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Holiday Inn Express Wilkes Barre East

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Holiday Inn Express Wilkes Barre East
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243 Reviews from our TripAdvisor Community

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Showing 238: English reviews
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Reviewed 13 January 2017

Stayed here overnight on my trek from Plattsburgh to Pittsburgh. No issues with a late check-in. Staff helpful and informative. Rooms were nicely kept, although there was no outlet next to the bed on either side for my phone charger. Both lamps ran to an outlet behind the bed. May have just been the arrangement of the room?

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Helpful?
Thank Jpm383
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello Jpm383, Thank you for staying with us in Wilkes-Barre during your recent trip. We appreciate your business & are working to improve on the area you mentioned. We hope to have you stay with us in the future. Thank you, Michael Nafus General Manager

Muncie, Indiana
Reviewed 5 January 2017

The staff was very friendly. No problems there. The facility is somewhat dated. The mattress w a s worn and the room looked like the maid had given it only a half-hearted attempt at cleaning. The toilet had been used and not flushed which made me wonder if the sheets had been changed.

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Helpful?
Thank James B
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello James B, Thank you for staying with us during your visit to Wilkes-Barre. We appreciate your valued feedback which we can use to help improve our guests overall experience. We are working hard to better serve you in the future. Please contact a member of management on property if you have any questions or concerns. We hope to see...

Johnstown, Pennsylvania
Reviewed 19 December 2016

This hotel is conveniently located near both Mohegan Sun Casino and the arena. It is also easy to access the major highways from the property. The only weird part is the winding access road that takes you to the hotel. Just follow the signs and you will be fine. The room was very clean and offered all the amenities a...

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Helpful?
Thank jtwned24
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello jtwned24, Thank you for staying with us. We apologize for any negative situations you experienced. Our staff has noted your comments & we are working hard to improve upon the areas you mentioned. Please feel to contact me with any questions or concerns you may have. We look forward to serving you in the future. Thank you, Michael Nafus...

Reviewed 9 December 2016 via mobile

The staff was friendly and accommodating, the room was clean, and the breakfast was pretty good. I would not recommend booking through the Holiday Inn Express website. When we arrived, there were more rooms booked than I had reserved and for a much higher rate. Although the staff rectified the error in number of rooms, they were unable to adjust...

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Helpful?
Thank therobertablack
IHGService, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear therobertablack, Greetings from the Holiday Inn Express Wilkes Barre East, PA! Thank you for the candid feedback about your stay at our hotel. I am glad to know that you found the upkeep of your room and the breakfast option to your liking. Also, I appreciate your positive remarks on our staff. We always strive to provide exemplary service...

Minneapolis, Minnesota
Reviewed 30 November 2016 via mobile

Great hotel - great location. Warm and friendly greeting. Early check-in into the room of my choice. Top floor, far away from elevators and ice machines. Hotel was decorated for the holidays. And as always a complementary breakfast. I would strongly recommend this hotel.

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Helpful?
Thank 2001TT
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello 2001TT, Thank you for your loyalty & staying with us at our Holiday Inn Express of Wilkes Barre. We appreciate your feedback. We are happy to hear we were able to deliver the experience you deserve! Always a pleasure to serve you! Thank you, Michael Nafus General Manager

Myrtle Beach, South Carolina
Reviewed 29 November 2016

We chose this particular hotel bot only because we like the brand, but we were visiting family in the area and were also going to Mohegan Sun. This seemed the perfect spot and to our delight, it was. Only a few miles from family and the casino, we were pleasantly surprised when we found that we were just minutes from...

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Helpful?
Thank turbotravelers
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello turbotravelers! Thank you for staying with us at our Holiday Inn Express of Wilkes Barre. Thank you for the wonderful detailed comments! We appreciate serving you for your visit to Wilkes Barre. We apologize for any discomfort you experienced. We are working to replace mattresses next year. Hope to see you again in the future. Thank you, Michael Nafus...

Berwick, Pennsylvania
Reviewed 28 November 2016

My boyfriend had booked a room that was supposed to have a queen size bed and when we got to the room, the bed was only a full size. The bathroom was also really tiny and there wasn't a whole lot of space in the room overall. We did have a nice time but for what we paid, it could've...

