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    Mountain Laurel Resort & Spa

    81 Treetops Drive, White Haven, PA 18661
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$89
          US$89
          US$89
          Traveller (124)
          Room & Suite (24)
          Pool & Beach (13)
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          Overview
          • Excellent12%
          • Very good23%
          • Average26%
          • Poor15%
          • Terrible24%
          6 days ago
          “Has Great Potential But Here's What This Hotel Needs”
          1 week ago
          “First time visit”
          Wifi
          Free Parking
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Bar/Lounge
          Fitness centre
          Kitchenette
          Spa
          Wheelchair Access
          Meeting Rooms
          Tennis Court
          Self-Serve Laundry
          2.0 Star Hotel
          All hotel details
          Offers from Mountain Laurel Resort & Spa
          Special Price: 25% off room rate
          Hotel packages
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          Split Rock Resort & Golf Club
          1,656 reviews
          #2 of 3 hotels in Lake Harmony
           
          Comfort Inn-Pocono Mountain
          171 reviews
          #2 of 6 hotels in White Haven
           
          Pocono Manor Resort & Spa
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          The Woodlands Inn
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (450)
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          There are newer reviews for Mountain Laurel Resort & Spa See the most recent reviews

          111 - 115 of 450 reviews

          Reviewed 2 September 2016

          The problem I had was the no WIFI because I needed to plan trips in the area with my GPS and I couldn't do so offline ...plus they made it seem like all the rooms had a nice view of mountains mine was ground floor...More

          Review collected in partnership with this hotel
          Thank D5354BYnatalieb
          Response from Split_Rock_Manager, Manager at Mountain Laurel Resort & SpaResponded 6 September 2016

          We updated our website on our booking page to help make it more known that Wi-Fi is only available in our lobby. The best view of the mountains is by far on our outside deck above our pool.

          Reviewed 1 September 2016

          Everything was okay, WiFi would be great if it were in the rooms and not just the lobby, resort needs to be updated, other than that the staff was friendly. Relaxing environment if you're looking for more outgoing you might want to book at SplitRock!More

          Review collected in partnership with this hotel
          Thank juanettad2016
          Response from Split_Rock_Manager, Manager at Mountain Laurel Resort & SpaResponded 6 September 2016

          We are glad you had a relaxing stay with us. We have recently updated our website to make it more known that Wi-Fi is only available in our lobby. We have upgraded many beds and couches in our rooms within the last few months, and...More

          Reviewed 31 August 2016

          The hotel was very clean but needed some updating. They actually handed us a real key for our room! We tried to open our door and the handle kept turning without opening the door. The desk in the room was broken. When we put something...More

          Thank Sue S
          Response from Split_Rock_Manager, Manager at Mountain Laurel Resort & SpaResponded 1 September 2016

          Sue, we're glad your room was very clean. We apologize for the issues with the desk and door. We are working to upgrade our resort. We recently upgraded some of the furniture in some of our rooms, including mattresses and couches.

          Reviewed 29 August 2016

          The resort has a nice foundation, convenient location, lot of space and a nice relationship with Split Rock Resort. Some minor investments, such as updating the guest room towels to make them a little larger than a hand towel, upgrade the tv and, most importantly,...More

          Review collected in partnership with this hotel
          Thank F8837TJlauras
          Response from Split_Rock_Manager, Manager at Mountain Laurel Resort & SpaResponded 1 September 2016

          We're pleased you had a good experience with our resort and staff. We appreciate your suggestions as we work to improve and upgrade our resort.

          Reviewed 29 August 2016

          These staff especially when you are at the front desk must be polite, patient and professional. They need to get trained. Very rude. While I was checking in, this lady was on the phone yelling at looks and sounds like a guest on the other...More

          Review collected in partnership with this hotel
          Thank Marie R
          Response from Split_Rock_Manager, Manager at Mountain Laurel Resort & SpaResponded 1 September 2016

          Marie, we apologize for the interactions you encountered with our staff. As we continue working to improve our resort, our staff will partake in customer service training in the future.

          Split Rock Resort & Golf Club
          1,656 reviews
          #2 of 3 hotels in Lake Harmony
           
          Comfort Inn-Pocono Mountain
          171 reviews
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          Pocono Manor Resort & Spa
          1,412 reviews
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          The Woodlands Inn
          880 reviews
          #8 of 20 hotels in Wilkes-Barre
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Free Parking
          • Pool
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Meeting Rooms
          • Banquet Room
          • Self-Serve Laundry
          • Things to do
          • Restaurant
          • Pool
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Tennis Court
          Details
          • Price range
          • US$105 - US$224 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 175
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Cancelon, TripOnline SA, Priceline and Hotel.de so you can book your Mountain Laurel Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Pennsylvania >
          • Pocono Mountains Region >
          • Luzerne County >
          • White Haven
          • Also Known As
          • Mountain Laurel Resort And Spa ,
          • Mountain Laurel Hotel White Haven ,
          • Mountain Laurel White Haven ,
          • Mountain Laurel Resort Spa
          Add Photo Photos
          Traveller (124)
          Room & Suite (24)
          Pool & Beach (13)
          Dining (10)
          Hotel & Grounds (91)
          Bathroom (10)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Jenny L
          I have reservation that include water park access. Where should I checkin first if I want to access water park on first day.
          25 December 2016|
          Answer Show all 2 answers
          Response from Split_Rock_Manager | Property representative |
          Hi Jenny, you should check in at Mountain Laurel Resort, and they will give you the waterpark passes at check in. The waterpark is only about a ten minute drive from the resort.
          0
          Votes
          Lela B
          I have a week up there shortly at my timeshare my room I hope does not look out at the parking lot. Please can I have a decent timeshare available. I will be using my amenities there and Split Rock for the holiday.
          14 November 2016|
          Answer Show all 2 answers
          Response from Split_Rock_Manager | Property representative |
          Lela, you can contact our timeshare office at 570.722.9111 ext 625 to gather more information regarding the room location of your current reservation.
          0
          Votes
          secertname
          is your resort updated from the pictures I saw your resort look dirty and the rooms are dirty we are coming next month
          17 October 2015|
          Answer Show all 2 answers
          Response from Tammy C | Reviewed this property |
          If you can stay in a hotel or at Split Rock then do that, you will be disappointed if you stay at Mountain Laurel. It is run down and all the event/activities are at Split Rock! Mountain Laurel needs too much work and needs... More
          0
          Votes
          Room Tips
          "Don't. Go somewhere else."
          Read review
          "all rooms have been the same for me but choose a balcony looking out the back"
          Read review
          "Everything is accessible."
          Read review
          "big place all connected to the lobby and all the floors"
          Read review
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