Sarah/Chris at the front desk and the rest of the hotel staff were extremely down to earth, welcoming, knowledgeable, and accommodating. As a former hotel general manager, I especially appreciated Sarah's pleasant demeanor, diligence, and efficiency. Everytime I passed the front desk, I saw Sarah hard at work tooling away being a dedicated valuable employee completing numerous work tasks. Even while being inundated with work tasks, Sarah always managed to acknowledge me by name and say hello when I was passing thru the hotel lobby. Give her a raise, bonus, or promotion, preferably all, she does a phenomenal job at representing Choice hotel values and being the face of the hotel! I felt appreciated and right at home during my whole extended stay. The Hershey welcoming bar with my name on it was a very nice personal touch and impressed me more than Marriott's generic welcome gift bags. My room was big, spacious, and thoroughly clean. Same goes for the bathroom as well.. Slept like a baby on the ultra comfortable beds. Even with all the gas and oil workers staying at the hotel, the hotel staff kept the floors looking immaculate with very little traces of mud being left around. The hotel is situated in the perfect area, gorgeous river nearby with a walking trail and a Wal-Mart down the street for your personal needs. Huge props for keeping the gym and pool open, you've made so many guests day doing that, especially mine. Thanks for making my stay away from home feel like home. Looking forward to my future stay!…
We had a reservation at a different hotel. The hotel was closed so we had to find a different hotel. Jordan was phenomenal she is very helpful and friendly she changed the whole experience for us. It was a very clean hotel big room with a big bathroom. Quiet with great scenery surrounding the hotel. The room had a nice size refrigerator and microwave. The hot breakfast had a great selection and was included in our reservation. They served cookies everyday and made us free like we staying more at a bed & breakfast than a hotel. Excellent experience we would most definitely stay here again
We stay here for a few days before and after Christmas while visiting our daughter and her family. The grandchildren love to swim in the pool Christmas Eve and it tired them out! Amazing breakfast. Fool always hot and fresh. Clean and reasonably priced. We will continue to book this hotel.
I stay a lot in Choice hotels but understand that it's not a Hilton or a Marriott. I usually don't write review but this experience, back in August, was great. I got a room for my family on my way to visit our daughter in Binghamton university. They called me a day in advance to make sure I'm all set and to see if there are any requirements. The check in process was quick and with a smile. The room was in good condition, and we even got cookies and chocolate when we checked in. Staff was very friendly. Will definitely stay there again.
It's a nice new building, that gives me hope...but inside that hope was dashed. From my room I could hear every door down the hall open and close all night long. My room can minus the TV remote, and when I asked at the desk about it he said they were in order - there were no physical buttons anywhere on the TV, it was useless without a remote. The room smelled musty and was very damp - like they were using a swamp cooler to cool it. Even the toilet paper and Kleenex were damp to the touch. The room was laid out so you would have to squeeze past the desk chair to get to the window side of the room. And it was the most expensive property I stayed at the while trip...and the least worth it. What they lack in amenities and space they make up for with a "don't care" attitude.