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The Woodlands Inn

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862 Reviews from our TripAdvisor Community

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Showing 859: English reviews
New York City, New York
Reviewed 25 September 2014

This was an ideal hotel for my business travel because it has a few restaurant choices and even has a bus to the casinos. The room was comfortable and I had a small balcony. I loved the outdoor restaurant, but I tried all of them and was pleasantly surprised. If you are a business traveler, I would recommend you request...

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Helpful?
Thank Luvs2TravelAnywhere
RossKornfeld, Owner at The Woodlands Inn, responded to this review

Dear Traveler: Thank you for sharing your experience. We can accommodate both the business and leisure customer with all the amenities we provide. Complimentary wireless internet, free breakfast, meeting and conference rooms, and for the leisure traveler spa services, restaurants, nightclubs, live entertainment plus pools and Jacuzzis. Something for everyone to enjoy. We hope to see you soon. Thank you,...

Edison, New Jersey
Reviewed 23 September 2014

The setting sun, wine-and-cheese, live music in the background, and a crackling creak flowing right in front of us- such is vacation heaven!! We booked the stream-side room with a private sit-out area. The Sky Vu Bar was situated at the perfect distance from our room- not too near for the live-music to become a nuisance, not too far, for...

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Helpful?
1Thank Garima B
RossKornfeld, Owner at The Woodlands Inn, responded to this review

Dear Garima B: Thank you for sharing your experience regarding your recent stay with us. You would enjoy the same view in winter when the creek is snow covered and iced over. Very peaceful and enjoyable. We hope to see you again soon. Thank you, Ross Kornfeld

Allentown, Pennsylvania
Reviewed 18 September 2014

I hate to rate this hotel so low, I had an issue with my bill and it hasn't been resolved. Everything else was wonderful, great night club and restaurants. Room was clean and fresh! My ONLY dispute is the confusion with a bill. This was handle in an unprofessional manner, I get better service from Wal-Mart if I ever have...

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Helpful?
6Thank Sophia K
RossKornfeld, Owner at The Woodlands Inn, responded to this review

Dear Sophia K: Thank you for your review. I'm just wondering if your billing issue was ever resolved, my apologies if it has not. Again, thank you for bringing it to our attention. Thank you, Ross Kornfeld

East Texas
Reviewed 17 September 2014

I had made a reservation by phone, for a pet friendly room. Upon further research, I found that the "pet rooms" are near the club and therefore are noisy, causing pets to bark and resulting in a lack of sleep for travelers. I emailed reservations and asked about the rooms. I asked if it was possible to have a quiet...

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Helpful?
4Thank bossyEastTexas
RossKornfeld, Owner at The Woodlands Inn, responded to this review

Dear BossyeastTexas: Thank you for your review. We appreciate the feedback, both good and bad. This guest had a very simple question. "Can I have a pet friendly room with a view that is quiet?" Our pet friendly rooms are in one section of our hotel that unfortunately is not the quietest. All I did was inform the guest that...

Reviewed 16 September 2014

We stayed here for a weekend to visit my daughter at college. I didn't realize there are tower and regular rooms. Our room was in the tower on the 7th floor and we were disappointed. The room seemed "tired" and needed updating. You could see stains in the ceiling where there must have been water damage and the blinds didn't...

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Helpful?
Thank travelingal
RossKornfeld, Owner at The Woodlands Inn, responded to this review

Dear Guest, Thank you for sharing your experience. I'm sorry the room was disappointing for you, on the other hand glad to hear about the positive experience throughout the rest of our hotel and the interactions with our wonderful staff. We hope to see you again soon and hopefully provide you with a better stay. Thank you, Ross Kornfeld

Washington
Reviewed 15 September 2014

We came in to Wilkes Barre from Pittsburgh for the Willie Nelson concert at the Kirby Center for the Performing Arts, 9/11/2014. We decided to make it a two day getaway and booked the Presidential Suite at the Woodlands. Having never been there before we didn't know what to expect, but we found out quickly that we had made the...

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Helpful?
Thank Kathleen R
RossKornfeld, Owner at The Woodlands Inn, responded to this review

Dear Kathleen R: Thank you for taking the time in sharing with us your experience at our hotel, and, with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed...

Belleville, Canada
Reviewed 13 September 2014

Booked our room through the hotel web-site, which usually has bargains. We've stayed at this hotel twice before. Each time we received a coupon for $ off at the restaurant, $ off on drinks at the bar and breakfast coupons. There was a coupon in a Hotels.com magazine and a different deal on the hotel's web-site, so make sure you...

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Helpful?
Thank Shannonvillegreen
RossKornfeld, Owner at The Woodlands Inn, responded to this review

Dear shannonvillegreen: Thank you for sharing your experience regarding your recent stay. We are so glad you enjoyed yourselves. Our staff prides itself on superior customer service and going above and beyond. Your comments will be shared with Elizabeth and the rest of our staff. Have a great day and we hope to see you again in the near future....

