Best Western Plus Poconos Hotel

Best Western Plus Poconos Hotel

Traveller (84)
Excellent decor
Room & Suite (37)
Best Western Plus Poconos Hotel
Dining (5)

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About

3.5
#2 of 4 hotels in Tannersville
4.2 of 5 bubbles
Location
3.4 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.3 of 5 bubbles
Value
At the Best Western Plus Poconos Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Poconos Hotel will stand out among other hotels in Tannersville,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Poconos Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Skiing
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Baggage storage
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English, Hindi
Hotel links
Special Offer:Click Here to Book Direct & Save Online

Location

2647 Route 715, Tannersville, PA 18372
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Lehigh Valley Intl Airport
44.9 km
See all flights
Wilkes-Barre Intl Airport
47.6 km
See all flights
913Reviews9Q+A73Room tips
Traveller rating
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Detailed Reviews
Mike M wrote a review Feb 2021
Bridgeton, New Jersey6 contributions
3.0 of 5 bubbles
Valentines disappointment! My loves first trip to see the snow covered slopes of the pocono mountains. Upon arrival approximately 40 minutes early made us feel very unwelcomed, had absolutely no personality, not one smile, hello or greeting even though I called just minutes prior to check if room would be ready as there was much to do in the area to keep us busy until, we’re told room was ready during the call. Plenty of left over food and opened beverages remained in room and fridge, had to clean it before putting our celebratory wine in to chill, coffee packets and tray for such completely covered with spilled, sticky coffee, again found myself cleaning! Fell and injured my arm, shoulder and neck on solid ice and untreated walkway at rear entrance where we were told could park to be closer to room, pass key did not work leaving me stranded in pain as I now had to depend on my date to carry luggage to our room!
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Review collected in partnership with Best Western
Date of stay: February 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eileen Poisson, General Manager at Best Western Plus Poconos Hotel
Responded Jun 26, 2022
Please know we are under new management and are beginning renovations. We hope to see you again soon,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Toni C. wrote a review Sep 2020
Hopewell Junction, New York202 contributions69 helpful votes
3.0 of 5 bubbles
Checkin was okay. The beds look small even for a double. From now on I will only book hotels with queens. My daughter banged her head on night stand during the night as the corner is the exact height of the bed.
Pillows were lumpy.
Bathroom is small and the sink faucet leaked all over counter. Tub didn't drain and we had to get a plunger from maintenance and plunge it ourselves.
Pool seemed cloudy and the area had weird blinding lighting but it was still a dingy old looking area.
Had to get our own towels downstairs they don't bring them up due to covid.
Also no hot breakfast just grab and go some water juice and fruit.
Air conditioning smelled funny and with curtains closed just blew into curtains instead of the room.
The pluses..beds are comfortable even though narrow.
Late checkout was given at request.
Rooms were clean.
Staff was obligatorily pleasant.
TV was a nice size.
Good size real closet.
Furniture is decent and updated.
It's not a terrible place but could use a few improvements. I probably wouldn't stay again.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eileen Poisson, General Manager at Best Western Plus Poconos Hotel
Responded Jun 26, 2022
Please know we are under new management and are beginning renovations. We hope to see you again soon,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taylor B wrote a review Jan 2022
Cape Town, South Africa2 contributions2 helpful votes
3.0 of 5 bubbles
The room was as expected. It was close to Camelback Mountain which made it convenient. The room itself was fine, however, the bathroom was very small. For instance, if you were sitting on the toilet there was not enough space to close the door, that is how small the bathroom was (to put it into perspective). While the small bathroom was manageable, the most disappointing aspect was that upon booking, it mentions that there is complimentary breakfast included for 2 people when you book their room. I always specifically book hotels with complimentary breakfasts to create an easier morning for myself and my family. However, when we woke up and headed for the lobby area, we were told there was no free breakfast offered to guests. The online booking system is completely misleading, which led to our disappointment in the morning. Had I known this I would've opted for a different hotel in the area that actually offered breakfast to it's guests in the monring.
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Review collected in partnership with Best Western
Date of stay: January 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eileen Poisson, General Manager at Best Western Plus Poconos Hotel
Responded Jun 24, 2022
Breakfast is back!!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vince S wrote a review Jun 2022
Summit Hill, Pennsylvania3 contributions
Hotel's Favourite
5.0 of 5 bubbles
For an over nighter in the Poconos, Best Western had clean rooms, a great breakfast and pleasant staff. The location was great as it was near the outlets, 5 miles from Mt. Airy Casino and near a few other Poconos attractions. For a veteran it was also a short trip to Tobyhanna.
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Review collected in partnership with Best Western
Date of stay: June 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eileen Poisson, General Manager at Best Western Plus Poconos Hotel
Responded Jun 24, 2022
Please know that we are in the mist of renovations.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kescoby wrote a review Jun 2021
1 contribution4 helpful votes
1.0 of 5 bubbles
*Long post alert*

