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Sleep Inn & Suites Lancaster County

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158 Reviews from our TripAdvisor Community

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There are newer reviews for Sleep Inn & Suites Lancaster County
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Showing 155: English reviews
Getzville, Ny
Reviewed 27 August 2015

First of all, I have never seen a group of employees who love their job so much, from the people at the front desk to the women cleaning the rooms every day. The beds-best sleep we have had in a long time. The neighborhood-beautiful scenery especially from the breakfast room windows. Room-quiet. Location-far enough away from the traffic of Lancaster,...

Thank Jackie B
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for your kind words. I will share it with our team as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next...

New York City, New York
Reviewed 18 August 2015

I have no complaints with our room, it was clean and the wing that we stayed in was quiet. They offer complimentary breakfast but we didn't have any so I can't review on that. We only stayed one night but I would come back here again, they also have a free parking lot.

Thank Gloria L
Greer, South Carolina
Reviewed 9 August 2015 via mobile

Basic hotel with friendly staff, free basic breakfast (waffles, cereal, bagels, donuts, and yogurt, etc.) in a quiet area. Nice indoor pool and hot tub with complimentary towels. Plenty of good towels in the room. Our only complaint was that the bed was a bit hard for our taste. Overall a good experience.

1Thank Dave_Donna_SC
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for the nice review. Glad to hear you enjoyed your stay.

Hazlet, New Jersey
Reviewed 5 August 2015 via mobile

During the first few days the pool was closed indefinitely but we could use the hotel next door's pool. The jacuzzi was the only functioning thing. Breakfast was delicious but there was one woman who seemed upset that people were in her way of stocking things. Other than her everyone was more than kind to us.

1Thank BelleGold
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

We appreciate your review of your recent stay. I'm sorry the pool was out of order. We have replaced the pump that broke down and the pool is now open. I will share your comment about the attitude of our breakfast attendant to ensure they are more understanding during busy times. Robin Goodman Sleep Inn & Suites 717-285-0444

Reviewed 1 August 2015

When we booked our room online they give you a place to make requests. My husband had requested the top floor (which is 3rd) and right after sending this off we read a review about the top floor being the smoking floor so he went back in and clicked revise to request we not be on the smoking floor. We...

Thank duckiebell
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the layout of the room, the odor of smoke in your room and the response you received when you complained about the location of your room on the third floor. I have shared your feedback with guest services to ensure we handle the issue...

Jefferson, Maryland
Reviewed 7 July 2015 via mobile

I stayed at this property with my daughter, while attending an AAU Basketball Tournament. We were greeted by a very friendly helpful staff upon our arrival. We were able to check in early (which was very nice and unexpected). Our room was on the smaller size for this class of hotel, however, it was clean and appeared to be well...

Thank Daniel O
Bucksport, Maine
Reviewed 1 July 2015 via mobile

We were not happy with our stay. We expected a much better stay based on previous ratings. Front desk did not greet when we entered or left. Breakfast was sub-par. Had microwaved sausages, waffles, english muffins, bagels, apples, cereals, old boiled eggs and yogurt. Bed was hard, pillows nice, bathroom ok. Was quiet and next to a great ice cream...

Thank Andrew B
lindagallucci1, Director of Sales at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for your comments. We take all guests suggestions seriously. We are happy to hearyou enjoyed the ice cream at Scoops Ice Cream & Grille located right in our parking lot.

Cairo, Egypt
Reviewed 28 June 2015

This hotel was very "meh," and for $150 a night, and considering some of the rave reviews on this site, I was expecting a bit more. Reception was friendly and check in was very simple and quick. My room smelled VERY musty, though, and the carpet felt damp under the air conditioner. The beds were clean and comfortable, but there...

1Thank ohemelia
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

My apologies that we did not meet your expectations. This extremely humid and rainy weather has been very difficult on our air conditioners which results in a musty smell. Our housekeeping staff has been using an ozone machine and deodorizing rooms that have odors. We did have a heavy bather load in the indoor pool that affected the clarity of...

Reviewed 12 June 2015 via mobile

Friendly staff, good breakfast, nice pool. Very clean rooms with plenty of space and excellent air conditioning! The only drawback is no microwave or fridge in the room. The non-smoking hall also smelled very much like cigarette smoke but the rooms did not.

Thank hollyjanemashburn
Martinsburg, West Virginia
Reviewed 29 April 2015

We stayed here for a volleyball tournament at Spooky Nook and it was a very nice hotel. It was clean and accomodating. The room was a bit small but a very good price. The heated pool was really nice. There was coffee and free continental breakfast which was nice since we were in a rush in the morning. Overall a...

1Thank wencloud

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Situated in Mountville, this hotel is close to Dutch Apple Dinner Theatre. Nearby attractions also include Turkey Hill Experience opening June 2011. At Sleep Inn And Suites Mountville recreational amenities include an indoor pool and a hot tub. The hotel also features an exercise room and a business center. Scoops Ice Cream & Grille and Boulders Miniature Golf are located next door. Flat-panel televisions include satellite channels. Guestrooms also feature beds with pillowtop mattresses, air conditioning, and complimentary weekday newspapers. ... more   less 

Additional Information about Sleep Inn & Suites Lancaster County

Address: 310 Primrose Lane, Box 3100, Mountville, PA 17554
Region: United States > Pennsylvania > Lancaster County > Mountville
Price Range: $93 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites Lancaster County 2.5*
Number of rooms: 80
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Also Known As:
Sleep Inn And Suites Lancaster County
Sleep Inn & Suites Lancaster County Hotel Mountville
Sleep Inn Mountville
Mountville Sleep Inn
Sleep Inn & Suites Lancaster County PA - Mountville
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites Lancaster County staff and other travellers.
3 questions
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Questions? Get answers from Sleep Inn & Suites Lancaster County staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“216 was a wonderful room.”
 of 5 bubbles danbC1720ZE, 17 Oct 2016 | Read review
“A room at the end of the hall not overlooking parking lot should cut down on any hallway/outside noise”
 of 5 bubbles RHtravels, 13 Sep 2016 | Read review
“Ask for a refrigerator if you're visiting during the warm months.”
 of 5 bubbles gmomt, 17 Aug 2016 | Read review
“This location is set back from the road so it's quiet.”
 of 5 bubbles SignLady, 10 Jun 2016 | Read review
“Some rooms on 3rd floor are smoking.”
 of 5 bubbles 492pamelab, 28 Mar 2016 | Read review
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