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Holiday Inn Express Hotel & Suites West Mifflin

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Holiday Inn Express Hotel & Suites West Mifflin
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109 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites West Mifflin
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Showing 107: English reviews
Reston, Virginia
Reviewed 12 January 2015

I had another great stay in West Mifflin, Holiday Inn. As usual everyone, Jenice, Shawn, Fred and Cory were great and made my stay comfortable and constructive. I taught a class there the next morning and it went very well, with everything provided on time. Even though they are about to go through a remodel you would have never known...

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Helpful?
Thank js4343
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

One of my favorite things about working in the hospitality industry is the friends that I make. When guests love us so much that they return time after time, we get to know them like family. It is awesome to get to know so many great people like you! We are glad that our Holiday Inn Express and Suites has...

Woodford, Virginia
Reviewed 15 December 2014

I have stayed at several different hotels in the West Mifflin, PA area over the years and none compared to the Holiday Inn. The front desk personnel were very friendly and helpful at all times. The breakfast buffet was awesome with extensive hot and cold selections including a pancake maker. My personal favorite was the fresh cinnamon rolls! The manager,...

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Helpful?
Thank Elizabeth M
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Our mission here at the Holiday Inn Express West Mifflin is to be "wonderful in every category" and we are thrilled to hear you tell everyone that we have met that goal! We do everything that we do for one simple reason. We want to be the best hotel in the area. Basically, we love our guests and we work...

pittsburgh
Reviewed 29 November 2014

I stayed here to visit family as I used to live in Pittsburgh. The staff here really are incredible. I was granted an early check in and late check out without a flinch, sigh, or face. That is impressive! Ray was great at the desk, the woman who worked second shift this past weekend was helpful with my requests. Whoever...

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Helpful?
Thank gburn07
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We are celebrating today because of your awesome review! We have truly taken the IHG mission to create great hotels that guests love to heart. We live by those words and everything we do is a reflection of our mission to do just that! When a guest leaves a review online it is basically my report card of how I...

Mckeesport
Reviewed 17 November 2014 via mobile

I stay at a lot of hotels and was a little hesitant about staying at a holiday inn since the one in Boston Tewksbury to be exact was a horrific experience but as soon as I walked in the door and was greeted by a friendly staff member I knew this was going to be different the front desk help...

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Helpful?
Thank Stephen H
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

I am thrilled that from the moment you walked through the doors you experienced hospitality at its best! As you witnessed, I train my staff to be zeroed in and focused on our guests from the moment the doors slide open and someone steps through them. You see, we know that there are a lot of hotels out there and...

Reviewed 14 October 2014

We had a large group with several rooms and the staff was quick to check us all in-they put us all together and even switched a room for friends who had a room that did not have a fridge. We were there to celebrate a birthday and one of the only complaints was that the birthday person did not get...

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Helpful?
Thank J G
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you! Your words are very encouraging! We are glad that we were able to add greatness to your celebration experience. I am very very proud of all of our staff and I can't wait to use your review for motivation for them to keep up the good work! On a side note, it was truly a pleasure meeting all...

Reston, Virginia
Reviewed 2 September 2014

Have stayed here many times for business over the last three years. Always outstanding! Breakfast is first rate and the people behind the counter: Yolonda and Ray during the day are outstanding. So is Fred in who does maintenance. Rooms are always very clean and everyone helpful and friendly! A great place!

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Thank js4343
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We appreciate the time you took out of your busy schedule to rave about your great experience at our Holiday Inn Express and Suites Pittsburgh - West Mifflin! We value all feedback from our guests. It especially means so much when someone tells us, "job well done"! Here at our hotel we love to build partnership. You see it all...

Reviewed 23 August 2014

Its a really nice hotel all the staff was very nice but alyssa was by far the nicest she really went the extra mile to make sure I was satisfied and happy when I do come back shes the reason why. Alaetra was great as well very well mannered very nice kept telling me if I need anything to let...

