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Holiday Inn Wilkes Barre East Mountain

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504 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Milford, Pennsylvania
Level Contributor
353 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 2 days ago NEW via mobile

Booked three rooms here for our bi-annual brewfest and casino trip. The common areas are very nice as are the rooms. Breakfast was good and included in the rate. Casino shuttle was fast and efficient. The only negative was the fact that I was not offered an upgrade to a suite as a Spire Elite member. Yes, one was available... More 

Helpful?
Thank BB601
West Suffield, Connecticut
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

What an unexpected gem ,beautiful setting Great staff.Loved the amenities pool sauna hot tub!Great outdoor viewing!Breakfast awesome!Most comfortable bed and pillows 😍Highly recommend it!Oh can't forget the nice snacks at check it yum cookies and fruit and very affordable!

Helpful?
Thank Michael P
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Glad you enjoyed the Friday check-in treats! Hope to see you return again! More 

Greentown
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 week ago

had the opportunity to stay over 1 night. check in was very efficient and pleasant. Room was prepared nicely and spotless. They had a wonderful thanksgiving meal which was busy (we had plans elsewhere) but it looked good. Hotel was busy but all the staff was handling it well. Breakfast buffet (free) was the best I had since last stay... More 

Helpful?
Thank raperlak
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

We are entirely appreciative of your review. Many thanks, and see you again! More 

Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

We stayed in one of the executive suites and we loved it! We stayed here for four nights. The view from the balcony is so beautiful. The hotel is very beautiful and new. The breakfast is one of the best. Our biggest and only complaint is the water pressure in the shower was pitiful.

Helpful?
Thank TravelingDocStu
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello Traveling Doc, Thank you for the review! I'm glad to hear that everything, or at least almost everything, was perfect! As these are anonymous reviews, we don't know which room it was you were staying in. If you could drop us a note, or a quick call, to advise us to the room number, so we can look at... More 

Hampstead, North Carolina
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

In town for a swim meet and pleasantly surprised at this property. It had beautiful grounds, a great fire pit, and very friendly, kind staff. The ONLY drawback was breakfast on Sunday. We had to wait for the buffet with open tables. Couldn't figure that out? But the food was tasty. The rooms were clean and modern. Will go back.

Helpful?
Thank CroomUNC
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello Croom, We are thrilled you had a great time at the hotel. Hopefully, we helped the performance at the swim meet??? LOL. There are times we may let a open tables go that way, so as to better control the flow of service at the buffet on especially busy times. We do acknowledge that this can look a bit... More 

Hartford, Connecticut
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

Could not believe the price and the service. We checked in early and our room was ready. We also got a late checkout of 2-pm which was really nice. The place is very clean and the pictures online are currant. I feel they do not show off a nice outdoor patio area enough, with the fire-pit and playground for the... More 

Helpful?
Thank GermanJake
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hi Jake, We are going to put you in charge of updating our website! You hit it all. Thank you for being our guest, and we will see you on your next visit if you are back in this area again! More 

Moncton, Canada
Level Contributor
129 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 weeks ago via mobile

Made it this far on our trip to Florida. The price was Great as was the Breakfast. Will certainly stay here again. Check in was smooth as was checkout in the morning. Our room was for a handicap person.

Helpful?
Thank Railman125
Ed M, Front Office Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Thank you very much! More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

My friends and I decided to go on a short getaway over the weekend. We were browsing online to look for a hotel to stay by the Poconos area. Based on the reviews, we ended up choosing this hotel and it's probably the best Holiday Inn I've stayed at so far. The lobby and dining room is very beautiful. The... More 

Helpful?
2 Thank lchen91
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

We just need to hire you!!! Thank you so very, very much for your very generous words and sentiments. Please do come back and see us again. We would love to have you and your friends back. (By the way, we have recently received the IHG Hotel Newcomer of the Year award, recognizing our high level of product quality and... More 

Maple Heights, Ohio, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

I flew in from Cleveland to surprise my husband with a trip to see Patti Labelle for his birthday booking our stay here. This is one of the Best hotel I have ever stayed in (and I travel alot) the bar was soo on point with customer service and my Margarita, the food was Great Breakfast was ok. From the... More 

Helpful?
Thank April W
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

This is a great place to stay! The facility is nice and recently remodeled. The people are amazing! Great service from management to the other workers. Nice pool and hot tub. I Love staying here and highly recommend it.

Helpful?
Thank Mencken76

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Full service hotel with two restaurants on premises. Bistro & Lounge with outdoor seating. A hearty hot breakfast buffet included with every room. Large indoor pool, spa & sauna. Complimentary Business center, Wi-Fi, Fax & copy service, Iron & ironing board, Hair Dryer and Courtesy Airport & Casino shuttle. Meeting & Banquet rooms. ... more   less 

Additional Information about Holiday Inn Wilkes Barre East Mountain

Address: 600 Wildflower Dr, Wilkes-Barre, PA 18702-7928 (Formerly Best Western)
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $117 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Wilkes Barre East Mountain 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Best Western Plus East Mountain Hotel Wilkes-Barre
Best Western Plus East Mountain Inn And Suites
Best Western Wilkes Barre
Hotel Style:
#3 Family Hotel in Wilkes-Barre
#3 Romantic Hotel in Wilkes-Barre
#4 Business Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Wilkes Barre East Mountain staff and other travellers.
6 questions
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Torrington, Connecticut, United States
Budd Lake, New Jersey
over a year ago
Pocono's
over a year ago
8 months ago

See all questions (6)

Questions? Get answers from Holiday Inn Wilkes Barre East Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“always like the higher floors for the view....”
 of 5 bubbles raperlak, 27 Nov 2016 | Read review
“Bring a coat in the cooler weather to sit by the fire pit.”
 of 5 bubbles CroomUNC, 21 Nov 2016 | Read review
“If it is a busy weekend, try to get a 1st floor room. Only to elevators for 7 floors.”
  • 5th floor view
  • Standard King Room
 of 5 bubbles GermanJake, 20 Nov 2016 | Read review
“Very quiet room”
 of 5 bubbles Purplesec, 17 Oct 2016 | Read review
“Rooms with a valley view are worth a few more $$”
 of 5 bubbles kherbst14, 17 Oct 2016 | Read review
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