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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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1,427 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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Showing 1,401: English reviews
Houston, United States
Reviewed 25 August 2015

Great hotel. Very good staff...easy check in and check out. Good restaurant. Lots of roadway construction around the hotel but was able to pull in to the garage for valet parking with not much problem.

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Helpful?
Thank Richard L
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Richard L, Thank you for reviewing our hotel on Tripadvisor. We are happy that you found out staff and our restaurant satisfactory. We apologize for the inconvenience with the construction outside of the hotel. We believe that the construction should be finished around late September- Early October. We hope that we get to serve you again when you are...

houston, United States
Reviewed 25 August 2015

Had a 3 night stay planed to celebrate my dads retirement, was gonna catch Giants vs Pirates three game series . My dad checked in arrived before me he got there at 3:45 and room was not ready( keep in mind check in is 3:00 pm) he called upset because he was tired after a 6 hr drive, and just...

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Helpful?
Thank Maurice W
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Maurice W, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service with our check in and reservation process We do our best to make sure all of our guests have a rewarding stay and we apologize that you and your father's stay did not exceed...

Schenectady, New York
Reviewed 24 August 2015 via mobile

Every year I take my grandkids on a baseball trip and this year it was Pittsburgh. Had a great welcome by the front desk crew. It was verrrry busy as there was a large convention being held there. Despite that we were treated as though we were the only guests. They arranged for us to get the hotel shuttle to...

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Helpful?
Thank Bigguy304
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Bigguy304, Thank you for taking the time to provide feedback on Tripadvisor. We are happy that our staff was able to give you personal attention at check in and that our shuttle was able to accommodate your needs around the city. We hope that the next time you are in Pittsburgh, you choose to stay with us again. Thank...

Raleigh, North Carolina
Reviewed 24 August 2015

Recently stayed here for a business trip, did not receive my hang tag for morning #2 to order breakfast room service so went to front desk and Darrell Cosby helped me. He was friendly, helpful and went above and beyond by locating me a new tag. Fantastic front desk service. Love the warm cookies, only thing I would change would...

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Helpful?
1Thank cbk0405
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear cbk0405, Thank you so much for your kind words. We will be sure to pass your feedback on to Darrell. He puts a lot of effort into making our guests comfortable. We hope that the next time you are in the Pittsburgh area, you stop by for some more cookies! Thank you, Derek Fisk Assistant Front Office Manager dfisk@doubletreepgh.com

Winthrop Harbor, Illinois
Reviewed 19 August 2015

My wife and I were in town for the 100th Anniversary of F.O.P. and our state selected this location for the conference. The location was near the convention center and the shuttles, both from the hotel and conference worked out quite well. We were assigned to room #1610 and experienced problems with the air conditioning in the room. I called...

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Helpful?
Thank DEL K
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Del K, Thank you for your review of our property on Tripadvisor. We were so pleased to have the F.O.P group with us to celebrate their anniversary! We would like to apologize for the inconvenience with the air quality in the room. We have investigated the issue further since you brought it to our attention and we did find...

Fort Worth, Texas
Reviewed 18 August 2015

This hotel is well located in downtown Pittsburg. You are in walking distance of several upscale restaurants and watering holes. The beds in the hotel are extremely comfortable. Service was OK not outstanding but not bad either, I do recoomend as a place to stay.

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Helpful?
Thank ispvp2
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear ispvp2, Thank you for your recent review on Tripadvisor. We are happy to hear that you enjoyed our hotel's location and we are glad that you enjoyed your stay with us. If you are in Pittsburgh again, I hope that you give us another chance to exceed your expectations. Thank you, Derek Fisk Assistant Front Office Manager dfisk@doubletreepgh.com

Altoona, Pennsylvania
Reviewed 17 August 2015

Was more than pleased with this hotel. From when we walked into the room and my 5 year old granddaughter said OMG! this is so huge, We only had a regular room, but more space than normal for a room.. Everything was clean, beds were comfy, and when we needed extra towels, one call and they were there. Kids really...

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Helpful?
Thank Cindy L
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Cindy L, Thank you for the review of our hotel. We are so glad that you and your granddaughter had a great stay with us. I just wanted to remind you for your next stay that we do have a courtesy shuttle that can take you around the downtown area, including the Benedum Theater, making it even easier to...

Chicago, Illinois
Reviewed 16 August 2015

When we arrived, we found that a mistake had been made on the room, as we ended up with a room with two beds. They immediately upgraded us to a suite with a queen-sized bed. There is garage parking with in/out privileges at about $17 per day. There is also one restaurant that is located on the first floor which...

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Helpful?
Thank Allen21096
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Allen21096, Thank you for your fantastic review of our hotel! We are so glad to hear that you enjoyed many of the amenities and services that we provide. Our staff works hard to ensure that everything we do is to help make our guests comfortable. We are glad to hear that David was able to provide you with excellent...

Manistee, United States
Reviewed 16 August 2015

1. The Internet is extremely slow, especially for business usage. 2. Restaurant food options are strange and not that good and hotel housekeeping does not have room prepared prior to guest arrival for no feather pillows/comforters, without reminders. 3. Workout room is nice size, but several of the walking machines don't work or the tv's on top.

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Helpful?
Thank Charles S
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Charles S, Thank you for your review on Tripadvisor. We apologize that your stay with us was less than exceptional. We have passed your comments about the internet and fitness center to our housekeeping staff, and we have also shared your feedback with the restaurant and housekeeping departments. We hope that if you are in Pittsburgh again, you give...

Reviewed 15 August 2015 via mobile

First off Ernesto at the front counter absolutely made our trip. I informed him it was a surprise for my daughters birthday and he upgraded is to a HUGE suite and also gave her a present!!!! This hotel is in a great location! Thanks Ernesto!!!!

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Helpful?
Thank Runningman4221
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Runningman4221, We appreciate you taking the time to review us on Tripadvisor. We are so happy to hear that Ernesto was able to make your daughter's birthday special! We will be sure to pass this review along to Ernesto with your kind words. If you are ever back in the area, we hope you consider our property again! Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown - in the heart of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, within 25 minutes of Pittsburgh International (PIT) Airport. Features complimentary shuttle around downtown and convenient access to the 'T' public transport from downtown to North Shore, spacious guest rooms and suites with free WiFi, 24-hour fitness center, indoor pool and other amenities you will need for your stay. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Address: 1 Bigelow Sq, Pittsburgh, PA 15219-3030
Region: United States > Pennsylvania > Pittsburgh
Price Range: $177 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown 3.5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Travelocity, Odigeo and Priceline so you can book your DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree
Hotel Style:
#3 Green Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
#19 Family Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown staff and other travellers.
21 questions
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PA
over a year ago
missouri

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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“High up, views”
 of 5 bubbles 785bb, 28 Oct 2016 | Read review
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 of 5 bubbles dmacphers0n, 12 Oct 2016 | Read review
“535 - 5th floor - do NOT take - above air conditioning -- really noisy”
 of 5 bubbles pavels701, 4 Oct 2016 | Read review
“Ask for a high floor.”
 of 5 bubbles mrschiefopd, 12 Sep 2016 | Read review
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