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BEST WESTERN PLUS Reading Inn & Suites

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BEST WESTERN PLUS Reading Inn & Suites
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447 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Odessa, FL, United States
Reviewed 28 December 2015

Appealing rooms and inviting common areas - nicely decorated for the holidays. People friendly and pet friendly staff too. During previous visits to Reading, PA we've stayed at the (1) Inn at Reading, (2) Quality, and (3) Country Inn & Suites and this Best Western Plus far exceeds these other hotels in quality, appeal, and value. It was a very...

Review collected in partnership with Best Western
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Helpful?
Thank Brian D
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your kind words. I am very proud of all of our staff members, who take it upon themselves day in and day out, to provide that quality customer service that our guests deserve and expect. I appreciate that you would take the time to let other travelers know, we are determined to continue to...

pittsburgh, United States
Reviewed 24 December 2015

I only stay to cut my drive, so much is not needed or a worry. As long as clean and friendly, I am happy. I appreciated the array of nearby restaurants and conveniences. Easily getting gas and back to interstate was great.

Review collected in partnership with Best Western
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Helpful?
Thank Stephanie F
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your comments. The nearby restaurants and gas stations, and ease to get back to the interstate is a great convenience for a lot of our guests. We very much appreciate that you stayed with us, and we look forward to being of service to you in the future. Warm Regards, Hotel Management

Rochester, NY, United States
Reviewed 21 December 2015

Was a very nice hotel. Well worth the visit. We were traveling with our two small pets which is usually a very hard thing to do but the hotel was wonderful. The breakfast was very nice. Cannot beat this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Kathy V
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your comments and review of our property. We are continually making efforts to enhance our guests experience, by providing the very best in customer service. We want you to know that we truly value your business, and we look forward seeing you again any time you are in the Reading area. Warm Regards, Hotel...

manorville, United States
Reviewed 11 December 2015

There was hair and residue in my Jacuzzi.The room smelled stale,and musty.The breakfast was great.The server was excellent,we left him a big tip.I booked for a Jacuzzi room because it was my anniversary.I was promised hearts on the bed and rose petals.When we got there,after a five hour trip,there was nothing.

Review collected in partnership with Best Western
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Helpful?
Thank Ann Marie R
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, First, I apologize for not meeting your expectations with respect to your recent stay. Thank you for your honest and constructive review. I really appreciate your comments, because it is through these reviews that we can meet our challenges head on. We have looked into the issues that you have outlined, and have taken the steps to...

Reviewed 7 December 2015

If anyone is looking for a quick place to stay that is clean with friendly and helpful staff I would recommend the Best Western. I have stayed in several Best Westerns and my experience has been great. The rate was very reasonable as well

Review collected in partnership with Best Western
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Helpful?
Thank 319myrad
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, we really appreciate your comments. Our staff members try every day to provide that quality customer service that our guests expect. Thank you again and we look forward to seeing you on your next trip! Warm Regards, Hotel Management

Gap, United States
Reviewed 30 November 2015

The staff is always pleasant, the rooms clean and breakfast great. Always get a great rate, very convenient for us as we work in the area couple times a month. Will absolutely stay there again very soon.

Review collected in partnership with Best Western
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1Thank Linda E
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you very much for your comments. We have been working extremely hard to earn reviews such as yours, and we really do appreciate the feedback. Once again, thank you, and we look forward to serving you on your next stay. Warm Regards, Hotel Management

Hustontown, United States
Reviewed 30 November 2015

Good hotel! The staff was really nice! I enjoyed the breakfast, which still had a good selection out, even late (we didn't get there until 9:40am on Sunday morning). The bed was a little firm for our taste, but other than that, the room was great! Comfortable, clean and quiet.. just as I appreciate!

Review collected in partnership with Best Western
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Helpful?
Thank Elizabeth L
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you very much for your kind words and your positive comments. We have been working very hard to make sure that we provide a quality guest experience, for every guest, every time. On behalf of the management and staff, I would like to thank you for taking the time to send us your comments. We look...

United States
Reviewed 28 November 2015

For a one night stay it was OK. If you can't overlook little things than this is not the room for you. Staff was very professional and accommodating. Easy access to get there and parking was ample. Breakfast was good but room was very cramped,

Review collected in partnership with Best Western
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Helpful?
Thank Christine M
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for submitting your review of our property. I am pleased that your stay was, for the most part, enjoyable, and met your expectations. We appreciate your business, and look forward to having you stay with us again! Warm Regards, Hotel Management

Indiana, Pennsylvania
Reviewed 24 November 2015

The hotel was nice, comfortable, accommodating, etc. The hit breakfast was not good if you wanted eggs, meat and potatoes. It was dried out and the coffee was weak. Other than an iffy breakfast the hotel was very nice with friendly staff.

Review collected in partnership with Best Western
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Helpful?
Thank C7001EHkarenl
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your review of our hotel. I apologize for the less then satisfying meal you had during breakfast, and I will make sure that these items are looked after. I would like to thank you for staying with us. I hope you will give us another opportunity to be of service to you, as we...

Hammonton, New Jersey
Reviewed 16 November 2015

Fantastic place to stay in the Lancaster / Adamstown area. Room 431 was very clean with great mattresses and a sparklingly clean bathroom. The Front Desk clerk was well dressed and very polite. The continental breakfast in the morning was hot, fresh and delicious. The older gentleman who attended this area took impeccable care to keep everything clean and the...

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Helpful?
Thank spotmomma
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Guest, Thank you for your recent review of our property. We really appreciate your positive comments. Our staff work hard each day to make the guest experience the best it can be, and we will continue to do so. We want you to know that we truly value your business, and we look forward to another opportunity to be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Reading Inn & Suites

Address: 2299 Lancaster Pike, Reading, PA 19607-2380 (Formerly Shillington Inn)
Region: United States > Pennsylvania > Reading
Price Range: $108 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Reading Inn & Suites 3*
Number of rooms: 142
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Also Known As:
Best Western Plus Reading Inn And Suites
Best Western Plus Reading Hotel Shillington
Best Western Shillington
Best Western Reading Hotel
Days Inn Shillington Pa
Days Inn Reading
Shillington Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Reading Inn & Suites staff and other travellers.
6 questions
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Arlington, Virginia
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Reading Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any floor/room fine . No preference.”
 of 5 bubbles Wyatt1927, 22 Dec 2016 | Read review
“Stayed on 1st floor off the road enough that we did not hear any noise.”
 of 5 bubbles williamsW2951YD, 15 Nov 2016 | Read review
“The room that we had faced the woods and was very quiet”
 of 5 bubbles williammJ1860DG, 27 Oct 2016 | Read review
“we were on the third floor no problems with noise”
 of 5 bubbles 515JimS, 19 Oct 2016 | Read review
“There is a pool - do you want to be close to it?”
 of 5 bubbles MsRef, 26 Sep 2016 | Read review
5 of 5