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Sheraton Pittsburgh Hotel at Station Square Hotel

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Sheraton Pittsburgh Hotel at Station Square Hotel
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510 Reviews from our TripAdvisor Community

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Showing 495: English reviews
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New York City, New York
Reviewed 5 days ago NEW

You probably get the hint from my title, yes, I had some bad experience this time. Last night (3/23) close to mid-night I hear my neighbor room's talking followed by TV playing. Becuase I was working on my laptop I thought maybe by the time I go to bed the noise will go away. However, my neighbor went to sleep...

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Helpful?
Thank JerryofChina
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

Thank you for taking the time to let us know about your experience. We care deeply about our guests and always want to ensure that we are meeting your needs. We do apologize if this was not evident during your time with us. We truly regret that noises from other guests prevented you from having a restful stay with us...

HOTEL’S FAVOURITE REVIEW
Reviewed 13 February 2017 via mobile

This has to be one of the best hotels to experience the absolutely sensational beauty of a surprisingly up and coming City. I was prepared for something somewhat down trodden and had the fortune of sitting next to a great guy on the plane who told me all about Google coming into the City as well as other big names...

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Helpful?
Thank KathieVee
About Hotel's Favourite Review
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

We love being in central to Pittsburgh’s attractions and providing beautiful city and river views from our hotel. We are pleased you appreciated this along with the ambiance of our Club Lounge. Your feedback about some of our staff along with some of our lounge offerings will be look into by our management team as we want your time here...

East Palestine, Ohio
Reviewed 6 days ago NEW

My wife and I stayed here form our honeymoon night. It is a great place. I had stayed here before. It is really close to everything. the square is nice. Right across the river is the city. and the market square. Plus everything else. Well worth the visit.

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Helpful?
Thank Mark B
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

Congratulations! We are honored to be a part of your honeymoon getaway and enjoyed providing you with a central location to enjoy all that our downtown area has to offer. We wish you the very best and look forward to welcoming you both back again to Sheraton Pittsburgh Hotel at Station Square. Thank you.

Tioga, Pennsylvania
Reviewed 1 week ago NEW

This is an older hotel that has not been upgraded in some time. Mine had one of the first flat screens ever made in it. (Didn't even bother to turn it on) The overall room was so, so at best. Dust on top of the desk, has been missed by several attempts. The phones in the rooms are from the...

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Helpful?
Thank 416jkbr109
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

We are grateful for your feedback about your time here and regret if we missed the mark for you with your guestroom and our housekeeping. We will continue to work with all areas of our staff to make improvements to that our guests only experience the best comfort, amenities and service. We hope to have the chance to welcome you...

Richmond, Virginia
Reviewed 1 week ago NEW

A very clean, quiet, relaxing g stay. We only had a couple of nights, but overall I had a great experience. No interaction with staff, didn't even use housekeeping... Don't let the dated exterior or common areas fool you. It was a good stay at a fantastic value.

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Helpful?
Thank David L
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

We are delighted that you had a great stay and found us to be of good value. Thank you for sharing your review of our hotel. It will be a pleasure to have you visit with us again at Sheraton Pittsburgh Hotel at Station Square.

Medina, OH
Reviewed 1 week ago

Booked at our dance convention group rate of 135.00. Received an email inviting me to upgrade to Club Level to get a free breakfast, all day beverages, evening appetizers and cocktails. That was the best decision ever! Lovely food selections, fresh fruit and Rochelle, the nicest staffer that worked the lounge all weekend. The property was really cool, very clean,...

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Helpful?
Thank LynnMedina
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

We couldn’t be happier to read you had a wonderful stay with us at Sheraton Pittsburgh Hotel at Station Square! We are thrilled you enjoyed our Club Lounge and the service provided by one of our valuable team members. We hope any disturbances to your rest were minimal. Whether you are here for another dance convention or just looking to...

Lyons, Kansas, United States
Reviewed 1 week ago

Short visit to Pittsburgh for a dinner at the hotel. The staff was so helpful before our visit and during. The front desk (Erin) answered all of my questions and so very helpful. They were also very helpful in getting us a ride for shopping and to the airport very early on the morning of our departure. They had a...

