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Super 8 New Castle

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Super 8 New Castle
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180 Reviews from our TripAdvisor Community

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Showing 179: English reviews
New Castle, Pennsylvania
Reviewed 7 October 2015 via mobile

I loved this hotel. It was nice and the staff was amazing. The breakfast was delicious and the rooms were nice and the location was great since it was next to a supermarket. The lobby was nice. I also like that there was a restaurant a few minutes away.

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Helpful?
Thank matt7648
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for such a nice review, We are so happy you like staying here with us and hope you can return again soon, We try to please every customer that stays here and its nice when we are told we have. Thank you again and hope to see you again soon.

Clarion, Pennsylvania
Reviewed 7 October 2015

It was a last minute booking for a room, as we were coming in from out town for there was a death in the family...We were treated very well at the Super 8 in New Castle, Pa. The room was very clean and very peaceful ...The morning breakfast was good as well was not to much ,but it was just...

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Helpful?
Thank cakelady221
Jama S, Manager at Super 8 New Castle, responded to this review

We are so happy you chose us to stay with, We do try to go over and above to please our customers and we are sure glad we pleased you. Thank you for taking time to leave us a good review and again Thank you for choosing us, Hope to see you again in the near future.

Reviewed 5 October 2015 via mobile

i have been visited this motel for 4 days, there was a fantastic services, i was very cleaned and very comfortable and so calmed. the breakfast was so delicious and everything was fresh. wifi went very fast, the manager treated us very nicely and she helped us to reach walmart because it was just far away a little bit. i...

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Helpful?
Thank Lama S
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for your review of our hotel, We really loved having you stay with us and we hope you will come back soon. Again ty for taking the time out of your busy life to give us a few good words.

Cleveland, Ohio
Reviewed 1 October 2015

The hotel is quiet and comfortable. Still needs a few upgrades. The only problem I had was that I had asked for a NSK and got 2 NSQ (which looked like doubles) My husband is a big guy at 6'5", needless to say, we slept in separate beds that night. Everything worked, but the Wifi seemed slow to me and...

Review collected in partnership with Super 8
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Thank Lauri H
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you Louri for your review, I am glad you liked us, and I am also sorry you didn't get the room you requested, Some times a room will get over booked, it happens when we have diff reservation systems making a reservation at the same time. Next time give us a call and we will make sure you get...

Arlington Heights, Illinois
Reviewed 30 September 2015

So this Motel Super 8 is getting up there in age, however, it's in bad need of some interior remodeling. Take my unit for example, room 208. Here's a brief list of all that was wrong with it. -AC was covered with dust, and smelled very moldy when turned on. -Faucet wobbled -Toilet Wobbled -shower head was all rusted up...

Review collected in partnership with Super 8
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Thank Emmanuel O
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for taking the time out to leave us a review, We are now in the process of fixing all the things that get broken over the summer, The summer is our busiest time of the year and we just don't have the time to fix everything. But during the fall and winter we try to make every thing...

Ridgway, Pennsylvania
Reviewed 14 September 2015

I was not impressed withthe actual hotel once I arrived there. It was actually quite different from the description on the website. The staff was nice but the place was not.

Review collected in partnership with Super 8
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Thank dfgh303
Jama S, Manager at Super 8 New Castle, responded to this review

We are very sorry you were not pleased with our hotel, I assure you we do try to please everyone. I hope you will give us another chance to make things better, If you would give me a call I personally will see to it you get the best we can offer. Thank you for taking time out to leave...

Lancaster County, Pennsylvania
Reviewed 1 September 2015

Review collected in partnership with Super 8
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Thank bruceb235
Jama S, Manager at Super 8 New Castle, responded to this review

Toronto, Canada
Reviewed 20 August 2015

We were coming back to Canada from Pittsburgh, USA and it was late at night. We couldn't find a place to sleep because all the hotels in the area were full. When I called this hotel from 15 KM away I was told they had a room! Me and my wife finally got a room to rest and it was...

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Helpful?
Thank RSH001
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for leaving us a nice review, I am sorry about the house keeper, we did have a talk with them, they are not allow to knock on the doors until 11am now and they have it on there paper if someone is a late check out. If they are marked a late check out then they are not...

Cottonwood Heights, Utah
Reviewed 13 August 2015

Review collected in partnership with Super 8
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Thank leahs731
Jama S, Manager at Super 8 New Castle, responded to this review

Springdale, Pennsylvania
Reviewed 2 August 2015

Made a reservation online for a king size suite, I got an email confirmation for a king size suite. When I got there it was just a regular room with a king size bed. The suite was supposed to have a couch and a table and chairs and all I had was one chair. I called to talk to the...

Review collected in partnership with Super 8
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Helpful?
Thank lisapH2558MA
Jama S, Manager at Super 8 New Castle, responded to this review

We are very sorry you had a disappointing stay with us, we try our best to please all of our customers. The suite is only booked with us. If you went online to book your stay it is a 3 party booking. I am sorry you didn't understand that. Next time call me direct and I will see to it...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Super 8 New Castle

Address: 1699 New Butler Road, 422 Business Road, New Castle, PA 16101
Region: United States > Pennsylvania > New Castle
Price Range: $94 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 New Castle 2*
Number of rooms: 57
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Also Known As:
Super Eight New Castle
New Castle Super Eight
New Castle Super 8
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Questions & Answers

Questions? Get answers from Super 8 New Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the price it is a VERY nice stop”
 of 5 bubbles JG92857, 20 Feb 2016 | Read review
“good hotel”
 of 5 bubbles 640karamh, 2 May 2015 | Read review
“We stayed on the second floor, perfectly content with our room.”
 of 5 bubbles BillieP_12, 25 Feb 2015 | Read review
“If you're a non-smoker, ask for a room near the front of the motel, where most non-smoking rooms are concentrated. Also, there are no elevators, so if you are disabled you'll want a room on the first floor.”
 of 5 bubbles MichaelG_TN, 25 Nov 2014 | Read review
“The room we had was on the side and it appeared larger than the others.”
 of 5 bubbles 164phyllish, 1 Jul 2014 | Read review
5 of 5