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Comfort Inn-Pocono Mountain

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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Baltimore, Maryland
Reviewed 2 weeks ago

This hotel has all the amenities that we value; cleanliness, strong wifi, HDMI ports, hot-tubs, pools, nice breakfast area..... but above all, a friendly staff!!! We travel all over, but we must say that Comfort Inn-White haven truly has an EXCEPTIONAL staff, namely Katie, Heather and Barbara. These fun but extremely professional women know how to give expert costumer service...

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Helpful?
Thank Chris L
Reviewed 3 weeks ago

Rather than going to a more pricey Pocono Resorts geared toward romance, we decided to go for the more affordable King Suite with heart shaped jacuzzi at the Comfort Inn! It was wonderful. They are undergoing renovations, so there was no art work on our walls, and there were some skids of boxes in the halls... but that didn't bother...

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Helpful?
Thank Shanna M
Reviewed 25 October 2016

My boyfriend and I stayed here for a few days over Labor Day weekend. The hotel itself was okay, but disappointing for the amount it cost to stay here. The amenities and the room service were pretty standard, but we saw a not-too-small spider crawl above the couch once. One of the entrances to the hotel (that also happened to...

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Helpful?
Thank Olivia M
Franklin Lakes, New Jersey
Reviewed 15 October 2016 via mobile

Conveniently located to Rte. 80 & PA Tpke.. Poconos, ski areas, state parks. Under renovation... very clean rooms. Indoor pool & hot tub. Luxurious, comfortable king bed available. Pet friendly. Superior front desk staff. Breakfast available. Excellent value.

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Helpful?
Thank Greenpondgirl
Findlay, Ohio
Reviewed 9 October 2016

My husband and I are on our honeymoon. We stopped in the Poconos for a few days before we head up to Maine for the rest of the week. We found this hotel online, and the reviews seemed decent for the price. Right when we showed up to the hotel, we legitimately thought it had closed down. It looks like...

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Helpful?
Thank mfrancis25
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review

Thank you for taking the time to write a review about your recent stay. On behalf of our team I would like to apologize to you for failing to exceed your expectations. We are currently involved in an extensive renovation, but that should not have hindered your stay with us. I will address the issues you shared with the entire...

Scranton, Pennsylvania
Reviewed 18 September 2016 via mobile

Tori's hotel was a great place to stay . Very convenient location . The staff was excellent ! Very friendly and helpful when recommending a place for dinner . It was a little dated but rooms and bed were clean . Since the hotel was fully booked it was a little crazy at breakfast but cleared out fast . Good...

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Helpful?
Thank louearl
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review

Thank you for taking the time to write a review about your recent stay. I will definitely share it with the staff. We are in the process of updating the hotel, so hopefully on your next visit we will be completely updating and refreshed. We look forward to your return visit! ~Heather

Loudoun County, Virginia
Reviewed 16 September 2016

Great location right on I80, extremely comfortable beds, very courteous and professional staff and the whole place was spotless. We had a very quiet and relaxing stay. The only problem was the breakfast bar was not tended very well and if something ran out, it was not replaced in a timely manner or in a quantity large enough to satisfy...

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Thank R P
New York, United States
Reviewed 14 September 2016

The hotel is old, but very clean. The staff is very friendly, and the breakfast was good. The only complaint I had was the walls are thin and you can hear people outside in the hall. I was woken up several times from people in the hall.

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Helpful?
Thank Jeanne M
Brooklyn, New York
Reviewed 4 September 2016 via mobile

Staff was so friendly and lovely. Barbara was such a sweetheart. Room was updated and spotless. Plenty of towels. Beds and pillows were super comfy. Refrigerator and microwave in the room. Breakfast was plentiful and very yummy. Great coffee!

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Helpful?
Thank Lorraine67Purple
Red Bank, New Jersey
Reviewed 3 September 2016 via mobile

Room was comfortable and clean, that being said the pool area was old and in need of maintenance, the walls were very thin and the AC in the room was not very powerful. The breakfast had a great variety, fresh fruit, yogurt, waffles, eggs, cereal, donuts, bagels, home fries and good coffee

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Helpful?
Thank Danielle N
Heatherwaltz, Front Office Manager at Comfort Inn-Pocono Mountain, responded to this review

Thank you for your review, we appreciate your feedback!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn-Pocono Mountain

Address: Route 940 at 1-80 and I-476, White Haven, PA 18661
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > White Haven
Price Range: $97 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn-Pocono Mountain 2.5*
Number of rooms: 100
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Also Known As:
Comfort Inn-Pocono Mountain Hotel White Haven
Comfort Inn White Haven
White Haven Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn-Pocono Mountain staff and other travellers.
4 questions
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Pennsylvania
over a year ago
State College, Pennsylvania
East Windsor, New Jersey
9 months ago

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Questions? Get answers from Comfort Inn-Pocono Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent wifi and the tv's have hdmi ports and usb ports for charging multiple mobile devices.”
 of 5 bubbles Q8476OWchrisl, 24 Nov 2016 | Read review
“The hotel is built into a hill.... so the ground floor is actually the 4th floor. Floors 1 - 3 are underground.”
  • King Suite: The open door leads into the Jacuzzi room!
  • King Suite
  • King Suite: Very relaxing jacuzzi in the room adjoining the bedroom.
 of 5 bubbles 333shannam, 14 Nov 2016 | Read review
“Accessible room is very spacious.”
 of 5 bubbles 433jeannem, 14 Sep 2016 | Read review
“The address did not work on our GPS. We were four miles away when it said, "You have arrived".”
 of 5 bubbles karendQ3003UH, 18 Aug 2016 | Read review
“Don't come here”
 of 5 bubbles meghano796, 5 Aug 2016 | Read review
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