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We Stopped here for a quick overnight stop. The woman who checked us in gave us vague directions to our room. Frankly we couldn't get away day enough, she smelled terrible.
Breakfast was terrible. 2 cereals, stale bagels. We both got about half a bagel...More
You can tell this place once was great. Indoor swimming pool is the gem of this place, but the doors seem like they have been been painted at least 20 times. The security door lock at Entrance A does not work allowing anybody off the...More
2 Thank Chris_L_USA
Management response:Responded 28 August 2017
Thank you for your response. We are working on getting A door fixed and doing other
renovations also. Hope you will giver us another try if you are ever in the area.
Unfortunately we were short on options because it was Saturday night and Pocono Downs had Nascar so most of the hotels were full. $169!!! I thought it was a nice place. Pros: Good location, clean, free parking, breakfast and wifi. Hair dryer, iron & board,...More
The lobby area is beautifully decorated and check-in was easy. The front desk staff and the housekeeping staff were friendly. The pool /atrium area is nice and relaxing. The rooms were clean....More
I arrived late on Tuesday July 11th, 2017, and met a very personable receptionist. I was told my room was near the back of the hotel so use the back entrance.....entrance B. I drove around back and the lighting was terrible. There were cans of...More
10 Thank Judith T
Response from jlbuscec, Manager at Pocono Plaza InnResponded 21 July 2017
Thank you for responding to our survey. We take these seriously and do our best to handle any complaints we
may recieve. I wish you would have said something when you checked in so we could have moved you. I'm so sorry to hear about...More