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Omni William Penn Hotel

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3,527 Reviews from our TripAdvisor Community

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Showing 3,482: English reviews
Pennsylvania
Reviewed 29 December 2015

My husband and I try to make an annual trip into town, to just relax during the hustle and bustle of the Holidays. It has been our tradition to stay at the Omni William Penn. We were thrilled to discover that self-parking in the garage across the street was only $5 for the weekend. After our speedy check-in, we decided...

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Helpful?
Thank Nancy K
WmPenn, Manager at Omni William Penn Hotel, responded to this review

What a great review! Thank you Nancy, for your comments. We hope to become your hotel of choice next year, too! Our central location allows for short walks to many interesting and fun things to see and do. Nancy, thank you for staying with us and we hope to see you again in the New Year!

Reviewed 29 December 2015

Having been in customer service for over 20 years, it is not easy to exceed my expectations in this area. However, the staff at the Omni William Penn Hotel in Pittsburgh did just that! The entire staff (front door, valet, front desk, restaurant, room service) anticipated our needs and desires and met them with grace and efficiency. Concierge staff Paul...

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Helpful?
2Thank Gary & Shar... W
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Gary, great feedback! We love that you mentioned our staff exceeding your expectations! Our associates are committed to excellence in their service and attention to our guests. We'll be sure to let Paul and Barbara know how much you appreciated their assistance. Gary, we truly value your patronage and hope you'll make plans to return in the New Year!

Warren, Ohio
Reviewed 28 December 2015

This is one of my favorite Hotels. My wife and I have stayed here on three different occasions and each was very satisfying. We love the architecture and the staff is first rate. Every person on staff you pass by wishes you well. The beds are comfortable and the bathrooms are nice. This is an old hotel so the rooms...

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Helpful?
1Thank Ted L
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Ted. Thanks for making the Omni William Penn your hotel of choice when visiting Pittsburgh! We appreciate you mentioning our staff ~ we think they're super stars! Ted, thank you for staying with us and we'll be looking for you in the New Year!

Boston, Massachusetts
Reviewed 28 December 2015

Although it is not part of a big chain, my stay here was great. If you want to stay in downtown close to the Convention Center, this will be place to stay. The interiors of the hotel are really pretty and the closeness to the Bus Station and other forms of transit makes it worth it. If one has to...

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1Thank Manish_Shetty
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Manish, thanks very much for your feedback! We appreciate you choosing the Omni William Penn and hope you will make plans to return again in the New Year!

San Cristobal de las Casas, Mexico
Reviewed 27 December 2015

Probably a grand hotel in its day, with huge lobby and large rooms. No free wifi, no coffeemaker in the room. Very expensive parking, but there is a cheaper lot around the corner. Design of the room is kind of antiquated, with old-style bathtub/shower, and not many electrical outlets. Front desk staff were not able to give much information about...

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Helpful?
2Thank Ricardo194
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Ricardo, thank you for taking a few moments to write a review of your recent visit. We will review with our Front Desk staff the venues and options for "things to see and do" in the city. We appreicate your feedback and hope to see you again when you return to Pittsburgh. Thank you for staying with us.

Washington, DC
Reviewed 27 December 2015 via mobile

I love old-world hotels and have stayed at a lot from the Waldorf in NYC to the Roosevelt in NO to Grosvenor House in London - The Omni William Penn ranks among the best and is very obviously managed with guest comfort and satisfaction as the top priority. Check-in couldn't have been quicker or easier. The room was perfectly clean,...

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Helpful?
1Thank EdinDC
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Ed, thanks for the terrific review! Our staff is committed to excellence in service and hospitality and your feedback says we're hitting the mark! We are so pleased you found the accommodations relaxing and comfortable. It was great having you with us, Ed, and we hope to see you soon! Best wishes for a great New Year!

Pittsburgh, United States
Reviewed 25 December 2015

The stay was good with the check in, room quality, just felt the bartenders were very slow, rude, and unorganized. The drinks were overpriced for quality. The steelers stayed at the hotel which was very nice to meet some of the players.

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Thank Baliegh C
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Baliegh. We appreciate all guest feedback and will address your comments with our staff. Thank you for choosing the Omni William Penn and we hope to see you again in the New Year!

Columbus, Ohio
Reviewed 24 December 2015

Very nice classic old hotel that has been maintained beautifully. The room was great and the bed very comfortable... slept much better than normal. The staff was friendly and attentive. The hotel is in a great location and walking distance to the inclines which offer a great view of Pittsburgh.

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Thank mmanser614
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thanks for posting your review following your recent stay with us. Sounds like you had a great visit and we hope to see you again and again in the New Year!

Reviewed 23 December 2015

We had an amazing family weekend. A tradition that we have started and hope to be able to continue as our family grows. A very warm and timeless hotel. Beautifully decorated for Christmas! Excellent service in every way.

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Thank ronalds691
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Ronald, we're delighted to know that the Omni William Penn will be a part of your holiday traditions going forward! We love sharing special occasions. We'll look forward to seeing you next Christmas, but hopefully sooner...maybe a summer get-away weekend! All the best to you in 2016!

Washington DC, District of Columbia
Reviewed 22 December 2015

Stayed here for 3 days after Thanksgiving. Went to see the Macy's Thanksgiving Parade held here annually, runs down 5th Avenue to Liberty Street. The hotel was good, great service, beautiful interior, historic, the room was nice. Great location.

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Thank LadyAboutTown
WmPenn, Manager at Omni William Penn Hotel, responded to this review

The Omni william Penn is the perfect location for so many fun things to do in Pittsburgh! A short walk to Consol Energy Center, Heinz Field, PNC Park, the cultural district for opera, ballet and so on. Glad you had a great spot for the annual Thanksgiving Holiday Parade! Thanks for staying with us and we hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 

Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Region: United States > Pennsylvania > Pittsburgh
Price Range: $191 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Omni Hotels & Resorts, Priceline, Orbitz, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your Omni William Penn Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Omni William Penn Hotel staff and other travellers.
47 questions
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Questions? Get answers from Omni William Penn Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is a good room.”
 of 5 bubbles Michaeljh_11, 3 Dec 2016 | Read review
“Connecting rooms for families are wonderful!”
 of 5 bubbles BigKahuna101, 29 Nov 2016 | Read review
“Any room on the Thirs floor and above have great views of surrounding area”
 of 5 bubbles , 1 Nov 2016 | Read review
“As for a room overlooking the fountains on the square and a high floor to minimize street noise.”
 of 5 bubbles cherylw483, 12 Oct 2016 | Read review
“Tehre are bells form a neighboring church that start at 7:00 A.M. Y might ask for a room whic avoids the sound.”
 of 5 bubbles RcikS, 5 Oct 2016 | Read review
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