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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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Traveller (121)
Room & Suite (92)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“bigelow grille”(35 reviews)
“double tree”(94 reviews)
“front desk”(228 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,732)
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All reviewsbigelow grilledouble treefront deskwarm cookiesqueen suitevalet parkingacross the streetnice hotelfree shuttlesubway stationduquesne universitywithin walking distancepenguins gameshuttle servicehockey gameupon checkfitness center
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351 - 355 of 1,700 reviews
Reviewed September 25, 2016

The hotel was good, shuttle service awesome, WiFi was average...overall...I would come stay again! I had one day housekeeping did not clean my room, but the others days were done to my satisfaction. The front desk staff was super nice. You can walk to many...More

Review collected in partnership with DoubleTree by Hilton
Thank SHANI M
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded October 7, 2016

Thank You for your recent feedback about your travels here to the DoubleTree By Hilton Pitsburgh-Downtown. We truly appreciate your patronage and positive feedback you provided. The Housekeeping Department will be made aware of the issue. Your comments will help our property to grow into...More

Reviewed September 24, 2016 via mobile

Big rooms, free WiFi unless other DoubleTree hotels. Coffee making facilities, safe, valet parking. Nice price and good location. I can recommend this hotel. Next to entrance there is a 7/11 if You should need something.More

Thank fearjuck
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded October 7, 2016

Thank You for your recent feedback about your travels here to the DoubleTree By Hilton Pitsburgh-Downtown. We truly appreciate your patronage and positive feedback you provided. ZThis will help our property to grow into your favorite "Home Away From Home". Thank You for the recommendation...More

Reviewed September 23, 2016

Sleep comfort, and cleanliness of the room and hotel were well beyond expectation. The restaurant breakfast omelette was very delicious. When I asked for downtown walking directions the desk staff printed out directions and walked outside to point out landmarks to assist with directions.More

Review collected in partnership with DoubleTree by Hilton
Thank M4773ZNmarkk
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded October 7, 2016

Thank You for your recent feedback about your travels here to the DoubleTree By Hilton Pitsburgh-Downtown. We truly appreciate your patronage and positive feedback you provided. This will help our property to grow into your favorite "Home Away From Home" With Smiles and a Warm...More

Reviewed September 23, 2016

I stayed here to attend a conference. Seemed to be a good location, staff was friendly, but the rooms are old, the shower didn't work (only stayed one night and had to run out in the AM so didn't have time to complain about it)...More

Thank backyouup
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded October 7, 2016

Thank You for your recent feedback about your travels here to the DoubleTree By Hilton Pitsburgh-Downtown. We truly appreciate your patronage and feedback you provided. I apologize about the bathroom condition during your stay. I also want apologize about the broken fridge as well. I...More

Reviewed September 23, 2016

Three simple words to describe this train wreck of a hotel. Good was terrible. Gives pittsburgh a bad name. The front desk staff was very nice and check out was easy. The elevators are also terrible. You will literally wait five minutes for an elevator...More

Review collected in partnership with DoubleTree by Hilton
Thank Ed G
Response from Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded October 3, 2016

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$168 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Pittsburgh
#14 Family Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$168 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Pittsburgh
#14 Family Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (121)
Room & Suite (92)
Dining (21)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Questions & Answers
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Gilly1822
February 1, 2018|
AnswerShow all 2 answers
Response from d2016h | Reviewed this property |
Only a few minutes. My family (including young children) walked to a Pens game from this hotel in 5-10 minutes easily.
1
Vote
S7777P
October 3, 2017|
AnswerShow all 3 answers
Response from DoubletreePGH | Property representative |
The rooms were renovated approximately 3 years ago. We hope to see you soon!
0
Votes
Janelle M
June 11, 2017|
AnswerShow all 4 answers
Response from ATLTravelDiva | Reviewed this property |
I did'nt have a vehicle being it was in close proximity to everything I did. The buses ran regular too.
0
Votes
Room Tips
"Slow elevators; choose a lower floor"
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"Book king then upgrade for $13 to the suite for extra living room with pullout"
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"Ask for a city view."
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"Registering to HHonors and requesting a room upgrade could be interesting and not very expensive."
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