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See all 7 hotels in West Chester

Holiday Inn Express Hotel & Suites West Chester

129 reviews
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Traveller (24)
Room & Suite (37)
Dining (4)
Overview
  • Excellent33%
  • Very good43%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
“major highway”(4 reviews)
“wilmington pike”(5 reviews)
“front desk”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites West Chester
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Reviews (129)Write a Review
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All reviewsmajor highwaywilmington pikefront deskcinnamon bunspancake machineihg propertiesbed and pillowsrecumbent bikebrandywine battlefieldfree breakfastlongwood gardensyogurtminor issuesextremely friendly staffbreakfast optionsindoor poolbath towels
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1 - 5 of 128 reviews
Reviewed 2 weeks ago via mobile

Hotel was very clean, beds were comfortable and breakfast was very good. Unfortunately our visit was not a pleasant one because apparently the hotel was having issues with the room keys not working for many of the guests. We had to have a staff member...More

Thank jimandkare
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 2 weeks ago

Thank you very much for your feedback.I'm sorry to hear about your recent experience with us. We will definitely look at this as an opportunity to improve our service. We do not want this to keep you from enjoying our spacious suites, hot buffet breakfast...More

Hotel's Favourite
Reviewed 17 October 2017

Staff was helpful and friendly. Room was very clean, breakfast was good and always refreshed food promptly, got a good night's sleep each night (2) of our stay. Upon waking after our first night there we found we were locked in the room. Never had...More

Thank Louise K
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 23 October 2017

Thank you so much! We appreciate your feedback and love hearing that our team was able to take good care of you. We hope to see you again the next time you are in the area.

Reviewed 2 weeks ago

We tried to check into our room on Thanksgiving day, arrive around 1:30pm, and were told that they had given away the room we reserved to another guest. We had a handicap room reserved, as we need a walk in shower as I cannot lift...More

Thank Scott C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 3 days ago

Hi Scott C, Thank you for your stay and for taking the time to write a review of our hotel. It is regrettable that our staff service did not live up to your expectations. Please allow me to follow up on your concerns and have...More

Reviewed 2 weeks ago via mobile

This is our third visit. We keep coming back because of the location and reliable room..breakfast... service.our only criticism is an ouk slick in the parking lot that was obscured by frost...it was a real hazard.

Thank Lisa627
Reviewed 24 October 2017 via mobile

I stopped here while traveling through town on business. The staff was friendly and courteous and the rooms were clean and comfortable. The breakfast is excellent as always and I will definitely return next time passing through town.

Thank Derek V
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 30 October 2017

Thank you very much for your positive feedback. We always try our best to make each of our guests stay memorable and enjoyable. We are happy that we fulfill our commitment. Looking forward to welcome you back soon.

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Traveller (24)
Room & Suite (37)
Dining (4)
Pool & Beach (4)
Hotel & Grounds (49)
Bathroom (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$110 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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