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We were in a town for a basketball tournament and selected the Quality Inn based on other Trip Advisor reviews. The smell when I entered the lobby was a little off putting, but beyond that everything else was fine. The staff at the desk for...More
Response from Seantelle2017, Manager at Quality Inn & SuitesResponded 6 days ago
Thank you for taking out the time to tell us about your recent experience.
I am happy you enjoyed your stay with us and found our location convenient.
I appreciate your thoughtful comments about our staff.
We look forward to seeing you again soon!
I was able to make my reservation with short notice by phone directly with the hotel, as I had a few questions. I was very pleased with the location, staff, and in-room amenities (frig., microwave, hair dryer, etc.). Also appreciated the real wood furniture. And...More
Thank Katharine B
Response from Seantelle2017, General Manager at Quality Inn & SuitesResponded 4 weeks ago
Thank you for taking the time for giving us positive feedback!
I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so...More
I have stayed in many hotels as we travel constantly with hockey. This is the worst experience I've had in as long as I can remember. Breakfast was an absolute farce, 60 people,no food, no milk, 12 people deep at the waffle irons, not the...More
Response from Seantelle2017, General Manager at Quality Inn & SuitesResponded 2 weeks ago
Thank you for your feedback. Let us start by apologizing for the conditions you encountered that ultimately led to the decision not to stay with us. Let us also assure you that what you experienced is not business as usual. We want you to know...More
Good place to stay when in the Brandywine valley. Near Wintertur, Longwood gardens and Chaddsford. Clean, good hot breakfast and all amenities. Helpful staff. Very close to downtown West Chester, a cute Pennsylvania town.More
Response from Seantelle2017, General Manager at Quality Inn & SuitesResponded 13 May 2017
Thank you for taking the time for giving us positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we...More
Booked Through Expedia - received confirmation and was all set to go. Checked in and was told my credit card declined - GAVE the attendant my credit card, he ran it, took my license and said all set. I checked out 2 days later was...More
1 Thank Kashede
Response from Juan T, General Manager at Quality Inn & SuitesResponded 15 April 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for this inconvenience. Your satisfaction is important to us and we will be using the feedback...More
US$82 - US$183 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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