I have worked in the hotel industry for 15 years and have spent 12 of them working in management and operations so I tend not to be overly critical of hotels when I travel as I understand the operational challenges that come with running a hotel. So with that said, The criticism that I post here for this property I sincerely hope is taken constructively by the team and changes implemented for all future guests going forward. I normally would speak with the management team rather than post on social media but in this case this post is a must as I have extensively read the reviews on this hotel before this posting, so the Management Team is aware of the issues here.
This stay was by far the worst stay I have experienced since I began working in the industry. I do understand COVID had to alter how we operate hotels, and since I manage a Best Western property, ! consider myself to be very well versed with Best Western brand standards and brand requirements as well as the amendments made during the pandemic, so to be told after inquiring that there is no housekeeping service, no breakfast, no viable grab n go options, no coffee, no business center, is already very disappointing because I know and understand very well what Best Western Branded hotels are required to provide to guests (even under the current pandemic circumstances) and to top it off given a room that wasn't cleaned properly with a shower that was full of mold, and a broken, slippery shower surface (room 326) was utterly disappointing. But what made it all worse was (with the exception of one woman) the unfriendly desk staff. in particular agent Michael Smith whom I was compelled to ask his name because of his poor judgement and communication skills. (Neither he or the rest of the staff wore name tags).
Mr. Smith was unfriendly, combative, unempathetic, and exacerbated the already horrible experience I was having with him at the front desk and my overall stay by continuing to feel the need to have the last word to rebut any statement of displeasure of my experience of my stay that I made. And when I called him on it he told me he "had a right to speak" like everybody else. Which of course he does but choosing to exercise this right during a bad interaction with a guest who is having a bad stay is not the right time, place, or situation to do so. Especially when your job title describes you as someone who is hired to provide exceptional guest service. During this interaction he ironically recognized me as a platinum member and continued on with his combative behavior. I was in utter disbelief! During this interaction I told Mr. Smith my only request was to have the dirty towels in my room replaced with clean towels. They were not replaced.
Mr. Smith definitely needs training to understand the concept and responsibilites of a Guest Service/Front Desk Agent. He alone is the reason why I will never return to this property which is unfortunate because I travel from NYC to see my father who lives in Tobyhanna and this property is the only hotel that is closest to his residence.
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Date of stay: May 2021
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Voyage70537 wrote a review Mar 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
While visiting the Pocono mountains I was pleasantly surprised at the quality of my stay with Best Western. Ironically Best Western wasn’t the first hotel I looked into. Baymont had a promotion which upon attempting to book they did not honor (bait and switch) at which time I came across Best Western which i had never stayed with before. I was happy with the price but wasn’t sure what to expect, I’m glad to say they exceeded my expectations. I would definitely stay at this location again and would make Best Western my first call for future trips.
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Review collected in partnership with Best Western
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DisappointedinMD wrote a review Mar 2021
1 contribution
2.0 of 5 bubbles
Elevator broken upon arrival. Had to carry luggage up 2 flights of stairs. Weed smell as soon as we hot the floor. Smoke detectors in other rooms going off all night, I guess due to all the weed smoke. Can hear neighbors phone ringing, conversations and alarms. You can hear them turn the shower on as well. Breakfast was a brown bag consisting of a fruit cup, granola bar and juice. The entire hotel needs a deep cleaning, makeover and updating! You cannot open the bathroom door while on the toilet because its so tight in there. Very close to the outlets and the snow tubing were the only perks! Way too expensive for what you get.
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Review collected in partnership with Best Western
Date of stay: March 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
E944YUseans wrote a review Sep 2022
Kitchener3 contributions
1.0 of 5 bubbles
For the past 35 years of our married life, my wife and I have stayed at countless Best Western Hotels. Our stay at Best Western Plus in Pocono was by far the worst hotel I ever stayed in my entire life (I am 57). We were on our way back to Canada from Atlantic City. we checked in around 9:00 pm and the front desk employee sold us a room with 2 Queen bed (she called it Full Size Beds). We went for dinner and returned to the hotel around 10:30 pm and walked in to our room. It was small room like a shoe box with 2 small single bed (the next day the owner of the hotel called them Twin beds). The bedding or the beds smelled like a Urine. The AC rattled all night to the point that we had turn it off and sleep in a warm room. The window was a solid pain of glass and could not be open. The next day after her shower my wife discovered no hair dryer. We called the front desk and they told us it will take 20 minutes to bring us a hair dryer and that was the only promise they kept. my wife had to sit with her hair wet for 20 minutes. I think they only had one hair dryer in that hotel. when i complained, the owner of the hotel who was the front desk employee, manager, maintenance, cook said they are going through major renovation soon. I asked how that helps us? I am still waiting for the refund of my $50.00 security deposit.
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Review collected in partnership with Best Western
Date of stay: September 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eileen Poisson, General Manager at Best Western Plus Poconos Hotel
Responded Sep 6, 2022
We apologize for the inconviences.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
anthony2873 wrote a review Feb 2022
Long Island, New York1 contribution1 helpful vote
1.0 of 5 bubbles
The bathroom in this place is very, very dirty. The walls were full of dry scum. You can tell only the inside of the bathtub gets cleaned, but not the walls over the tub. There was dried up scum and grime in each wall. There was hair all over them as well. The toiled bowl and seat gets cleaned but the bottom of the toilet had pee drips down to the floor. The refrigerator was not working. This is the dirties hotel I have even stayed at and I would not recommend it to anyone I know. I am even embarrassed to say I stayed at this dirty hotel over night instead of walking out and demanding a refund. Unfortunately I had my 2 kids under the age of five, so searching for a new hotel to stay at midnight during a busy season such as presidents week was very difficult. I had to wipe down the bathroom counter and toilet seat with Clorox wipes before using it.
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Review collected in partnership with Best Western
Date of stay: February 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eileen Poisson, General Manager at Best Western Plus Poconos Hotel
Responded Jun 24, 2022
Please know we are under new management and completing renovations.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harry H wrote a review Aug 2021
1 contribution
2.0 of 5 bubbles
The room and premises were not clean or vacumed. The window dirty. There was no full breakfast as I have been accustomed to with this chain. The garbage from renters next to us sat on the floor overnight. They occupied several rooms and there were many bags, linens, cups.. The gym was closed.