Pennsylvania
Reviewed 12 September 2014

Stayed on 8/29 as an overnight on our way to Canada. Made the reservation using points so wasn't aware of the $60.00 non-refundable pet fee until I called to confirm it was a pet friendly room. I'm sure it's in the fine print somewhere & didn't want to fool with trying to cancel & get the points reinstated so just...

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Helpful?
1Thank BeachLovers9
RossKornfeld, Owner at The Woodlands Inn, responded to this review

Dear Beachlovers9: Thank you for sharing your experience. I think that most dogs respond the same way when in an environment other than their own homes. When dogs are left in our rooms alone all they do is bark until there owners return. Thank you again for your comments. Ross Kornfeld

Harrisburg, Pennsylvania
Reviewed 3 September 2014

All inclusive site, good food, indoor and outdoor pool, great Jacuzzi. Entertainment at the outdoor bar and club. Staff was very friendly and the grounds were kept. Loved our 2nd floor with a balcony facing woods.

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Helpful?
Thank Nancy J
RossKornfeld, Owner at The Woodlands Inn, responded to this review

Dear Nancy J: Thanks for sharing your experience. The staff and management want to express our gratitude for choosing us on your recent visit to the Wilkes-Barre area. We know there are a number of properties with which to choose. We look forward to your next visit. Have a great day. Thank you, Ross Kornfeld

New York City, New York
Reviewed 2 September 2014

This hotel really caters to the baby boomers as the Manager(?) specifically announced on stage (there was a band playing various classics). He stated that he prefers these types of guests and continued to say "F*&% the kids!" but then immediately apologized for cursing. We were really shocked, confused and instantly felt out of place. Some other points are noted...

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Helpful?
1Thank Iko O
RossKornfeld, Owner at The Woodlands Inn, responded to this review

Dear Iko O: Thank you for taking the time to share your experience regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the behavior of one of our managers, not the way we normally do business. Your satisfaction is important to us and we will be using the feedback you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Nestled in the foothills of the Pocono Mountains with a peaceful stream winding through, The Woodlands Inn is the premiere destination in Northeastern Pennsylvania for your next vacation, event, or business function. Step through our doors and take in a deep breath of fresh air, thanks to our smoke-free policy. Look around and you'll find beautiful ballrooms for your celebrations and special events, meeting rooms for any sized corporate function, and Alexander's in the Woods, a full service day spa. Featuring 2 restaurants, 3 bars, and Evolution Nightclub, you'll find no shortage of entertainment options as well. Plus, as the closest full-service, off-site hotel to Mohegan Sun at Pocono Downs Casino, we offer a complimentary shuttle for all our guests. With countless rooms and packages to choose from, you're sure to find exactly what you're looking for at The Woodlands Inn. We are a member of Ascend Hotel Collection by Choice Hotels International. The Woodlands is proud to combine our impeccable array of services and amenities with the benefits of the Choice Privileges rewards program, resulting in a truly memorable experience every time. We make every effort to ensure the complete satisfaction and enjoyment of all our guests, and as a dog-friendly hotel, that includes your best furry friends as well! ... more   less 

Additional Information about The Woodlands Inn

Address: 1073 Highway 315, Wilkes-Barre, PA 18702-6926
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $181 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Woodlands Inn 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Choice Hotels, Hotels.com, Booking.com and Jetsetter so you can book your The Woodlands Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Woodlands Inn ~ Ascend Collection By Choice Hotel Wilkes-Barre
Woodlands Hotel Wilkes Barre
Woodlands Resort Wilkes Barre
Woodlands Inn Wilkes Barre
Woodlands Inn Resort Wilkes Barre
Hotel Style:
#5 Business Hotel in Wilkes-Barre
#6 Romantic Hotel in Wilkes-Barre
#6 Family Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from The Woodlands Inn staff and other travellers.
23 questions
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Questions? Get answers from The Woodlands Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay in the tower rooms, they are small and do not have a nice view. Also elevator is close to all of those rooms.”
 of 5 bubbles normag16, 12 Mar 2017 | Read review
“I don't think you can get a bad room.”
 of 5 bubbles KathyH301, 4 Mar 2017 | Read review
“If you need peace and quite ask for a room away from the club/restaurant areas and away from the pet friendly rooms.”
 of 5 bubbles dcmarcus, 22 Feb 2017 | Read review
“Do not get a room in the main aisle (very noisy). The tower corner rooms off of Rt 315 are very noisy from traffic.”
 of 5 bubbles Grossmrray, 20 Feb 2017 | Read review
“** Ask for streamside or courtyard view with balcony for the best view. While it is located on the side of a highway, you don't ever see the highway again - you feel like you are nestled in the woods.”
 of 5 bubbles , 12 Feb 2017 | Read review
5 of 5