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BEST WESTERN Genetti Hotel & Conference Center

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606 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Genetti Hotel & Conference Center
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Showing 600: English reviews
Cincinnati, Ohio
Reviewed 11 July 2016

Had no idea where to stay. Found this hotel within walking distance of restaurants and sports bars in downtown Wilkes-Barre. The person who checked me in was great (didn't get a name - it was the night of 7/7/16). Restaurant, pool, free parking, clean, free-wifi. Very good rate for a downtown hotel. Didn't use the pool, but it was tempting.

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Helpful?
Thank Steve752
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Steve, Thank you for taking the time to write such a great, detailed review. Your compliments to Chris at the front desk are very much appreciated and I will be passing them along. We are glad you found us and hope you will come back and see us again soon. Sincerely, Gus Genetti

Tolland, Connecticut
Reviewed 8 July 2016

Surprise of staying in downtown Wilkes-Barre was the clean, friendly and relaxed atmosphere at this Best Western. The staff was about the best I've experienced in years. The outdoor pool was quite nice for children and for relaxing. The presentation and quality of the complimentary breakfast was above average - pretty darn good. The reception and housekeeping staff were welcoming...

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1Thank Earlyworks
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to write such a great, detailed review. Your compliments, especially to the staff, are very much appreciated and I will be passing them along. We hope you will come back and see us again soon. Best regards, Gus Genetti

A TripAdvisor Member
New York City, New York
Level Contributor
9 reviews
3 hotel reviews
4 helpful votes
Reviewed 6 July 2016 via mobile

Was in town for business, the staff was amazing and made us feel very welcome. As we were checking in, the owner saw us...he came right over and welcomed us with a smile and a hand shake. We were out and returned late, they made sure the restaurant stayed open so we could eat...the food was great but the service...

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Helpful?
Thank A TripAdvisor Member
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for staying with us and for your wonderful review. We really appreciate your compliments and your recommendation. Hope you will come back and see us again soon. Sincerely, Gus Genetti

Pittsburgh, United States
Reviewed 5 July 2016

In the heart of downtown Wilkes Barre, close to everything. Outdoor swimming pool, microwave & mini refrigerator in room. Complimentary Hot Breakfast Buffet included something for everyone - best home cooking away from home. Great customer service from the to front desk to the banquet hall staff . I hope there's space for hubby and I every time we come...

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Helpful?
Thank Belinda B
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Belinda, Wow! Thank you again for all of your wonderful compliments, especially to the staff and to Shae in particular.We hope you both will come back and see us again soon. Best regards, Gus Genetti

Fort Lauderdale, Florida
Reviewed 5 July 2016

Beautiful and efficient hotel. Lovely restaurant & lounge. Great mattresses and super clean bathrooms. Very comfortable. Very friendly staff. Great stay. Free hot breakfast buffet was fabulous. . Food was fresh cooked. Bacon crisp, and muffins and cinnamon buns were delish.

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Helpful?
Thank JackieLee2014
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for such a great review. Your compliments are very much appreciated and we are glad to hear you enjoyed your stay. We hope you will come back and see us again soon. Sincerely, Gus Genetti

Reviewed 4 July 2016

we really enjoyed staying at the best western genetti hotel. everything was geared toward my wife and I. very personal service with us in mind. recommend to anyone a stay. great place, excellent value. the lobster bisque in the restaurant is a must.

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Helpful?
Thank S2821QJthomaso
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you again for taking the time to review our property. We are so glad to hear you and your wife enjoyed your stay and we appreciate your recommendation. We hope you both will come back and see us again soon. Best regards, Gus Genetti

Port Chester, New York
Reviewed 27 June 2016 via mobile

We loved all the personal touches at this hotel! Mr. Genetti knows how to make travelers feel welcome! Awesome buffet breakfast included with room price! Great staff at hotel and restaurant! Would highly recommend this hotel!

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Thank acerone68
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review our property and for your recommendation. We are so glad to hear you enjoyed your stay and hope you will come back and see us again soon. Best regards, Gus Genetti

connecticut
Reviewed 27 June 2016

We only stayed one night but this place is a gem. It has that old school feel (NOT old and run down) from the days when hotels were special places to stay. It is a little dated, but in a good way. Everything is clean and nice - not upscale, but you can tell it has some history. The breakfast...

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Thank ConnecticutMrK
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review our property. It is very nice to hear your appreciation of our history and our breakfast. We hope you will come back and see us again soon. Best regards, Gus Genetti

Nanticoke, Pennsylvania
Reviewed 27 June 2016

Excellent experience. We chose to spend the night after a family wedding (6/25) even though we live within 10 miles. Everything was lovely starting with the cocktail hour,fabulous dinner and superb accommodations. Our room was quiet despite located in busy Downtown WB. We did not hear any outside noise and the inside corridors were also quiet making for a great...

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Helpful?
Thank G B
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you again for such a wonderful review. We are so glad to hear you enjoyed your stay and the wedding and appreciate all of your compliments. Best regards, Gus Genetti

Reviewed 24 June 2016

Excellent hotel with the best complimentary breakfast we had ever experienced. Staff was consistently friendly and helpful. The bar was extremely relaxing and pleasant. Overall, an excellent experience.

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Thank A9857IBlindaw
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review our property and for all of your compliments. We are so glad to hear you enjoyed your stay and hope to see you again soon. Best regards, Gus Genetti

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms feature flat screen TV's and DVD players, free wireless high-speed internet access and spa-like pillow top mattresses. With banquet ball rooms accommodating up to 2000 people, this is the perfect place to celebrate. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. ... more   less 

Additional Information about BEST WESTERN Genetti Hotel & Conference Center

Address: 77 E Market St, Wilkes-Barre, PA 18701-3116
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $122 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Genetti Hotel & Conference Center 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Genetti Hotel Wilkes-Barre
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Hotel Style:
#2 Family Hotel in Wilkes-Barre
#2 Romantic Hotel in Wilkes-Barre
#2 Business Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Genetti Hotel & Conference Center staff and other travellers.
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Questions? Get answers from BEST WESTERN Genetti Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no escalator but they do have rooms that do not need one and are on the second floor ask”
 of 5 bubbles CardyDog, 27 Nov 2016 | Read review
“Go for the great free breakfast they offer.”
 of 5 bubbles thomasrU3046SQ, 20 Oct 2016 | Read review
“Nice place, Not too pricy. Clean. A/C was great . I would for stay again even if I had to drive 15 miles to the in-law house.”
 of 5 bubbles thomasbA2217DU, 16 Sep 2016 | Read review
“We had 26 rooms and no one had any complaints.”
 of 5 bubbles WendellN_12, 26 Aug 2016 | Read review
“Fifth floor was quiet.”
 of 5 bubbles HollyN1127, 14 Aug 2016 | Read review
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