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Crowne Plaza Philadelphia - Bucks County

Booking.comUS$92*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza Philadelphia  -  Bucks County
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377 Reviews from our TripAdvisor Community

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Showing 376: English reviews
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Bensalem, Pennsylvania
Reviewed 3 days ago NEW

Stayed there a few times - Seems they are always renovating which can be a good and bad thing LOL Like the bar onsite Bradys - Great bar tender. 5 mins to Parx and only a 35 min drive to Down town Philadelphia.

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Helpful?
Thank cek31076
Glengary, West Virginia
Reviewed 1 week ago NEW

There was a bit of a kerfuffle to start with. We arrived at a very busy time and our room was not ready yet. ( We had called ahead to confirm.) We ended up accepting one that contained only one bed instead of two just so we could get settled in. Once settled in we were happy with the room....

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Helpful?
Thank mamalynx
Reviewed 1 week ago via mobile

The room size is ok and this the only thing I liked. Under renovation and noisy all the time. House keeping service is bad and they don't really clean well. Fire system seems old. We had false fire alarm at 1 am and stayed +1 hr down and the funny thing they didn't approve late check out because of this....

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Helpful?
Thank Suleiman H
Reviewed 2 weeks ago

Normally expect a great experience from a Crowne Plaza Hotel but this one was a big disappointment. Not only was it under major construction, the complimentary bottle of water that was left in my room had been opened and someone else had already taken a drink from. Additionally, after ordering room service on the first night of my arrival (food...

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Helpful?
Thank Kelly H
IHGService, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Hello Kelly H! First of all, thank you very much for your recent stay at our Crowne Plaza Philadelphia-Bucks County, Trevose PA. I am so sorry to see you did not enjoy your overall experience with us, especially with housekeeping, hallway cleanliness and the construction going on. We’d like to obtain some additional detail regarding your experience so we have...

Millerton, New York
Reviewed 2 weeks ago via mobile

Hotel was a bit of a dump. The staff was not well trained, rooms were unfinished and in poor condition, hot tub and sauna were not working and looked dirty. Elevators sounded like they were ready to fail, and the breakfast was expensive. Other then that is was ok.

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Helpful?
Thank Lou S
Harrisburg, Pennsylvania
Reviewed 3 weeks ago

I stayed for an evening for business and I couldn't have been happier I was only there for one night. There was a leak on the 6th floor so there were loud fans on every floor and when you walked into the lobby to the left here was construction going on everywhere and the hotel smelled of chlorine. The bar...

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Helpful?
Thank Kels7
IHGService, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Hello Kels7, Thanks for staying at the Crowne Plaza Philadelphia-Bucks County, PA for your business trip. It is unsettling to read that your stay was not as expected because of the ongoing renovation. I understand how this impacted your visit. Your comments have been shared with hotel management so that the issues you have raised can be remedied. I truly...

Reviewed 4 weeks ago

CTCA patient staying for the week Found out the hotel had a flood over the weekend Because we needed the shuttle service to and from the center, we stayed Worst mistake I ever made no ice in ice machines, refrigerator was replaced, but still did not work maid service entered the room while we were gone even with the sign...

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Helpful?
Thank Dee B
Pittsburgh, Pennsylvania
Reviewed 4 weeks ago via mobile

Although this hotel is in the process of renovating, I believe they are putting in a Spa. The lobby and the room was clean and well appointed. The pool area looked clean and well taken care of but we only walked by. I loved the samples of spa lotion and shampoo. With plenty of clean fluffy towels, very comfortable mattress...

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Helpful?
Thank Grandma7T7
Boston, Massachusetts
Reviewed 9 March 2017

As stated elsewhere, the furnishings are worn and the overall appearance tired. However, the accommodations were generous sized, the room & bath were very clean, and the bed comfortable. All staff I encountered were friendly and helpful. The pool is well-maintained, and I enjoyed a swim in the warm water. Although I didn't use the gym, I saw plenty of...

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Helpful?
Thank megalley
Khokhar84, Front Office Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear Megalley, We would like to thank you for choosing our property to enjoy your visit to Bucks County. Thank you for taking the time to write this review, we appreciate any and all feedback. We are very happy to hear you enjoyed your stay. Hope to see you again soon! Sincerely, Sarah H. Guest Service Manager

Edinburgh, United Kingdom
Reviewed 3 March 2017 via mobile

Booked the Crowne Plaza as you expect a certain standard, and this hotel falls short. Needs refurbished. The rooms was clean, though the housekeeping inconsistent. Staff very pleasant and hard working, but the public areas need cleaned, refurbished and updated. Just feels like a tired old motel

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Helpful?
Thank Chinatownbhoy
IHGService, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear Chinatownbhoy, Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. I apologize for the inconsistencies, particularly with the housekeeping service, that occurred during your stay. Thank you for bringing your observations to our attention so we can continue to work on areas where we may have opportunity. Should your...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new Crowne Plaza Philadelphia - Bucks County is 100% smoke-free! Discover all that Bucks County and Philadelphia has to offer at the convenient, comfortable Crowne Plaza Philadelphia-Bucks County. Our location just off of the Pennsylvania Turnpike, I-95 and Route 1 affords you easy access to everything our area has to offer. The Crowne Plaza Philadelphia-Bucks County is the ideal destination. Imagine having all the space and tools you need for business - free wireless high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. The business center is there for copies, printing and support. And, if you re here for pleasure, you are just minutes away from Sesame Place, Park Casino, Peddlers Village, New Hope and all the adventures that Philadelphia has in store. No matter what brings you to the area Crowne Plaza Philadelphia-Bucks County, your room is your personal retreat. The key word is comfort with luxurious bedding, modern decor and all the amenities you need. Brady s American Pub within the hotel offers casual dining in a fun atmosphere, offering your favorite sporting events on plasma TVs with a traditional American menu and over 70 beers. The Crowne Plaza Philadelphia-Bucks County is a favorite for business and leisure visitors to Bucks County and Philadelphia and we want to become your favorite too. ... more   less 

Additional Information about Crowne Plaza Philadelphia - Bucks County

Address: 4700 E Street Rd, Trevose, PA 19053-6648 (Formerly Holiday Inn)
Region: United States > Pennsylvania > Bucks County > Trevose
Price Range: $137 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Philadelphia - Bucks County 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Crowne Plaza Philadelphia - Bucks County Hotel Trevose
Crowne Plaza Trevose
Holiday Inn Trevose
Trevose Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Philadelphia - Bucks County staff and other travellers.
7 questions
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Endicott, New York, United States
over a year ago
over a year ago

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Questions? Get answers from Crowne Plaza Philadelphia - Bucks County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High level floors”
  • King Room
  • Bathroom near fitness center - mold in bathroom
771lydiap, 23 Feb 2017 | Read review
“Try Red Roof Inn, Extended Stay or Marriot down the road”
Constable186, 25 Jan 2017 | Read review
“Long halls, request a room close to elevators or you will have a far walk!”
carollL1340EU, 4 Jan 2017 | Read review
“get a room that was updated!”
jimj963, 20 Dec 2016 | Read review
“I believe conference spaces are on floors 1 - 3, so you may want to avoid those floors due to noise.”
traveler2828, 26 Oct 2016 | Read review
5 of 5
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US$92* /night
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Prices are for 1 room, 2 adults
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