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Helpful?
Thank Dawn W
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

Welcome to Pittsburgh! It was a pleasure to have you stay with us and to provide you with attentive service and comfort. We do regret if you were not fully aware how our Green Choice program works and hope any inconveniences were minimal. We look forward to having you stay with us again at Sheraton Pittsburgh Hotel at Station Square...

Laguna Hills, California, United States
Reviewed 2 weeks ago

This hotel was nice but not amazing. We stayed in the Ambassador suite. It had a pull-down bed(full, although I was under the impression that it would be a king) and a sofa bed, as well as a dining table and a wet bar. It was definitely a party room. Oh and it had a wonderful view

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Helpful?
Thank Makayla V
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

It was nice to read you had a pleasant stay and we thank you for sharing your review. While we regret your guestroom was not as you anticipated, we are pleased that you enjoyed our picturesque views. We look forward to having you visit with us again at Sheraton Pittsburgh Hotel at Station Square.

Saint Clairsville, Ohio
Reviewed 2 weeks ago

The hotel itself is very nice. I was mislead by hotel staff when checking in. I attempted to pay cash for my room and use my credit card as required to have on file for incidentals. The hotel staff checking me in stated that my room was already paid for when I originally booked the room using a third party...

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Helpful?
2Thank Rkb31382
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

We truly regret any misinformation you received about your bill when checking in and apologize for any inconveniences. It is difficult to properly address your bill in this forum and hope that you will reach out to us directly so that we can assist you. Also, we apologize for any disturbances to your rest and if your interactions with one...

Reviewed 3 weeks ago via mobile

Stayed here for a business meeting. The front desk was very polite and check in was smooth. The hotel itself is nice but the rooms are small and they don't have HD television. At the rates and it being 2017 it's ridiculous not to have HD. There are plenty of places in this price range to stay in the area...

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Helpful?
2Thank Charris80
SheratonPGH, General Manager at Sheraton Pittsburgh Hotel at Station Square Hotel, responded to this review

While we are pleased that you appreciated our attentive service we provide, we do regret if you were less than impressed with your guestroom. Your feedback will be shared with our management team. Please know, we do have HD TV’s in all of our guestrooms and are currently working on enhancing the available HD programming for our guests to enjoy....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Relax in Pittsburgh's only riverfront hotel, the Sheraton Station Square Hotel. Adjacent to 20 restaurants, shops at Station Square, Bessemer Court and the Gateway Clipper Riverboat fleet. ... more   less 

Additional Information about Sheraton Pittsburgh Hotel at Station Square Hotel

Address: 300 West Station Square Drive, Pittsburgh, PA 15219
Region: United States > Pennsylvania > Pittsburgh
Price Range: $181 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pittsburgh Hotel at Station Square Hotel 3.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Sheraton Station Square Motel
Sheraton Pittsburgh
Pittsburgh Sheraton
Sheraton Station Square Pittsbergh Pa
Sheraton Station Sq Hotel Pittsbergh
Hotel Style:
#22 Family Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Pittsburgh Hotel at Station Square Hotel staff and other travellers.
13 questions
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New York City, New York
over a year ago
Columbus, Ohio
over a year ago

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Questions? Get answers from Sheraton Pittsburgh Hotel at Station Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get attrium room to avoid train noise.”
 of 5 bubbles JerryofChina, 24 Mar 2017 | Read review
“Use the hotel van to go down town. then you don't have to find parking. And the will come back to pick you up. Easy travel.”
 of 5 bubbles 379MarkB379, 23 Mar 2017 | Read review
“Ask for a high room to get a good view and do upgrade to club level for free parking and free food.”
 of 5 bubbles LynnMedina, 20 Mar 2017 | Read review
“We had a view of the river and our friends had a city view.”
 of 5 bubbles 157DawnW, 18 Mar 2017 | Read review
“River view”
 of 5 bubbles Kriste74, 22 Feb 2017 | Read review
5 of 5