We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-08-06 2017-08-07
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western PLUS Genetti Hotel & Conference Center

    77 East Market Street, Wilkes-Barre, PA 18701-3116
    Hotel website
    Save
    Best prices for your stay
    2017-08-06 2017-08-07
    US$98
    US$98
    US$98
    Traveller (51)
    Room & Suite (11)
    Dining (10)
    The Woodlands Resort, An Ascend Collection Hotel
    896 reviews
    #9 of 20 hotels in Wilkes-Barre
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,185 reviews
    #5 of 20 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    722 reviews
    #1 of 20 hotels in Wilkes-Barre
     
    Holiday Inn Wilkes Barre East Mountain
    555 reviews
    #4 of 20 hotels in Wilkes-Barre
     
    Overview
    • Excellent65%
    • Very good25%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “oysters” (56 reviews)
    “kirby center” (53 reviews)
    “public square” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western PLUS Genetti Hotel & Conference Center
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    The Woodlands Resort, An Ascend Collection Hotel
    896 reviews
    #9 of 20 hotels in Wilkes-Barre
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,185 reviews
    #5 of 20 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    722 reviews
    #1 of 20 hotels in Wilkes-Barre
     
    Holiday Inn Wilkes Barre East Mountain
    555 reviews
    #4 of 20 hotels in Wilkes-Barre
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$98.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Wilkes-Barre hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "001fbc20a6ee4db9a4f3f442e647634d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":74300,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[106776678],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":98,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"001fbc20a6ee4db9a4f3f442e647634d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":98,"lowestMetaPrice":98,"additionalPartner":false,"highestMetaPriceDisplay":98,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":98,"lowestMetaPrice":98,"highestMetaPriceDisplay":98,"hotelName":"Best Western PLUS Genetti Hotel & Conference Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAwMWZiYzIwYTZlZTRkYjlhNGYzZjQ0MmU2NDc2MzRkIiwiQUlLIjoiNjI2MTBkNGY0NmRhNGUwOGExNzFjNzVkMWNmMTM4MWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$98", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68929146":"CancelonIB","53892754":"TravelocityEWS","78358366":"PricelineIB","79812903":"AgodaIB","34358037":"Hotwire","47549052":"BestWestern","109211595":"HotelsCom2IB","106776678":"BookingCom","32601242":"Expedia","78847583":"OrbitzEWS","79400005":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (706)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Best Western PLUS Genetti Hotel & Conference Center
    See the most recent reviews

    111 - 115 of 699 reviews

    Reviewed 10 November 2016

    Everything about the Genetti was excellent - the room and various facilities, all of the staff, and the palpable sense that everyone took pride in their work and wanted (successfully) to make the guests comfortable and well served.More

    Review collected in partnership with Best Western
    Thank Larry405074
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 14 November 2016

    Dear Larry, Thank you for your wonderful compliments, especially to the staff. They are certainly appreciated and I will be passing them along. We are so glad to hear you had an excellent stay and hope you will come back and see us again soon....More

    Reviewed 31 October 2016

    I completed a Best Western survey of the hotel, rating it as mediocre as this review, and I got a reply from one of the Genetti family asking for additional information about how to improve the hotel. So in fairness, they are genuinely interested in...More

    Thank Mutiny
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 November 2016

    Dear Traveler, Thank you for taking the time to review our property, again. We certainly appreciate your compliments to the staff and on our location. You are right, we do have some changes to make, and I appreciate all of the excellent suggestions you had...More

    Reviewed 30 October 2016 via mobile

    When your tired and looking to end the day on an amazing note ... Or for that matter any day, I hope that Edward is at the check in desk. Most check in employees do an adequate to ok + job, but come check Edward...More

    Thank jstontheroad
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 November 2016

    Dear Traveler, Thank you for taking the time to review our property and for your wonderful compliments, especially to Ed at the desk. We are so glad to hear you enjoyed your stay and hope to see you again soon. Best, Gus Genetti

    Reviewed 29 October 2016

    This is an older Best Western with rooms that have recently been updated. Has all the advertised amenities, beds were comfortable with 3 pillows, and towels were plush. My first room had a ac/heater that screamed meaning a quiet night would be impossible. The front...More

    Thank KissuMist
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 November 2016

    Dear Traveler, Thank you for taking the time to review our property and for your compliments on the breakfast. We're glad you enjoyed it. We would like to apologize for the malfunctioning heater in your first room. Unfortunately, we were unaware that there was an...More

    Reviewed 28 October 2016 via mobile

    A+! Amazing front desk- friendly, helpful and accommodating and even gave my doodle treats and poop bags upon arrival. I wouldn't consider the room "dated" at all actually, it is your typical Best Western traditional decor and most importantly for us- it was clean, even...More

    Thank OldBlt
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 November 2016

    Dear Traveler, Thank you very much for your great review. We certainly appreciate all of your compliments and are glad to hear you and your dog enjoyed your stay. We hope you will come back and see us again soon. Best regards, Gus Genetti

    The Woodlands Resort, An Ascend Collection Hotel
    896 reviews
    #9 of 20 hotels in Wilkes-Barre
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,185 reviews
    #5 of 20 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    722 reviews
    #1 of 20 hotels in Wilkes-Barre
     
    Holiday Inn Wilkes Barre East Mountain
    555 reviews
    #4 of 20 hotels in Wilkes-Barre
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$94 - US$172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Wilkes-Barre
    • #2 Family Hotel in Wilkes-Barre
    • #2 Romantic Hotel in Wilkes-Barre
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Cheap Tickets, getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Luzerne County >
    • Wilkes-Barre
    • Also Known As
    • Best Western Genetti Hotel Wilkes-Barre ,
    • Best Western Wilkes-Barre ,
    • Wilkes-Barre Best Western
    Add Photo Photos
    Traveller (51)
    Room & Suite (11)
    Dining (10)
    Pool & Beach (4)
    Hotel & Grounds (58)
    Bathroom (6)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
    Hilton Garden Inn Wilkes Barre
    666 reviews
    2.23 km away
     
    Wilkes Barre Lodge
    9 reviews
    2.50 km away
     
    EconoLodge Arena
    370 reviews
    2.50 km away
     
    Hampton Inn & Suites Wilkes-Barre
    722 reviews
    2.50 km away
     
    Nearby Restaurants
    Oyster
    163 reviews
    .02 km away
    Cafe Toscana
    177 reviews
    .29 km away
    Thai Thai
    126 reviews
    .29 km away
    Franklin's
    27 reviews
    .18 km away
    Nearby Attractions
    F. M. Kirby Center for the Performing Arts
    97 reviews
    .10 km away
    Kirby Park
    9 reviews
    1.35 km away
    Chacko's Family Bowling Center
    38 reviews
    .78 km away
    R/C movie 14
    26 reviews
    .31 km away
    Ask a question
    Questions & Answers
    purepro333
    9 May 2017|
    AnswerShow all 3 answers
    Response from GusGenetti | Property representative |
    All of our mattresses are Serta Pillowtops. They are a couple years old, but all of the guests love them. We seldom have a complaint. Please feel free to give us a call at 570-823-6152 if you have any further questions!
    0
    Votes
    ericag1
    19 December 2016|
    AnswerShow all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    Room Tips
    "Friendly staff comfy bed and pillows"
    Read review
    "Ours looked on the street; it was small, but just fine."
    Read review
    "Get connected room if you have two rooms booked"
    Read review
    "3rd floor close to the main street, but still very quiet at night."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing