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Holiday Inn Express Hotel & Suites West Chester

129 reviews
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Traveller (24)
Room & Suite (37)
Dining (4)
Overview
  • Excellent33%
  • Very good43%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
“major highway”(4 reviews)
“wilmington pike”(5 reviews)
“front desk”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites West Chester
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Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (129)Write a Review
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21 - 25 of 128 reviews
Reviewed 14 June 2017 via mobile

Location was good. The hotel was clean. It was a good value and suitable for buisness trips. While i was there the staff was spraying for bugs. I wish they waited til guests leave. It will be dangerous for kids or toddlers injest the chemicals.More

Thank yfess2
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 16 June 2017

Thank you very much for your positive feedback. We always try our best to make each of our guests stay memorable and enjoyable.We do apologize for the inconvenience for spraying for bugs. The spray is in toxic and wont be dangerous. . We look forward...More

Reviewed 12 June 2017

Clean, comfortable and quiet. The lighting in the bathroom was about the best I've seen in a motel. The bed was firm but extremely comfortable. The room was a reasonable size. The breakfast was above average with pancakes, premade waffles, cereal, some type of meat...More

Thank RhondaL
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 15 June 2017

Thank you so much! We appreciate your feedback and love hearing that our team was able to take good care of you. We hope to see you again the next time you are in the area.

Reviewed 3 June 2017 via mobile

Mandu V is the owner. He is extremely rude and arrogant with no customer service skills or courtesy. Rooms are dirty. Linens smell. Recommend to stay away. Guys like him should not be in business. I will contact IHG and express my discord. It's a...More

2  Thank WAYNE O
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 7 June 2017

Dear Guest, Thank you for sending your review. You did called hotel to cancel your reservation on the day of arrival and I informed with respect to cancellation policy. Later you called guest relations to cancel the reservation and they denied. If it was within...More

Reviewed 17 May 2017

This by far is one of the better Holiday Inn Express Hotel's that I have been a guest. Clean and spacious room with ALL the amenities of a fine hotel. Although situated along the Wilmington Pike six miles from West Chester, the room was quiet....More

Thank panamer_11
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 22 May 2017

Thank you for sharing your experience regarding your stay here at Holiday Inn Express & Suites at West Chester,PA. We are happy to hear that you had an enjoyable stay with us and you like our Wi-Fi & TV Channels. Thank you again for your...More

Reviewed 16 May 2017

We visited here while on a mini-vacation before visiting family in Philadelphia, and stayed for two nights. The good things about the hotel are that it is clean and convenient. The beds were comfortable and with the air conditioning on, we were not bothered by...More

Thank momzanurz1525
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 22 May 2017

Thanks for the review.I'm sorry to hear about your recent experience with us and we do apologize for the inconvenience regarding the issues.I'm sorry to hear about your recent experience with us.If you will be in town soon, or would like to speak with me,...More

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Traveller (24)
Room & Suite (37)
Dining (4)
Pool & Beach (4)
Hotel & Grounds (49)
Bathroom (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$110 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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