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Best Western PLUS Genetti Hotel & Conference Center

CancelonUS$87*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$126*
US$87*
Great Deal
US$93*
US$93*
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Best Western PLUS Genetti Hotel & Conference Center
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664 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western PLUS Genetti Hotel & Conference Center
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Showing 658: English reviews
Reviewed 31 August 2016

If you are. attending a concert at FW hall, then this is the place to stay. One block away, Hotel was clean, employees courteous. Room was clean and neat on arrival. Ice on odd floors. Would definitely stay here again.

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Helpful?
Thank walkerdude1
GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review our property and for supporting the Kirby Center. We are so glad you enjoyed your stay and hope you will come back and see us again soon. Sincerely, Gus Genetti

New York City, New York
Reviewed 31 August 2016

The hotel is near wilkes university and kings college as well as about 20 minutes to u scranton ..What a nice hotel with a great breakfast ..The front desk was so nice CHRIS and simone were so friendly ..The breakfast was great ..would come back again

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Helpful?
Thank broadchannel8
GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review our property and for all of your compliments, especially to Chris and Simone at the desk. They are appreciated and I will be passing them along. We hope the college visits went well and that you will be back to see us again. Best regards, Gus Genetti

Philadelphia, Pennsylvania
Reviewed 30 August 2016

I am unsure why this place has many good reviews. This place did not live up to the expectations set up by the reviewers. 1. We booked ahead using a “hotel reservation website”, yet when we arrived there was a big hassle getting checked in because they did not bill the room correctly 2.Maid service did not make our beds...

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Helpful?
2Thank tativn
GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center, responded to this review

Dear Mr. Nanda, This is Gus Genetti, owner of the BW PLUS Genetti Hotel in Wilkes-Barre.. You pose an interesting question, "I am unsure why this place has many good reviews." Well, we do admit we have 495 very positive reviews from happy guests. So why would your experience have been so negative compared to so many positive ones?. While...

Mt. Wolf, United States
Reviewed 28 August 2016

We first chose Genetti's Best Western when my daughter wanted to visit Wilkes University so we could better understand what it would be like for her to live there. The hotel is only a block and a half walk to the edge of the University. We enjoyed the mixture of people we met there. It is always nice to see...

Review collected in partnership with Best Western
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Helpful?
Thank John Z
GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center, responded to this review

Dear John, Thank you again for all of your wonderful compliments and for staying with us. We are so happy to host our Wilkes University "family" and look forward to seeing you again soon. Best regards, Gus Genetti

Reviewed 28 August 2016 via mobile

Stayed over night to take our daughter back to Kings College. We stay once a month to visit our daughter and we have never one thing to complain about. We can only rave about the cleanliness of the rooms, the friendly staff, and the wonderful complimentary breakfast buffet! We wont stay anywhere else! Thank you again!

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Helpful?
Thank Kelly W
GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center, responded to this review

Dear Kelly, Thank you again for all of your wonderful compliments and for staying with us so often. We are so glad you enjoy your visits and are looking forward to seeing you again soon. Best regards, Gus Genetti

Milan, Tennessee
Reviewed 26 August 2016

Our bus of 47 got here expecting the usual Best Western hotel, nice, but nothing too fancy. The rooms were great,The breakfast was "out of this world". The chef even came out to meet us. We can hardly wait to return in a couple of weeks with 51 more friends. Highly recommend!!

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Helpful?
Thank Wendell N
GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center, responded to this review

Dear Wendell, Thank you for taking the time to write such a great review. We are so glad to hear you enjoyed your stay, especially the breakfast, and look forward to seeing you again in a couple weeks! Best regards, Gus Genetti

Reston, Virginia
Reviewed 26 August 2016

I always enjoy this hotel. The staff are friendly, the rooms are nice, and the breakfast is great. It's a nice place to stay in this region, even if ti takes a few minutes to get there from I-81. It's worth roaming around Wilkes-Barre a bit, too. The downtown area is a nice surprise.

Review collected in partnership with Best Western
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Helpful?
Thank geraldh575
GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center, responded to this review

Dear Gerald, Thank you for taking the time to review our property again. We are so glad you take the extra couple minutes to come stay with us and enjoy your stay while you're here. We appreciate all of your compliments and hope you will come back and see us again soon. Best regards, Gus Genetti

Reviewed 24 August 2016 via mobile

This hotel is amazing. Excellent service- a home away from home. Clean, well appointed rooms, little 'extras' and a friendly staff. Highly recommended. They have nice touches, like a rubber ducky by the bathtub. Food was very good. Close to the center of Wilkes Barre and shopping.

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Helpful?
Thank Holly P
GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center, responded to this review

Dear Holly, Thank you for taking the time to write such a wonderful review. We certainly appreciate all of your compliments and hope you will come back and see us again soon. Sincerely, Gus Genetti

Derwood, Maryland
Reviewed 23 August 2016 via mobile

From Hersheypark transiting to Kalahari resorts, we decided to stay in Wilkes-Barre because of a deal I got from Priceline and with 2 small kids. This hotel is dated, but still clean and decent. The hallway's narrow and carpet is dark and wornout. The hotel ambiance is definitely not modern, but there are some remains of elegance specially in the...

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Helpful?
Thank densanch
GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review our property and for staying with us. We are glad to hear you enjoyed the breakfast and appreciate your compliments. Our property has been recently renovated, but we have chosen a more traditional decor as opposed to the modern look of many properties today. We are glad you saw the...

Macedon, New York
Reviewed 22 August 2016 via mobile

Decided to begin the vacation a day earlier and booked this hotel as an almost midpoint from upstate NY to DE. Got a very nice price on the room last minute thanks to Priceline but it was the deal where they pick the hotel and you find out after you commit. A little nerve wracking I suppose but it worked...

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Helpful?
Thank wrossi
GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review our property and for your compliments, especially on the breakfast. I'm not sure what would have been going on the evening you were here that it was so much noise, but usually downtown is very quiet at night, some say too quiet. Either way, we are glad you enjoyed your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms feature flat screen TV's, free wireless high-speed internet access and spa-like pillow top mattresses. With banquet ball rooms accommodating up to 2000 people, this is the perfect place to celebrate. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. ... more   less 

Additional Information about Best Western PLUS Genetti Hotel & Conference Center

Address: 77 East Market Street, Wilkes-Barre, PA 18701-3116
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $124 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western PLUS Genetti Hotel & Conference Center 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Best Western, Hotwire, Ctrip TA, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, HotelsClick and HotelQuickly so you can book your Best Western PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Genetti Hotel Wilkes-Barre
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Hotel Style:
#2 Romantic Hotel in Wilkes-Barre
#2 Family Hotel in Wilkes-Barre
#2 Business Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Best Western PLUS Genetti Hotel & Conference Center staff and other travellers.
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Questions? Get answers from Best Western PLUS Genetti Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Friendly staff comfy bed and pillows”
Oiler514, 26 May 2017 | Read review
“Ours looked on the street; it was small, but just fine.”
lschoenfeld, 3 May 2017 | Read review
“Get connected room if you have two rooms booked”
camssmt, 20 Feb 2017 | Read review
“3rd floor close to the main street, but still very quiet at night.”
sunsetd, 26 Jan 2017 | Read review
“We stayed on 7th floor and very quiet.”
lindamcgrath, 18 Jan 2017 | Read review
5 of 5
Cancelon
US$87* /night
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Expedia.comUS$93
Orbitz.comUS$93
ElvolineUS$126
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Prices are for 1 room, 2 adults
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