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DoubleTree by Hilton Hotel Pittsburgh-Green Tree

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DoubleTree by Hilton Hotel Pittsburgh-Green Tree
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848 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Pittsburgh-Green Tree
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Showing 835: English reviews
Fairfax
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I have stayed there a couple of times on business, it has not changed. This recent visit a whole tower was closed for renevations, a good sign. Still will not change the fact that the rooms are on the smaller side. They could make it better if they did more to acknowledge Diamond members. I stay 60 or more nights... More 

Helpful?
1 Thank IBTravelingalot
Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

IBTravelingalot, Thank you for taking the time to give us open and honest feedback. We truly appreciate your business and loyalty as a Hilton Diamond Member. We are always updating our property with new ideas, new product, and we hope that the next time you are in the area, you will come stay with us again and give us a... More 

Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Diamond member have stayed at enough Hilton's at this point in my 38 years to know what is the norm....This front desk personnel does not meet those expectations sadly...Curtis is an obnoxious man who can not offer hospitality at it worse...Perry is a sad reminder of what happens when a poor man is finally given a taste of power his... More 

Helpful?
1 Thank elizabethaO592YF
Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Elizabeth, Thank you for taking the time to give us your feedback. If you have anything further, please do not hesitate to reach out and contact me at the property. Have a great day. More 

Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Would stay again for sure!! Was disappointed they didn't have a microwave in the room but other than that nothing to complain about. I would recommend it to others & I would stay there again. We weren't far from Heinz Stadium which was a PLUS

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank LaTonda F
Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Latonda, Thank you for taking the time to give us an excellent review. Thank you for giving us feedback on amenities that you would want to see. I am pleased to let know, that the next time you do stay with us, please request a microwave for your room and we will bring one to you right away. We hope... More 

Washougal, Washington
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago

This hotel may have the name Hilton on it but it lacks all of the levels of customer service one expects of this brand. I stayed at the hotel on the 14th of November. When I arrived at the hotel the trash was overflowing in the receptacles as I approached the hotel. Upon arriving I was given a room which... More 

Helpful?
1 Thank Ejay R
Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Ejay, Thank you for taking the time to give us your open and honest feedback. We can certainly understand how frustrating these issues may have been, and on behalf of our staff we do sincerely apologize. I can assure you our team has reviewed your feedback and we will take corrective measures. We hope that you will come back in... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

As a HHONORS member I was super excited to stay at this newly renovated property. Sadly I have to report the customer service was not desirable in the least. While the bar and restaurant employees and service was great, the hotel customer service and management was awful. While the director Stephenie gets 5 stars her boss Perry director of operations... More 

Helpful?
2 Thank MrsStrongWilson
Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Mrs.Wilson, Thank you for taking the time to give us your feedback. We do apologize for any issue you had during your time with us here at the property. Our staff has reviewed your comments and I can assure you we will improve. If you have anything further, please feel free to contact the hotel and ask for myself. Have... More 

Allentown, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

The Room/bathroom was dirty, shower & carpet especially. Scum and dust build up in the shower vent. staff was excellent... very great service and friendly. Breakfast buffet was amazing, great selection!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank nicolegN1956QI
Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Nicole, Thank you for taking the time to give us your honest feedback about your stay with us. I can certainly understand how frustrating these things may have been. On behalf of our staff we do apologize, as it is our goal to ensure all of our guest have excellent experiences. We hope that you will come back in the... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Everything was exceptional. From Casey, Curtis, and Trisha at the front desk, to the shuttle drivers, to Jaime and Joe at the bar, to the housekeeping staff, and also the banquet staff, this place has their operations ON POINT! I HIGHLY recommend anyone going to Pittsburgh to stay at Double Tree in Green Tree! They do NOT disappoint! I will... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank ryanbW5268AK
Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Ryan, We just wanted to take a moment and thank you for giving us an excellent review. Thank you for your kind words about many of our staff. They will be celebrated for their service that they were able to provide you. Anytime that you are in the Pittsburgh area, you have a home here at the Doubletree. We look... More 

atlanta ga
Level Contributor
135 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 4 weeks ago via mobile

