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Hilton Garden Inn Wilkes Barre

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Hilton Garden Inn Wilkes Barre
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622 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Wilkes Barre
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Showing 622: English reviews
Reviewed 31 May 2016

When traveling into town to visit family, we usually arrive late (normally after 10:00 PM) and don't want to crash in on them at that time of night. So, we book a room at the Hilton Garden Inn and stay the night. We enjoy shopping at the guest pantry located next the to check-in desk for a bottle of wine,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gina P
Cincinnati, Ohio
Reviewed 25 May 2016

This was a great hotel. This was my second stay here. Very clean and well maintained. The staff are very friendly and helpful. The location is also perfect with food within walking distance along with shopping.

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Thank joshsS7684ZO
Harrisburg, United States
Reviewed 23 May 2016

Everything about this hotel was above average except for the highly perfumed elevators. So strongly scented they caused headaches. Otherwise couldn't expect better. Staff very helpful with directions and offers of shuttle transportation.

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Thank Jerry H
Westwood, New Jersey
Reviewed 19 May 2016

The pictures of this location don't do them justice..The hotel has a little modern feel in the lobby with plenty of seating either in around the fireplace, business center or restaurant area. The staff was very attentive as we were a big party. Shout out to kitchen chef who prepared awesome boxed lunches for us. ***We did have an incident...

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Thank JunieBee
Fairless Hills, United States
Reviewed 18 May 2016

This hotel is bar none the best cost customer service I have ever encountered. Its a nice property, very clean and there is food and a bar on site. Every single staff member that I encountered went above and beyond to make me feel welcome and to offer assistance.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Leanne P
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Leanne P, Thanks for the Trip Advisor review. Our team was very excited to hear your comments about the "best customer service, cleanliness and bar atmosphere" offerings. Our staff takes great pride in exceeding every guests expectations once they enter our lobby. Take care!

Whitehall, Pennsylvania
Reviewed 16 May 2016

We enjoyed our stay and the location was centrally located to restaurants stores and our tournament location in Scranton. We also were very close to the casino where we enjoyed the Kentucky derby annual function.

Review collected in partnership with Hilton Garden Inn
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Thank robinbM5688IS
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello robinbM5688IS, Thanks for the recent Trip Advisor review. We are excited to know you chose us for your recent stay and hope you "bowled them over". Many guest like that we have complimentary transportation to the Mohegan Sun Pocono Casino. Safe Travels!

Point Pleasant, New Jersey
Reviewed 12 May 2016

I stayed at this hotel about once a month for 2 1/2 years. Everyone from the front desk staff to the restaurants stuff to management does a great job. This was always my go to hotel. It tends to book up fast so book early.

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Thank tnc13
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello tnc13, Thank you for the recent review. We always love seeing our valued guests return for a stay. We appreciate your business and that you choose Hilton Garden Inn - Wilkes Barre as your home away from home. We look forward to welcoming you back soon.

Florida
Reviewed 11 May 2016

If you need a place to stay at Wilkes-Barre, PA, stay at the Hilton Garden Inn. The staff is friendly, clean room, Great price, the food for breakfast is the best for your money and the cook is excellent. I recommended this for business, just because etc.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sylvia C
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Sylvia C, Thanks for feedback! Our staff was very excited to hear your feedback. Many guests love our fresh cooked to order breakfast. We look forward to seeing you again soon.

Tampa, Florida
Reviewed 10 May 2016

Second time here and always a pleasure everyone is so nice great breakfast great to see Michelle again tayon was so sweet and staff always so nice met also live the fact how convenient the stores restaurants are close to hotel

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sylvia C
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi Sylvia C, Thanks for the Trip Advisor. Michelle and Tayon are just two of the many co-workers whose goal is to always exceed our valued guests expectations. Thanks again!

Saratoga, NY
Reviewed 7 May 2016 via mobile

Had a great stay for one night. Everyone very friendly and hotel in nice shape. Took the shuttle to casino which was a nice perk. The van had some mechanical issues on way back but driver was very professional and got us back. Breakfast was good.

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Helpful?
Thank plat123
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi plat123, Thanks for the Trip advisor review. Our sincere apologies about the van issues. I can assure all our guests we have since corrected the issue. Our guests and co-workers safety is very important to us. Thanks again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Wilkes Barre hotel. Enjoy the convenient location off Pennsylvania I-81 at Exit 168 in the Township Marketplace, next to the Mohegan Sun Arena at Casey Plaza, and minutes from Mohegan Mohegan Sun Pocono Downs. This inviting Wilkes Barre hotel boasts an ideal location in the Pennsylvania Pocono Mountains close to industrial parks, skiing, golf, racing and white water rafting. From our oh-so-comfortable Serta Perfect Sleeper beds, to fresh cooked-to-order breakfast, and complimentary high-speed WiFi, our Hilton Garden Inn hotel in Wilkes Barre has everything you need for a successful stay. Savor American favorites at the Garden Grill Restaurant & Lounge or grab a quick takeaway snack from the 24-hour Pavilion Pantry(R). Choose from an array of refrigerated and microwaveable items to prepare with your convenient, in-room microwave. Enjoy all the comforts of home including a refrigerator, microwave, Keurig coffeemaker, dual-line phones with voicemail and data ports, and complimentary cable channels Host a meeting or event, for up to 80 people, in our flexible meeting space and stay connected in the complimentary business center at our Wilkes Barre hotel. Unwind after a long day with a swim in our heated indoor pool and spa, or work out in the fitness center. See the best of what the Poconos and Montage Mountain have to offer by staying with us during your trip to Wilkes Barre, PA. ... more   less 

Additional Information about Hilton Garden Inn Wilkes Barre

Address: 242 Highland Park Blvd, Wilkes-Barre, PA 18702-6768
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $134 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wilkes Barre 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
Hilton Wilkes-Barre
Wilkes Barre Hilton Garden Inn
Hotel Style:
#1 Green Hotel in Wilkes-Barre
#5 Romantic Hotel in Wilkes-Barre
#5 Family Hotel in Wilkes-Barre
#6 Business Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Wilkes Barre staff and other travellers.
5 questions
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st. clair
over a year ago
York, Pennsylvania
Allendale
over a year ago

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Questions? Get answers from Hilton Garden Inn Wilkes Barre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the ground floor but this motel was unable to fill our request.”
 of 5 bubbles tourtime2015, 13 Oct 2016 | Read review
“im looking for that tip.”
 of 5 bubbles lmc5765, 28 Aug 2016 | Read review
“Any room is fine, as it's off the hwy and quiet.”
 of 5 bubbles stamps, 20 Aug 2016 | Read review
“The hotel is located in the parking lot of a shopping center so the view from the rooms is not a reason to stay there.”
 of 5 bubbles GDZPA, 13 Aug 2016 | Read review
“Always prefer higher floors if a handicap room is available ask, its huge”
 of 5 bubbles JunieBee, 19 May 2016 | Read review
5 of 5