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1Thank chris2721
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

A huge thank you for your outstanding kudos for our Front Desk team. We are very fortunate to have built a service oriented staff that do not simply come to work to collect a pay check. We have developed a dedicated family of individuals that love their jobs because of the guests' who stay with us. They are focused on...

Reviewed 15 August 2014 via mobile

Since this was my first business trip, I went for the hotel closest to my destination. Upon check-in, I was greeted by David, who upgraded my room & was extremely helpful! The room was great - clean & didn't smell, & actually way more than I expected. The mini-fridge & microwave made my short stay better, and the fabulous jacuzzi...

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Thank sara b
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We would like to sincerely thank you for your outstanding review! We are happy to hear that you had a fantastic stay and that you found our level of service to be better thank expected! Our primary goal is to always provide clean, modern rooms with great amenities at a great rate and to show each guest better than expected...

Cresskill, New Jersey
Reviewed 12 August 2014

My husband and I booked the jacuzzi room for our anniversary since we were travelling for other reasons and requested early check-in. However, when we arrived later than expected, the room wasn't ready. Checking later, the room still wasn't ready due to a full house the night before and we were disappointed. The front desk manager, David, not only gave...

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1Thank Mary D
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you for your kind and awesome review! This is exactly how I train each and every one of my staff members to embrace hospitality at our Holiday Inn Express - Pittsburgh, West Mifflin. Our hotel is a very popular one. It is not rare for our hotel to sell out quickly. Our dedicated housekeeping staff work very hard to...

Gaithersburg, Maryland, United States
Reviewed 12 August 2014

My family was in town for a funeral and we could not have been more pleased with the staff during our stay. David, Joanne, Ray and team were extremely accommodating and made sure we had everything we needed. Thanks so much for making a difficult situation so enjoyable!

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Thank Joanna T
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

I could not be happier that you found our service and staff to be so amazing! You witnessed and experienced hospitality and service at its best. Each of our staff members thank you for your written form of applause. We anxiously await for any future opportunities to meet your lodging needs!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
**** Please note that our Holiday Inn Express and Suites will be under renovations Beginning in February 2015. Our staff is committed to ensuring that your stay will still be enjoyable and that you will still have full access to all of our current amenities. Please contact the hotel for further details. **** The Holiday Inn Express Hotel & Suites-West Mifflin is nestled in the beautiful South Hills Area. The hotel has metropolitan furnishings and a friendly, well-trained staff. The hotel is adjacent to the Allegheny County Airport and minutes from Jefferson Regional Medical Center and UPMC McKeesport in addition to local shopping and dining. Attractions close by include Kennywood Amusement Park, Sandcastle Water Park, The Waterfront Shopping Complex, Station Square Shopping and Bessemer Court Entertainment/Dining and Century III Mall Catch a game with the Pittsburgh Steelers at Heinz Field, Pittsburgh Penguins at Mellon Arena & Pittsburgh Pirates at PNC Park all only 15 minutes from the hotel. Come, Stay Smart with us, and do not forget our free Express Start breakfast buffet with warm cinnamon rolls and our signature Smart Roast coffee. We offer the most flexible and spacious meeting facilities in the West Mifflin area. We offer a ballroom, hospitality room and boardrooms with breakout space for 10-200 people with free parking. Call our sales department today to schedule your event. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites West Mifflin

Address: 3122 Lebanon Church Road, West Mifflin, PA 15122
Region: United States > Pennsylvania > West Mifflin
Price Range: $161 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Mifflin 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel West Mifflin
Holiday Inn West Mifflin
West Mifflin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Mifflin staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites West Mifflin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best hotel in West Miffin!”
bennertom, 15 May 2016 | Read review
“Ask for a room that has already been upgraded.”
joek640, 14 Oct 2015 | Read review
“There are no good rooms, even on the top floor. They all look out over a depressed run downed area.”
cguillau, 29 Sep 2015 | Read review
“We like the suites. Very relaxing.”
JudiArnoldSims, 12 Apr 2015 | Read review
“Everyone I ever stayed in was great.”
js4343, 12 Jan 2015 | Read review
5 of 5