Full disclosure up front would have optimal.

The hotel did provide $20 gift certificates per night to compensate for the missing breakfast,
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Review collected in partnership with Best Western
Date of stay: August 2021
4.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eileen Poisson, General Manager at Best Western Plus Poconos Hotel
Responded Jun 26, 2022
Please know we are under new management and are beginning renovations. We hope to see you again soon,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from BABGreenLane_PA
Green Lane, PA57 contributions21 helpful votes
I didn't see anything like a shuttle when I was there. I'm sure the staff would be helpful if you call them.
ARMommy asked a question Jan 2020
Langhorne, Pennsylvania7 contributions9 helpful votes
Do they allow pets?
Answer from BESTWESTERNPOCONOS
Tannersville, Pennsylvania
Sorry, the Hotel has a strict no Pet Policy
Answer from Shim Szabo
Tel Aviv, Israel294 contributions43 helpful votes
Normally, your card will be charged once a month as per the designated date.
Jeff wrote a tip Dec 2023
Brooklyn, New York5 contributions1 helpful vote
3.0 of 5 bubbles
"Plenty of parking. Close to gas station and I-80"
Read full review
Regina C wrote a tip Jun 2023
5 contributions2 helpful votes
4.0 of 5 bubbles
"Ice machine, one Arcade machine and sodas and snacks machine on 2nd floor as is breakfast room . Lady that morning kept everything stocked."
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NorthBayVisitor wrote a tip May 2022
North Bay, Canada95 contributions41 helpful votes
5.0 of 5 bubbles
"I was on first floor right beside entrance. Could hear noise - make sure you are further down the hall."
Read full review
karoleigh wrote a tip Feb 2022
North Carolina3,844 contributions526 helpful votes
4.0 of 5 bubbles
"There are restaurants nearby."
Read full review
annmcgarrity wrote a tip Nov 2021
Denton, Maryland93 contributions16 helpful votes
3.0 of 5 bubbles
"Entrance to the hotel is steep sharp entrance"
Read full review
Not the right property for you?
There are more places to choose from in the Tannersville area.
PRICE RANGE
C$144 - C$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada limited tannersville pocono hotel tannersville, ramada tannersville, tannersville ramada
FORMERLY KNOWN AS
Ramada
LOCATION
United StatesPennsylvaniaPocono Mountains RegionTannersville
NUMBER OF ROOMS
90
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Poconos Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western Plus Poconos Hotel
Which popular attractions are close to Best Western Plus Poconos Hotel?
Nearby attractions include Pocono Premium Outlets (0.6 km), Barley Creek Tasing Romm & Pub (0.5 km), and Camelback Lodge & Indoor Waterpark (0.6 km).
What are some of the property amenities at Best Western Plus Poconos Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Best Western Plus Poconos Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Poconos Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Poconos Hotel?
Conveniently located restaurants include Tandoor Palace, Gabel's Ice Cream & Fast Food, and Family New York Pizza & Family Restaurant.
Are there opportunities to exercise at Best Western Plus Poconos Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Best Western Plus Poconos Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Tannersville.
Which languages are spoken by the staff at Best Western Plus Poconos Hotel?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Best Western Plus Poconos Hotel?
Many travellers enjoy visiting The Historic Castle Inn (15.9 km).
Is Best Western Plus Poconos Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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