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    BEST WESTERN PLUS Genetti Hotel & Conference Center

    77 E Market St, Wilkes-Barre, PA 18701-3116
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (51)
    Room & Suite (10)
    Dining (8)
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    Overview

    • Excellent62%
    • Very good25%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “oysters” (51 reviews)
    “kirby center” (47 reviews)
    “public square” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
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    Offers from BEST WESTERN PLUS Genetti Hotel & Conference Center
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    Hotel deals
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (651)
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    21 - 25 of 651 reviews

    Reviewed 19 March 2017

    We were in town for a funeral. We booked 7 rooms for our family. Everyone enjoyed the hotel and breakfast. Staff was helpful even prior to our stay. Location is great, everything is nearby within walking distance.

    Review collected in partnership with Best Western
    Thank Q1130UHwaynec
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Traveler, Our condolences once again for your loss. We're sorry you had to stay under the circumstances, but are glad you enjoyed your stay while you were here. Your compliments are much appreciated and have been passed along. Thank you, again. Best, Gus Genetti

    Reviewed 17 March 2017

    Very friendly and wonderful staff! Rooms are perfect for the price have not had an issue any of the times I stayed. While snowed in for a week during a snow storm, everyone there made me happy to be there! I would recommend this hotel...More

    Review collected in partnership with Best Western
    Thank Sf5512
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Traveler, Thank you for taking the time to review the Best Western Plus Genetti Hotel & Conference Center and for all of your wonderful compliments, especially to the staff. We're sorry you ended up snowed in because of the storm, but are glad you...More

    Reviewed 15 March 2017

    This review is based on three separate visits, ranging from overnight to three day stays. My feeling is- this hotel can do better. It has a great location, directly behind the Kirby Performance Center and one block from the Public Square. There is no debating...More

    1  Thank SherpaBilly
    Reviewed 13 March 2017

    Hot perfectly cooked eggs, potatoes (well seasoned without salt), grits, bacon, sausage. Also had selections of french toast, fresh fruit medley, etc. Buffet style in a beautiful dining room. Friendly, respectful, responsive staff. Very clean bathroom with immaculate tub. Clean, well appointed room, very reasonable...More

    Thank Kerry R
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Kerry, Thank you for your wonderful review and for all of your compliments, especially to our staff. We are so glad to hear you enjoyed your stay and appreciate all the details. Hope to see you again soon. Best, Gus Genetti

    Reviewed 10 March 2017

    When I am in Wilkes Barre, Pennsylvania on business this is the only place I will stay. The hotel staff is very friendly and helpful. I have eaten in the restaurant numerous times and I always find the food to be excellent and plentiful. The...More

    Review collected in partnership with Best Western
    Thank C6176WMjoec
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Traveler, Thank you for your continued support and wonderful compliments on the Best Western Plus Genetti Hotel & Conference Center. We are so glad to hear you enjoy your stays with us and look forward to your next visit. Best, Gus Genetti

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$96 - US$160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Wilkes-Barre
    • #2 Romantic Hotel in Wilkes-Barre
    • #2 Business Hotel in Wilkes-Barre
    Photos
    Traveller (51)
    Room & Suite (10)
    Dining (8)
    Pool & Beach (2)
    Nearby
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    Nearby Restaurants
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    Cafe Toscana
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    Nearby Attractions
    F. M. Kirby Center for the Performing Arts
    91 reviews
    .16 km away
    Chacko's Family Bowling Center
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    .78 km away
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    Questions & AnswersAsk a question
    ericag1
    does this hotel have an indoor pool and Jacuzzi?
    19 December 2016|
    Answer Show all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    Yes, we did order the pillows on line, but stayed at your hotel last month, and want to know what filler number your pillows is? The ones we received are too flat? Our new address is Roanoke, Va. Thanks Vic Nuorimo
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    vicklucy
    What's the filler number on your pillows. Just received ours, but too soft.
    13 October 2016|
    Answer Show all 2 answers
    Response from GrandU | Reviewed this property |
    Hi, I'm sorry I didn't look. The pillows on the bed were comfortable enough, that I remember. Maybe you can contact house keeping and they could tell you. Good luck.
    0
    Votes
    Room Tips
    "Get connected room if you have two rooms booked"
    Read review
    "3rd floor close to the main street, but still very quiet at night."
    Read review
    "We stayed on 7th floor and very quiet."
    Read review
    "no escalator but they do have rooms that do not need one and are on the second floor ask"
    Read review