After a long drive from Toledo I was greeted warmly and surprised to hear I was chosen as the hotels guest of the day. I was upgraded to a beautiful suite, given drink coupons, a $10 credit at the Champions club restaurant and bar which kept me from having to get back out, and a nice bag of goodies waiting... More 

Helpful?
2 Thank taprennoc
Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Taprennoc, Thank you for taking the time out of your day to give us a great review here. We were happy that you were our guest of the day, as we truly appreciate and value your business. The upgrade and other perks were just a small token of our appreciation and we hope that you will return to stay with... More 

A TripAdvisor Member
Reviewed 4 weeks ago via mobile

We had a 2 queen size bed room 2 adults 2 teens, the pool needs some extra maintenance but in general is really good, we did use the jacuzzi and the gym, breakfast is excellent and the service and the servers are very helpful, about the location we found it quite far from downtown and shopping centers.

Helpful?
2 Thank A TripAdvisor Member
Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Thank you for taking the time to review us on Trip Advisor. We are thrilled that you were able to have an excellent experience with us and use our various amenities that we have here on property. We hope that you will return again with us in the near future. Have an excellent day. More 

New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Good hotel for the money. Provided transportation to city close but not walkable to downtown. Food is okay. People nice. Have no more to say Would stay there again. Pool and health club nice. Good stack bar bar available good bar area. I have no more details and if you don't take this. I am done

Helpful?
1 Thank mizeg
Gary G, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree, responded to this review

Mizeg, Thank you for taking the time to give us an excellent review. We are thrilled that you enjoyed your stay with us and we hope that the next time you are in the Pittsburgh area, you will return to stay with us. Have an excellent day! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Pittsburgh - Green Tree, renovated in Sep 2013, is located only 3 miles from downtown. We invite you to enjoy complimentary hotel shuttle to Pittsburgh International Airport 15 minutes away, 40,000 sq. ft. of event space, spacious guestrooms and suites, as well as a full service restaurant and sports bar, complimentary WiFi, business center, fitness center and an indoor/outdoor pool. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Pittsburgh-Green Tree

Address: 500 Mansfield Avenue, Pittsburgh, PA 15205
Region: United States > Pennsylvania > Pittsburgh
Price Range: $143 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Pittsburgh-Green Tree 3.5*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Cancelon, Expedia, Odigeo, Travelocity and Priceline so you can book your DoubleTree by Hilton Hotel Pittsburgh-Green Tree reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Green Tree
Radisson Hotel Pittsburgh
Radisson Pittsburgh
Pittsburgh Radisson
Hotel Style:
#7 Business Hotel in Pittsburgh
#15 Romantic Hotel in Pittsburgh
#18 Family Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Pittsburgh-Green Tree staff and other travellers.
18 questions
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Hooversville, Pennsylvania
over a year ago
Holyoke, Massachusetts
3 months ago
Plymouth Meeting, Pennsylvania

See all questions (18)

Questions? Get answers from DoubleTree by Hilton Hotel Pittsburgh-Green Tree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we went with a suite, as my husband was working and I was on vacation - so this room accommodated our different schedules.”
 of 5 bubbles ltkennedy100, 23 Nov 2016 | Read review
“I would perhaps ask for an upper room overlooking the pool area, if that is possible. I always like looking at a pool!”
 of 5 bubbles NHtravelerPboro, 27 Oct 2016 | Read review
“Check in was fast and easy and we were greeted with two warm chocolate chip cookies”
 of 5 bubbles Steelrfan4ever, 23 Oct 2016 | Read review
“If you don't like a long hike from your room to the restaurant, ask for a room in one of the first 2 towers.”
 of 5 bubbles 399pattik, 7 Oct 2016 | Read review
“We did not "select" a special room but the room certainly seemed special, overlooking the "end parking lot."”
 of 5 bubbles MooseMikeNY, 20 Sep 2016 | Read review
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