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The Carriage House

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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Edison, New Jersey
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 19 October 2016

We had a mini-suite for the 4 of us - 2 mothers and 2 daughters. There was a bedroom with no windows and a living room with a murphy bed. The place was clean, though a little dated. The area is beautiful - peak foliage season and we were blessed with great weather.

Helpful?
Thank ChubbieBubbie
management521, Manager at The Carriage House, responded to this review

Thank you for your kind words and please come see us again...the outdated sections are being redone. More 

Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 October 2016

After lots of research and finding several negative reviews, we finally put the doubts aside and determined to book a room for a family of three. Staff: Upon arrival, our first encounter with Gerda (a very nice lady at reception) was great. She was very warm, sweet and welcoming. At check-out, Dawn was nice too and everything went fine. Room:... More 

Helpful?
Thank Reza H
management521, Manager at The Carriage House, responded to this review

Thank you very much for giving us a chance and for all your kind words. Our staff works very hard to get the exact results you wrote about and to read this review warms our hearts and lets us know we are headed in the right direction. We are renovating an "older" building and during our renovations we strive to... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 July 2016

My family of 4 stayed here in mid-July in a mini-suite. The location is a bit hidden, but a 5 minute drive to shopping and other activities. It has plenty to do for kids, such as an indoor pool, hot tub, game room and oversized TV room for movie watching! The BBQ grills and fire pit outside were wonderful, and... More 

Helpful?
Thank Mom_in_Brklyn
management521, Manager at The Carriage House, responded to this review

Thank you for taking the time to write and let us know how we are doing. We greatly appreciate your kind words and look forward to your return visit. Our goal is every time you come we will be even better. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2016

The Good: Location- Carriage House is located 10 minutes away from The Crossing Outlets, Mt. Airy Casino, Camel Beach water park, Kalahari indoor water park (very expensive $59.99 per visit) is next door, there is a Wal-Mart, McDonald's, KFC 5 minutes away but yet it was nestled in a secluded area in the Pocono Mountains. The pool area was nice... More 

Helpful?
1 Thank Jlee30
management521, Manager at The Carriage House, responded to this review

Thank you for taking the time to express your views of our resort. Please allow me a moment to respond. We are a timeshare undergoing renovations which is a long undertaking, but we have been working steady on improvements. With the construction outside at this time we are maintaining our grounds and things will look much better upon completion. As... More 

Travellers are raving about these Pocono Manor hotels

Sinking Spring, Pennsylvania
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 30 May 2016

If you are looking for a 5 star resort, this is not the resort you're looking for. But if you are looking for a place to relax for a few days, this is it. The resort is right off I-380, extremely easy to find. The staff is very friendly. Our room was spotlessly clean. They have an indoor pool that... More 

Helpful?
1 Thank ScooterKB
management521, Manager at The Carriage House, responded to this review

Thank you for taking the time to write this review. Everything you said is exactly the atmosphere wee strive to produce for our guests. And we agree about the rug, we are renovating our resort inside and out. We hope you revisit us to see the progress. More 

Laurelton
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 May 2016

My family has been vacationing at Carriage House for many years. We love that it is not overcrowded nor shiny and new. It is very spacious and good for large families. They have a big pool area, large game room, and lots of space to lounge and have dinner with the family (outside of the room). You can definitely see... More 

Helpful?
Thank schaundac
management521, Manager at The Carriage House, responded to this review

Thank you for your kind words. Keep watching because with all the renovations our goal is to stay a quaint family resort. We look forward to your return. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2016 via mobile

I hate to say bad things about a place but I have to give honest & helpful feedback. For my dad's birthday we wanted to go to the poconos area for a quick weekend trip since we have been before but wanted something budget friendly so let's start with the good things -the staff at the carriage house is great-... More 

Helpful?
2 Thank Teresa T
management521, Manager at The Carriage House, responded to this review

Thank you for taking the time to write this review. We are very sorry you did not feel you received the service you wanted. Please allow me a moment to respond to some of your statements. I am not sure what room you stayed in that did not have a closet or any means of hanging clothes, all of our... More 

New York City, New York
1 review
Reviewed 17 May 2016

The staff is really nice and the hotel really gives you a cozy home feel. My stay is always amazing and I always miss it every time I leave---that is why I always return. I truly recommend this hotel.

Helpful?
Thank Sophie12125
management521, Manager at The Carriage House, responded to this review

We greatly appreciate you taking the time to write this review. We pride ourselves in making all our guests feel exactly like you described. We have a wonderful staff here and it's nice when someone takes the time to tell them they are doing well. We look forward to your next visit. We have some great holiday package deals. More 

Saylorsburg, Pennsylvania
1 review
Reviewed 9 March 2016

I have stayed at The Carriage House for many scrapbooking weekends. The staff always go above and beyond. The rooms are clean and comfortable. Your stay includes indoor pool, hot tub, game room and fitness room. I can't wait until my next stay

Helpful?
Thank Leanne M
management521, Manager at The Carriage House, responded to this review

Thank you for taking the time to write this review. We love having your group here and look forward to many more opportunities having you stay with us. More 

Shamong, New Jersey, United States
Level Contributor
7 reviews
Reviewed 3 March 2016 via mobile

We stayed as part of our timeshare. Definitely follow directions on website once your off rt611. Gps will take you the wrong way! The property is very dated, but is undergoing renovations. It was very quiet so we had the pool and hot tubs to ourselves. We were happy to find a shuffleboard table there! I feel that more information... More 

Helpful?
Thank Vanessa K
management521, Manager at The Carriage House, responded to this review

We always appreciate hearing from our guests. We are under renovations and wish they were all done yesterday. We will be replacing every window and window covering. We also have begun the process of updating our gym. The front desk does hand out a map of the resort, but we will review it to be sure all amenities are listed.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a small country timeshare nestled in the heart of the Poconos. We provide fully equipped kitchens for convenience. We are located across the road from Kalahari and within fifteen driving minutes of Mount Airy Casino, Auquatopia and Camelback Ski Area, Crossing Premium Outlet and Pocono Raceway. ... more   less 

Additional Information about The Carriage House

Address: 390 Manor Drive, 390, Pocono Manor, PA 18349
Region: United States > Pennsylvania > Pocono Mountains Region > Pocono Manor
Price Range: $114 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Carriage House 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Carriage House At Pocono Manor Hotel Pocono Manor
Carriage Hotel Pocono Manor
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Questions & Answers

Here's what travellers have asked, with answers from The Carriage House staff and other travellers.
1 question
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Union, New Jersey

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Questions? Get answers from The Carriage House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Royal Suite 4 was updated Royal Suite 2 was not.”
 of 5 bubbles Jlee30, 7 Jul 2016 | Read review
“rustic, country, friendly”
 of 5 bubbles schaundac, 23 May 2016 | Read review
“Try getting one of the renovated rooms for a fresher stay”
 of 5 bubbles Sophie12125, 17 May 2016 | Read review
“I loved the mini royal suite it has a jacuzzi tub very nice relaxing and kitchen area is very nice new appliances.”
 of 5 bubbles halnik411, 24 Jan 2016 | Read review
“If you have 4 or more adults- I recommend the Royal Suite.”
 of 5 bubbles Dukes52, 12 Sep 2015 | Read review
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