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Fairfield Inn & Suites Wilkes-Barre Scranton

415 reviews
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Traveller (37)
Room & Suite (36)
Dining (7)
Overview
  • Excellent56%
  • Very good30%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“tgi fridays”(27 reviews)
“waffles”(29 reviews)
“free breakfast”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Wilkes-Barre Scranton
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (415)Write a Review
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Show reviews that mention
All reviewstgi fridayswafflesfree breakfastparking lotroom was cleanbreakfast stafffront desk staffthe breakfast areamorning breakfastking suitethe mohegan sun casinofree shuttleshuttle servicecomfortable staystaff was friendlynight's sleepa great place to stay
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1 - 5 of 411 reviews
Reviewed 2 weeks ago via mobile

This was once our go-to hotel when traveling through PA. We stopped this time and were disappointed to find that all the things we loved about the place were deteriorating. This used to be a very clean, nicely maintained hotel. Now it’s seen better days....More

Thank daynasu
Response from Amanda E, General Manager at Fairfield Inn & Suites Wilkes-Barre ScrantonResponded 2 weeks ago

Dear daynasu, Thank you for the feedback, please know we are using your comments as a teachable moment with our team.

Reviewed 3 weeks ago via mobile

No issues from start to finish. Check in was polite, friendly, and quick. Room was big and clean. Breakfast was hot and tasty with plenty of seating area around to keep it from getting crowded. The lady working down there was very kind and welcoming...More

Thank Hatzlacha
Response from Amanda E, General Manager at Fairfield Inn & Suites Wilkes-Barre ScrantonResponded 2 weeks ago

Dear Hatzlacha, Thank you for the kind feedback, we look forward to welcoming you back!

Reviewed 13 December 2017

Was upgraded to mini suite - staff couldn’t have been more helpful- arranging shuttle to airport early Sunday and free breakfast featured server constantly checking if everything was ok. Room clean and large

Thank Jmoskow01
Response from Amanda E, General Manager at Fairfield Inn & Suites Wilkes-Barre ScrantonResponded 2 weeks ago

Dear Jmoskow01, Thank you for the kind feedback, we are happy you enjoyed the upgrade!

Reviewed 2 December 2017

My son and I recently stayed here on our way to New England. The staff was friendly and courteous; the rooms were spacious and clean; and the breakfast buffet was fantastic. I will definitely stay at a Fairfield Inn & Suites again.

Thank ann2300
Response from Amanda E, General Manager at Fairfield Inn & Suites Wilkes-Barre ScrantonResponded 5 December 2017

Dear ann2300, Thank you for your feedback, we are happy we are happy you enjoyed your stay and that you have become a Farifield Inn fan!

Reviewed 26 November 2017 via mobile

Clean, updated large rooms. There’s still a bathtub and not a modern walk in shower. Still, great place. Breakfast is average, but the attendant is the best we’ve encountered anywhere. She walked around asking people if they needed help, Helped a boy make a waffle,...More

Thank Gene M
Response from Amanda E, General Manager at Fairfield Inn & Suites Wilkes-Barre ScrantonResponded 27 November 2017

Dear Gene M, Thank you for your feedback, we are happy you enjoyed your stay and our breakfast! We hope to welcome you back!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$106 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Wilkes-Barre
#4 Romantic Hotel in Wilkes-Barre
#4 Family Hotel in Wilkes-Barre
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$106 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Wilkes-Barre
#4 Romantic Hotel in Wilkes-Barre
#4 Family Hotel in Wilkes-Barre
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (37)
Room & Suite (36)
Dining (7)
Pool & Beach (3)
Hotel & Grounds (33)
Bathroom (6)
Business Centre & Event Rooms (3)
Questions & Answers
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esanta3
28 October 2017|
AnswerShow all 4 answers
Response from ChefCass | Reviewed this property |
Yes. Very warm, which I like.
1
Vote
Stephanie L
9 September 2014|
AnswerShow all 7 answers
Response from Amlop | Property representative |
Hello! I apologize for the delayed response. We would be happy to accommodate your request. Thank you,
0
Votes
Room Tips
"Get a high floor overlooking the mountains, or stay at the local Courtyard."
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"Look for this hotel in the hotel coupons discount books you get at state welcome centers."
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"we heard highway noise in an even numbered room"
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"They have nicely laid out handicapped rooms, with a shower chair!"
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