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Extended Stay America - Philadelphia - Plymouth Meeting

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Traveller (10)
Room & Suite (38)
Dining (1)

About

Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room features
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
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148Reviews
48Photos
1Q+A
22Room tips
Traveller rating
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  • 21
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  • 55
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Popular mentions
I had booked a room through a discount site for this hotel for tonight. Upon attempting to check in I was given grief about using a passport as my photo ID. (I had left my drivers license at home 4 states away. ) Upon getting my room key I went to the 2nd floor of this supposed
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Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth Meeting
Responded Dec. 31, 2018
Laine, thank you for your review. We apologize for the difficulties you encountered while you were here. Please know we're a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We have also asked our pest control provider to service your room immediately. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
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I stayed at this motel it is over priced for the rooms you get! The motel has a bad smell to it. They also charged nearly 200 dollars off my bank account after I had check out, even though I used a hotel booking app! Then I called to try to get some answers as to why they charge
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Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth Meeting
Responded Dec. 26, 2018
Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize for the mix up. Our front-desk team is always available to help you, so please feel free to reach out to them for any queries that you may have. We hope the positive aspects of your visit will encourage you to choose us again in the future. Hotel Management
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Terrible room. Got there about 1 pm and was told there is a 25.00 early check-in fee. I tried to check in at 2:45 pm and was on crushes because of a foot injury. Wanted a room on the first floor and they checked two; one was dirty and one had a smokey smell. They said they only
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Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth Meeting
Responded Nov. 13, 2018
Thank you for your review. We apologize for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate teams, and we're reviewing and altering our guidelines to provide a better experience for every guest entering our doors. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
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There was a system error and long story short they did not have the room we booked when we arrived very late at night and they were fully booked. Ms. Ayana and Sherry went above and beyond to make sure we got into a room. The next morning they were still at the front desk when
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Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth Meeting
Responded Oct. 10, 2018
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with Ayana and Sherry. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
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Disgusting. So much so that I told my child to sit in a chair and not touch anything so that I could call Orbitz for a refund. Human AND animal hair on the bed. When I pulled the comforter all the way down it was clear that they hadn't changed the bedding in quite a few
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Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth Meeting
Responded Oct. 9, 2018
A well-maintained room sets up the tone for an excellent stay, but we apologize for the housekeeping issue you encountered while you were here. Your feedback regarding cleanliness is shared with the concerned team to ensure that remedial steps are taken immediately to ensure such a problem isn’t repeated going forward. Please give us another chance to accommodate you so we can deliver you with a better stay. Sincerely, Hotel Management
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All photosTravellerRoom & SuiteDining
Trash wasn't even taken out.
Pillowcases were almost yellow, too dingy. No fresh towels were delivered to our room.
No turn down service.
Dirty easily seen within the toilet.
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"I wouldn't stay here for a long time, but for a night or two it's economical."
"Seek another Extended Stay!"
"Go next door to Springhill Marriott"
"Don't Stay here at all,.."
"GO To A Different Hotel"
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PRICE RANGE
US$79 - US$112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plymouth meeting extended stayextended stay plymouth meeting
LOCATION
United StatesPennsylvaniaPlymouth Meeting
NUMBER OF ROOMS
129
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