We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-29 2017-10-30
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western PLUS Genetti Hotel & Conference Center

    77 East Market Street, Wilkes-Barre, PA 18701-3116
    +1 855-979-8101
    Hotel website
    Save
    Lowest prices for your stay
    2017-10-29 2017-10-30
    US$105
    US$96
    SAVE US$9
    US$105
    US$96
    SAVE US$9
    US$105
    US$96
    SAVE US$9
    Traveller (57)
    Room & Suite (15)
    Dining (11)
    Comfort Inn & Suites
    242 reviews
    #11 of 21 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    758 reviews
    #1 of 21 hotels in Wilkes-Barre
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,271 reviews
    #6 of 21 hotels in Wilkes-Barre
     
    The Woodlands Resort, An Ascend Collection Hotel
    928 reviews
    #7 of 21 hotels in Wilkes-Barre
     
    Overview
    • Excellent64%
    • Very good25%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “kirby center” (55 reviews)
    “oysters” (30 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western PLUS Genetti Hotel & Conference Center
    Special Offer: BOOK DIRECT AND SAVE
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Comfort Inn & Suites
    242 reviews
    #11 of 21 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    758 reviews
    #1 of 21 hotels in Wilkes-Barre
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,271 reviews
    #6 of 21 hotels in Wilkes-Barre
     
    The Woodlands Resort, An Ascend Collection Hotel
    928 reviews
    #7 of 21 hotels in Wilkes-Barre
     
    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$96.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Wilkes-Barre hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "011abb8f557145319bd6940807c8252c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":74300,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[106776678],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":10,"year":2017},"checkout":{"day":30,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":96,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"011abb8f557145319bd6940807c8252c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":105,"lowestMetaPrice":96,"additionalPartner":false,"highestMetaPriceDisplay":105,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":105,"lowestMetaPrice":96,"highestMetaPriceDisplay":105,"hotelName":"Best Western PLUS Genetti Hotel & Conference Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAxMWFiYjhmNTU3MTQ1MzE5YmQ2OTQwODA3YzgyNTJjIiwiQUlLIjoiM2ViMmM3ZTZmZjFiNGMwYWI0N2UwZDk5ODI1ZDNjZmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/10/2017", "checkOut": "30/10/2017", "lowestPrice": "US$96", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68929146":"CancelonIB","53892754":"TravelocityEWS","78358366":"PricelineIB","79812903":"AgodaIB","109211595":"HotelsCom2IB","34358037":"Hotwire","47549052":"BestWestern","106776678":"BookingCom","32601242":"Expedia","78847583":"OrbitzEWS","79400005":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (768)
    There are newer reviews for Best Western PLUS Genetti Hotel & Conference Center
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    91 - 95 of 761 reviews

    Reviewed 23 June 2017

    My friends and I stayed one night for a local concert and were very pleased. Staff is friendly, beds are comfortable, and the room and bathroom were both spotless. The rooms do not have balconies but I believe the large windows do open for some...More

    Thank Peyton S
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 27 June 2017

    Peyton, Wow! Thank you for such a wonderful review and for all of your compliments. We are so glad to hear you enjoyed your stay and appreciate all of the details. We certainly enjoy our downtown location and the close proximity to so many shops...More

    Reviewed 20 June 2017

    This hotel is very old and not maintained The hallways had a musty carpet odor and were not clean. The pool area way dirty along with the complete exterior of the building. The buffet breakfast was a buffet style breakfast which is on average with...More

    Review collected in partnership with Best Western
    Thank 718celestinar
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 23 June 2017

    Dear Celestina, I was very disappointed to read the rankings and observations of your stay on TripAdvisor. It was quite a shock to us since your rankings are so contrary to 90% of our TripAdvisor guests (Above Average or Excellent). TripAdvisor just awarded us the...More

    Reviewed 19 June 2017

    We needed a place to stay that took small pets. Scranton area was the half way point between DC and upstate NY. Our search presented Mr. Genetti's Best Western in downtown Wilkes-Barre. I have never stayed at a Best Western but what a pleasant surprise!!...More

    Thank heidtfam
    Reviewed 19 June 2017

    Very clean & quiet rooms, excellent staff, close to shopping and dining. Room was a very nice & perfect for our needs. Was able to get fresh air into the room which was a bonus coming from a small town

    Review collected in partnership with Best Western
    Thank 971shelleyj
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 20 June 2017

    Dear Traveler, Thank you for your wonderful feedback and compliments. We are so glad to hear your stay was perfect for your needs and hope you will come back to see us again. Best regards, Gus Genetti

    Reviewed 19 June 2017

    Overall one of the best Best Western stays I've had in awhile. Breakfast was very good with a range of selections. For bikers, there was a "Hog Pen" out in the back parking lot which offered covered parking for about 5 large motorcycles. That came...More

    Review collected in partnership with Best Western
    Thank bobholcombe
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 20 June 2017

    Bob, Wow! Thank you for taking the time to write another review of our property. We certainly appreciate all of your kind words, especially regarding the breakfast and our "Hog Pen". We hope to see you again soon. Best regards, Gus Genetti

    Comfort Inn & Suites
    242 reviews
    #11 of 21 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    758 reviews
    #1 of 21 hotels in Wilkes-Barre
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,271 reviews
    #6 of 21 hotels in Wilkes-Barre
     
    The Woodlands Resort, An Ascend Collection Hotel
    928 reviews
    #7 of 21 hotels in Wilkes-Barre
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$91 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Wilkes-Barre
    • #2 Family Hotel in Wilkes-Barre
    • #2 Business Hotel in Wilkes-Barre
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Best Western PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Luzerne County >
    • Wilkes-Barre
    • Also Known As
    • Best Western Genetti Hotel Wilkes-Barre ,
    • Best Western Wilkes-Barre ,
    • Wilkes-Barre Best Western
    Add Photo Photos
    Traveller (57)
    Room & Suite (15)
    Dining (11)
    Pool & Beach (4)
    Hotel & Grounds (58)
    Bathroom (7)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
    Comfort Inn & Suites
    242 reviews
    2.43 km away
     
    The Woodlands Resort, An Ascend Collection Hotel
    928 reviews
    4.83 km away
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,271 reviews
    5.64 km away
     
    Hampton Inn & Suites Wilkes-Barre
    758 reviews
    2.50 km away
     
    Nearby Restaurants
    Oyster
    168 reviews
    .00 km away
    Cafe Toscana
    183 reviews
    .29 km away
    Franklin's
    29 reviews
    .18 km away
    Circles on the Square
    42 reviews
    .28 km away
    Nearby Attractions
    F. M. Kirby Center for the Performing Arts
    106 reviews
    .10 km away
    Kirby Park
    11 reviews
    1.35 km away
    Chacko's Family Bowling Center
    38 reviews
    .40 km away
    R/C movie 14
    28 reviews
    .31 km away
    Ask a question
    Questions & Answers
    purepro333
    9 May 2017|
    AnswerShow all 3 answers
    Response from GusGenetti | Property representative |
    All of our mattresses are Serta Pillowtops. They are a couple years old, but all of the guests love them. We seldom have a complaint. Please feel free to give us a call at 570-823-6152 if you have any further questions!
    0
    Votes
    ericag1
    19 December 2016|
    AnswerShow all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    Room Tips
    "Triple check reservations apparently. The bartender was the best part of the stay."
    Read review
    "Friendly staff comfy bed and pillows"
    Read review
    "Ours looked on the street; it was small, but just fine."
    Read review
    "Get connected room if you have two rooms booked"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing