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nothing really outstanding about this place. the fact that they have a pool is a plus...the one thing that stands out is the friendliness of the staff and their willingness to help you any way they can. i arrived about 9pm on an extremely cold...More
came in from Buffalo to stay on our way to florida. When we checked in the girl said OMG they want to charge you 1029.99 for the night. She supposedly adjusted it. We got our bill the next morning and guess what____ it was 1029.00....More
Thank Sue D
Management response:Responded 8 August 2016
Wow! I am so sorry for that experience.
That was before my time. We have new owners and I came with them as the new General Manager at the end of May.
Send me an email and I will set aside a room, on me,...More
Hotel is very clean and neat. Located in the casino part of town. Rooms have HD LED tvs that have clear images. bed is comfortable.
Only one way in and out of hotel. Have to come through the main door. which is very inconvenient. Daily...More
We stayed her in December 2015. The room did not seem to bad. It smelled terrible because it was a smoking room. What turned me against this place is when I opened the microwave, their was an opened bottle of ky jelly in their. I...More
Thank Heather G
Management response:Responded 2 June 2016
I am so sorry to read about your experience at our hotel. I am the new General Manager, as of May 26, 2016. The hotel is under new ownership and we are looking to improve. Please come give us another try, on us.
Checking in took a long time, desk person was not familiar with the computer, she was however, very pleasant. (jadkin). Clean, well appointed room. Quiet area, good sleep. Checkout in the morning was unsettling. Rude, bad tempered lady (gm), so sorry to have inconvenienced her...More