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The Westin Convention Center Pittsburgh

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681 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Convention Center Pittsburgh
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Showing 676: English reviews
Reviewed 8 December 2014

Everything was perfect about my stay here. The moment you step out of your vehicle you are greeted by friendly and helpful staff. The room was super clean and nicely decorated. Spectacular river view over looking the Pittsburgh skyline, Heinz Field and PNC Park. Best part...the room was very quiet, ultra deluxe beds that where heavenly and the complimentary hot...

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Helpful?
1Thank JimmyG304
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Jimmy; it makes us so happy to hear that you and your family had such a delightful stay - especially with the extra treat in your guestroom! We are happy that you found us to be at such an easy and convenient location to all of the Pittsburgh local hot spots. We love that about our property! Hope to...

Pittsburgh, Pennsylvania
Reviewed 8 December 2014

My husband and I stayed at the Westin this past weekend and had the greatest time. Everyone we came in contact with was very welcoming and polite. Rachel (very nice and knowledgable about the hotel) checked us in and let us know we received a complimentary upgrade - our room was beautiful! It was spacious, comfortable, and spotless (I am...

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Helpful?
Thank Bethany W
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Bethany; thank you for such a kind review about your recent visit at the Westin Pittsburgh! We are delighted to hear that it was such a great experience for you. Truly, Rachel, Bret and Tim are assets to the hotel and we will be share to celebrate their win. If you and your kind husband decide to visit us...

A TripAdvisor Member
Level Contributor
8 reviews
4 hotel reviews
1 helpful vote
Reviewed 5 December 2014 via mobile

For the prices charged I felt the value was not as expected. Even with the preferential prices as part of a big conference value for the money was not there. The room decor fairly tired, no fridge nor coffee maker and I think Internet access was extra. The location was great and the restaurants around the hotel pretty decent. The...

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1Thank A TripAdvisor Member
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hello and thank you for your review. We are truly sorry that we did not succeed in meeting or exceeding your expectations during your stay with us here in Pittsburgh. All rooms come equipped with a coffee maker, so we hope that there is not one potentially missing from your room. Refrigerators are also complimentary upon request. Although high-speed internet...

Gainesville, Florida
Reviewed 3 December 2014

Was here for five nights for professional meetings at the Conference Center next door. The staff was courteous and the rooms were clean. I expected just a bit more from a Westin, like an in-room fridge, and updated carpet. The elevators were plentiful and fast which can be a problem at similar tall hotels. I'd stay here again for convenience...

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1Thank Matthew B
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hello, Matthew! Thank you for your review about the recent stay at The Westin Convention Center Pittsburgh. We are happy that you had an excellent experience. In regards to a refrigerator, they are always available at no cost upon request. We can note this in your reservation profile; just let us know upon booking your next stay! We will be...

Philadelphia,PA
Reviewed 2 December 2014

We like Starwood and are generally fans of Westins so we decided to stay at this hotel when my husband needed to be in Pittsburgh for business. Things we liked included the convenience (for his needs), the staff, and the cleanliness ( housekeeping was doing their job). We both thought the hotel interior was tired and needed to be refreshed....

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1Thank VickiT99
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hello! Thank you for the feedback regarding your recent stay with us at Westin Pittsburgh. Yes, it is true that some very exciting happenings are underway as we prepare to unveil a new hotel lobby experience! We are working hard to make our hotel an even more inviting atmosphere for you to relax and connect with friends, family and colleagues....

Reviewed 24 November 2014

I have been an event planner for over 13 years. We have had many of these events at the Westin Convention Center. This hotel sets a higher standard in cleanliness, great food and wonderful staff. We request Joe Molinaro as our server for every event. His attention to detail is amazing. I have also had the opportunity to stay over...

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Thank Colleen F
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hi Colleen! We couldn’t agree more! Joe is one in a million. He never fails to surprise and delight not only our guests, but also his fellow associates. We are truly fortunate that he has been a dedicated member of our staff for so many years. Thank you for the kind words! We can't wait to have you back for...

Reviewed 24 November 2014

Shortly after our first wedding anniversary, my wife and I made reservations at the Westin in order to attend a Penguins game. After the game the a bottle of champagne was on ice in our room with two glasses. I was shocked, I didn't even remember saying anything during check in about our anniversary but the lady checking us in...

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Thank Matt H
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Matt; thank you so much for your stellar review of your stay with us at the Westin Pittsburgh. We are so glad that our staff was able to personalize your experience during your visit and we look forward to having you back for many more special occasions. We will share this information with the associates. Thank you for the...

Madrid, Spain
Reviewed 22 November 2014

I´ve been in this hotel for two days and they were great. The hotel is in downtown, you can walk everywhere from there. The room was huge, silent and really comfortable. The staff at the hotel was really nice and welcoming. I strongly recommend it!

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1Thank Isabela89
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Isabela; it sounds like you experienced the great stay with us here in Pittsburgh that we are known for. We are so glad that we're able to exceed your expectations during your travels! We will share your words with the staff about their customer service and accommodations and be ready for you during your next visit. Let us know...

Reviewed 16 November 2014

We came in for a Steeler game. Very friendly and helpful staff and a well-kept hotel. Easy to walk to Strip District and into downtown... we actually walked to the stadium from the hotel (it's a bit more than a mile). Would happily return and recommend!

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1Thank Happy L
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Happy; we are glad that you are HAPPY with your stay at the Westin Pittsburgh! Truly, our location is so convenient for any Pittsburgh visit, especially a Steeler game at Heinz Field. We appreciate the comments on our conditions and staff as well. Thank you for the 5 stars and we hope to have you with us again in...

Bethel Park, Pennsylvania, United States
Reviewed 14 November 2014

My wife and I recently stayed at the Westin for an Anniversary weekend . Even with the hotel being sold out for a Steeler home football game we were treated like Kings . The staff at the hotel is the best ,but a special thank you to Tracy Woods . She made our weekend with her kindness . I cant...

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1Thank Andy A
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Andy A; thank you for your rave review of the Westin Convention Center Pittsburgh! It sounds like you had a great anniversary weekend and we will be sure to note Tracy Woods' kindness for you as well. Hope to have you with us next year for the next anniversary...or even sooner than that! Cheers.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Convention Center Pittsburgh immerses you in the heart of the city, making travel convenient for both business and leisure guests. We are directly connected to the Pittsburgh Convention Center, and countless attractions are within walking distance from our location. Whether you enjoy sports, culture or looking to unwind and dine at many restaurants in our city, our Pittsburgh hotel puts you in the middle of it all. ... more   less 

Additional Information about The Westin Convention Center Pittsburgh

Address: 1000 Penn Avenue, Pittsburgh, PA 15222
Region: United States > Pennsylvania > Pittsburgh
Price Range: $215 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Convention Center Pittsburgh 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
The Westin Convention Center Pittsburgh Hotel Pittsburgh
Westin Hotel Pittsburgh
Westin Pittsburgh
Pittsburgh Westin
Hotel Style:
#2 Green Hotel in Pittsburgh
#5 Luxury Hotel in Pittsburgh
#13 Business Hotel in Pittsburgh
#17 Romantic Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Convention Center Pittsburgh staff and other travellers.
12 questions
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San Antonio, Texas
over a year ago
New York City, New York
11 months ago
Pittsburgh, Pennsylvania
over a year ago

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Questions? Get answers from The Westin Convention Center Pittsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“High floors do have views over the river and bridges”
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“Higher floors have a better view of the city.”
 of 5 bubbles ellsee74, 18 Oct 2016 | Read review
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