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I booked this hotel upon reading the reviews, looking at the pictures and under the assumption it was close to downtown. boy, was I wrong...
upon arriving, I was disgusted to see an adult playpen nextdoor.... people arguing in hotel parking lot and right on...More
Thank Debbie M
Response from SKypreos, Manager at Comfort InnResponded 3 weeks ago
I apologize your stay with us wasn't up to your satisfaction. We do all we can to ensure every guest feels welcome and at home during their stay. Please feel free to reach out to me with any further concerns in which I...More
Despite reading other bed reviews, we had a good stay. Basic room, everything was clean, towels were super soft & given new ones each day, gave me extra towels as I requested. Basic breakfast which was fine with us...choice of eggs, sausage, 3 cereals(hot &...More
Response from SKypreos, Manager at Comfort InnResponded May 7, 2018
We are glad to hear you enjoyed your stay with us! We are continually working to improve all aspects of our hotel from staff to amenities.
We hope to see you again soon!
This is the most disappointing experience I've ever had with a Comfort Inn. It began at check in. I walked in and saw some guy in the laundry room texting or playing a game on his phone. I waited and waited at the desk and...More
Thank John J
Response from SKypreos, Manager at Comfort InnResponded April 17, 2018
I would like to apologize for the troubles during your recent stay with us. It is troubling to hear that things were sub-par while you were here. Feedback such as yours is vital for us to make improvements where needed and keep the...More
We checked into this hotel for an overnight stay while traveling. Our room was dirty! We went back to the front desk and, while waiting to speak with staff, was told by two other guests that their rooms were not cleaned at checkin either. Another...More
Response from SKypreos, Manager at Comfort InnResponded April 9, 2018
Dear Valued Guest,
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More
When I drove up from DC through some recent snowy weather, I just wanted to get checked in and settled before a long weekend birthday party gathering with old friends. This Comfort Inn does not look like much on the outside, but I was very...More