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Helpful?
Thank kmsh462
IHGService, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear kmsh462, Thank you for your recent stay with us and for sharing your experience. I am happy to learn that you enjoyed your stay at our hotel. However, I apologize for the inconvenience you experienced due to the bed type you received and sincerely regret our bathroom layout fell below your expectations. Our efforts to improve the hotel are...

Pennsylvania
Reviewed 22 November 2016

Stayed here again the other Saturday night and was not disappointed, Room was spacious and very comfortable. Check-in was a breeze as usual. Bed was comfortable with plenty of pillows. Shuttle service was a little slow, but the driver is one of the best in the area. Our only complaint was when we called to be picked up around 10:00...

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Helpful?
Thank MIKENGIN
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello MIKENGIN, Thank you for choosing to stay with us again. We appreciate your loyalty & look forward to serving you. Our staff appreciates your feedback & will continue to work hard for you. Come see us again! Thank you, Michael Nafus General Manager

Becancour, Canada
Reviewed 19 November 2016

This hotel is a very good place to stay. Personal at the front desk are welcoming. Room was clean, the bed confortable. And they accept the rebate coupon we had a Friday night. We never been désappointés in a Holiday inn express . Good breakfast included.

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Helpful?
Thank Michel J
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello MichelJ, Thank you for choosing to stay with us! We are happy to hear you enjoyed your stay. Please visit us again! Merci beaucoup, Michael Nafus General Manager

Scranton, Pennsylvania
Reviewed 15 November 2016

Stayed here for the Patti Labelle Concert and this place was perfect. Check in went smoothly, front desk was nice and helpful, also side note, this place looks like they just remodeled it! Beautiful view above street level so no noise and commotion, just a beautiful view of the city and Valley. Will definitely book here again. Not far from...

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Helpful?
Thank AmericanEagle89
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello AmericanEagle89, Thank you for staying with us & thank you for your feedback! We hope you enjoyed your concert & glad you chose us. Hope to see you again! Michael Nafus General Manager

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Wilkes-Barre East. We welcome you to historic Wilkes-Barre and our hotel, the newly renovated Holiday Inn Express. Located in the Pocono foothills, this Wilkes-Barre, Pennsylvania hotel is ideal for business & leisure travelers with its easy access to I-81 and Hwy. 315. Business travelers seeking Wilkes-Barre accommodations will appreciate our hotel's courtesy shuttle to the Wilkes-Barre/Scranton Airport (AVP), just eight miles away. We re convenient to businesses such as Fortune Fabrics, American Silk and the Social Security Center. Additionally, the Veterans Administration Hospital is one mile away. Leisure travelers enjoying a getaway to the Poconos will love our location. From a heritage tour to a sporting weekend, we want to be your home away from home. Our hotel in Wilkes-Barre is a great starting point for day trips to Rickett s Glen State Park, and we re only one mile from the Mohegan Sun Casino. Wachovia Arena is three miles away. This newly renovated Wilkes-Barre hotel offers you one of the best hotel deals in Wilkes-Barre. We offer a courtesy shuttle for trips within a mile of our hotel. From our indoor heated pool (opening Sept 2009) to the on-site fitness center, our hotel has upgraded amenities you can enjoy. In addition, our high-speed, wireless Internet access helps you stay connected. So on your next visit to the Diamond City, Stay Smart at the Holiday Inn Express hotel in Wilkes-Barre, PA. ... more   less 

Additional Information about Holiday Inn Express Wilkes Barre East

Address: 1063 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $125 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Wilkes Barre East 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Wilkes Barre East Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
Holiday Inn Wilkes Barre
Hampton Inn Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Wilkes Barre East staff and other travellers.
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Questions? Get answers from Holiday Inn Express Wilkes Barre East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The highway was out of the back of the hotel, perhaps request a room that faces the front.”
 of 5 bubbles Jpm383, 13 Jan 2017 | Read review
“Better to have view on the city than on the mountains”
 of 5 bubbles 524michelj, 19 Nov 2016 | Read review
“Ask for the "early to bed" area....maybe if enough people ask for it, the hotel will create one.”
 of 5 bubbles JJH1764, 24 Sep 2016 | Read review
“All the rooms are the same.”
 of 5 bubbles 429lucp, 23 Aug 2016 | Read review
“Choose a room facing the front of the hotel overlooking the valley.”
 of 5 bubbles CT-Foodie60, 10 Jun 2016 | Read review
5 of 5