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Omni William Penn Hotel

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Dining (51)
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Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“terrace room”(177 reviews)
“beautiful hotel”(329 reviews)
“classic hotel”(79 reviews)
Wifi
Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,573)
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Traveller rating
3,068
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307
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3,068
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122
58
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All reviewsterrace roombeautiful hotelclassic hotelacross the streetdowntown pittsburghbeautiful lobbymodern amenitiesroom servicevalet parkingself parkenjoyed my staybagelsmarket squareper dayfitness centerpnc parktap
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831 - 835 of 4,512 reviews
Reviewed 3 April 2017

I was looking forward to staying at such a historic property in the heart of downtown Pittsburgh. Upon entering the hotel the old-world charm became evident. The lobby is fantastically beautiful--hotels simply are not made this way anymore. Unfortunately this is where the "glamour" ends....More

Thank cacaphony43
Response from WmPenn, Manager at Omni William Penn HotelResponded 6 April 2017

Thank you for your comments following your recent stay with us. You certainly did not have the experience you expected and we apologize. We are disappointed, too, as we want our guests' visit to be outstanding. We do hope you will reconsider when you next...More

Reviewed 3 April 2017

This is my favorite hotel in Pittsburgh. The staff is always professional and courteous. The rooms are spacious, well appointed, comfortable, and quiet. Work space is ample, internet access is excellent. Several excellent restaurants. Great loyalty program. convenient to the business district with convenient parking.

Review collected in partnership with Omni Hotels & Resorts
Thank JAMES M
Response from WmPenn, Manager at Omni William Penn HotelResponded 6 April 2017

James, love your comments! We value your patronage and loyalty when you visit Pittsburgh. Thank you for trusting us to always give you an outstanding experience.

Reviewed 3 April 2017

For the most part, the experience of staying at this particular hotel was rather positive. There were some interior issues that, unfortunately, tainted the experience. I reported them to management for further consideration.

Review collected in partnership with Omni Hotels & Resorts
Thank B2711BRmatthewa
Response from WmPenn, Manager at Omni William Penn HotelResponded 6 April 2017

Thank you for commenting. We regret that your stay was not without issues. We hope to have another opportunity have you as our guest and restore your confidence in us.

Reviewed 1 April 2017

Beautiful hotel! Wonderful service! I really felt like a queen. I ate in two of the three restaurants and the food was delicious. Try the salmon, bacon, lettuce and tomato sandwich. It is wonderful. Fish and chips in the bare was good.

Review collected in partnership with Omni Hotels & Resorts
1  Thank Karen W
Response from WmPenn, Manager at Omni William Penn HotelResponded 6 April 2017

Karen - we can't wait to give your compliments to our culinary team. We know they will be so pleased to see your comments. Thank you for staying with us. See you soon!

Reviewed 1 April 2017

The hotel looked beautiful like an train station type of look back in the 60's or 70's. The bellman, front desk, doorman, cleaning ladies are all polite and very helpful. Made me feel like I was right at home. The room was beautiful, large, noise...More

Review collected in partnership with Omni Hotels & Resorts
1  Thank kelleea2017
Response from WmPenn, Manager at Omni William Penn HotelResponded 6 April 2017

What great comments! Thanks so much for sharing your recent experience at the Omni William Penn. Our staff is the best at making our guests feel "at home". Hope you will make plans to return in the near future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$189 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$189 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (705)
Room & Suite (414)
Dining (51)
Pool & Beach (1)
Amenities (22)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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boyerprb
4 June 2017|
AnswerShow all 4 answers
Response from WmPenn | Property representative |
The Omni William Penn does not provide shuttle service.
0
Votes
Shunsuke S
20 May 2017|
AnswerShow all 4 answers
Response from Michaeljh_11 | Reviewed this property |
Pittsburgh is a safe city. You will find police officers on foot, bicycles, and in vehicles. I was recently in the city and I walked six blocks at 1:00 a.m. to get a pizza and I had no issues. Walking a block or two at... More
3
Votes
wemer
11 May 2017|
AnswerShow all 15 answers
Response from Kll004 | Reviewed this property |
hi! It is a very safe area for sure. and there are tons of places to eat within a 10-15 min walk
2
Votes
Room Tips
"The higher the better!"
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"Stay somewhat else. Anywhere. Seriously."
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"most rooms are suitable considering it is vintage hotel."
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"High floor offered a fine city view."
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