Good Location, close to restaurants and outlet. Been here for 4x akready and will always come back. I'm very satisfied and great staff. Overall pretty good stay. Highly recommended to those who are looking for affordable price for a great stay.
Based on previous reviews, I was very apprehensive about staying here. However, me and my family took a chance. What you should know is that they are in the midst of renovations. I found the staff hospitable and welcoming. We only stayed for one night...More
The halls stinks, heat don't work in the room I was in, had to change rooms twice, this hotel don't stand by their employees promises and and don't honor schedules changes. Parking lot have potholes, wifi don't work, currently using my mobile hotspot. I would...More
I stopped in to see if they had any vacant rooms and was greeted by Beverly. She assisted me with a quick check in. Then Beverly assisted me with figuring out what to eat. It was a great experience. I would recommend anyone to stop...More
US$74 - US$125 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Pocono Mountains Region >
Also Known As
Quality Inn And Suites Mount Pocono ,
Quality Inn & Suites Mount Pocono Hotel Mount Pocono ,
Response from Narendra B | Reviewed this property |
Update! most of these issues still exists. I checked in yesterday and changed rooms twice. the heat don't work, the door jams, some the hallway smells bad, the vent in the bath room don't work, the bathroom lodges water, the... More
Update! most of these issues still exists. I checked in yesterday and changed rooms twice. the heat don't work, the door jams, some the hallway smells bad, the vent in the bath room don't work, the bathroom lodges water, the phone looks miserable.
Management here has gotton worst, my heart goes out to the support staff, all they are trying to do is make their guess happy and comfortable, hotel staff made a honest mistake and the issue escalate more than is suppose to by general manager wasting my vacaion time, upseting me and everyone else's over a few bucks. GM that's uncalled for and because of that you have just loss another customer
Response from Syed Akrum U | Property representative |
Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.