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Holiday Inn Express Wilkes Barre East

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1063 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$101
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Free cancellation until 21-09-16
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US$101
US$94
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Free cancellation until 21-09-16
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Traveller (50)
Room & Suite (31)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Wilkes Barre East
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 20 hotels in Wilkes-Barre
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Wilkes-Barre East. We welcome you to historic Wilkes-Barre and our hotel, the newly renovated Holiday Inn Express. Located in the Pocono foothills, this Wilkes-Barre, Pennsylvania hotel is ideal for business & leisure travelers with its easy access to I-81 and Hwy. 315. Business travelers seeking Wilkes-Barre accommodations will appreciate our hotel's courtesy shuttle to the Wilkes-Barre/Scranton Airport (AVP), just eight miles away. We re convenient to businesses such as Fortune Fabrics, American Silk and the Social Security Center. Additionally, the Veterans Administration Hospital is one mile away. Leisure travelers enjoying a getaway to the Poconos will love our location. From a heritage tour to a sporting weekend, we want to be your home away from home. Our hotel in Wilkes-Barre is a great starting point for day trips to Rickett s Glen State Park, and we re only one mile from the Mohegan Sun Casino. Wachovia Arena is three miles away. This newly renovated Wilkes-Barre hotel offers you one of the best hotel deals in Wilkes-Barre. We offer a courtesy shuttle for trips within a mile of our hotel. From our indoor heated pool (opening Sept 2009) to the on-site fitness center, our hotel has upgraded amenities you can enjoy. In addition, our high-speed, wireless Internet access helps you stay connected. So on your next visit to the Diamond City, Stay Smart at the Holiday Inn Express hotel in Wilkes-Barre, PA.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Canoeing offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Water park offsite
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Russian, Spanish, Polish
322Reviews1Q+A58Room tips
Traveller rating
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Popular mentions
retirednow2019 wrote a review Oct. 2020
Yorktown Heights, New York8 contributions7 helpful votes
+1
We were greeted at the main desk by a friendly receptionist who took the care and time to answer any questions we had about our stay. I found the staff of the front desk at any time of the day to be attentive to our needs. When we went to the room it had two beds as requested, a refrigerator and a microwave oven. However, the room was cramped. There was a desk that was a little over a foot from the bed which made its use impractical. We had to pull out the desk chair and put it between the two beds [away from the desk] to make it usable for sitting on. There was a wardrobe/armoire at the far end of the room which looks like it was put there as an afterthought. The right door had a loose upper hinge which looked like it could fall off at any moment. The left door when opened hit the light cord plug in the wall outlet which is a fire hazard if the cord become damaged from repeated use. We wanted to take a shower after our long drive but found that there were only two sets of towels, one small soap and one small shampoo [we had three in the party]. So, we put that off until we got an additional set from the front desk later that night. We wanted to brush our teeth and wash up before going out to dinner but the water from the sink came out rust colored. After running the water for 15 minutes it started to clear. At the same time, we decided to check the tub which came out the same rusty color which required at least a 15-minute running of water to flush out the nasty discoloration. Later the same night when taking showers, the water temperature was only warm, the shower never got fully hot. The following day the first person had a hot shower, the second person had a luke warm shower and the third person had the coolest shower. The shower curtain smelled like a stale mop. The mirror on the outside of the bathroom door was loosely connected or not connected to its plastic anchors which meant you had to make sure the door was not slammed to fast or it would fall of the door. There was a black discoloration at the wall-ceiling joint in line with the air conditioner, was this mold from a leak or mold from the air conditioner? The maid left by noon on the day after we arrive so our room was not taken care of. We had two garbage cans that needed to be emptied. Two of the pillow cases had been stained prior to our stay and we wanted them changed. Since we had to take a shower in cool dirty water the night before we wanted new towels. The front desk was able to oblige us with new towels, soap and shampoo. Our stay gives me the opinion that there was no attention to detail or routine maintenance by maid service/management/supervisors. It was liked the room was slapped together as an after thought with old left-over furniture from other rooms. If our water was that dirty rusty colored when was the water last run in the room, definitely it was used to clean the room that day prior to our arrival. I have stayed in this hotel a number of times and usually the lot is full of cars, this was not the case during both days of our stay this time. Either covid has taken its toll on reducing travelers to this hotel or maybe the disarray we saw was seen by others and they are not providing repeat visits.
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Date of stay: October 2020
Location
Service
Sleep Quality
Room Tip: book room at far end of hall
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Response from IHG Service, Other at Holiday Inn Express Wilkes Barre East
Responded Nov. 14, 2020
Hi retirednow2019, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about our room including the bathroom among the others. I understand your dismay, and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I would also like to follow up on your concerns that is why I sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService
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GolfMike wrote a review Jan. 2020
Pennsylvania109 contributions37 helpful votes
Book the hotel while traveling through the area on Priceline. Paid $53 so there's no complaint there. Staff was extremely welcoming and enjoyed the complimentary breakfast in the morning. The room certainly had wear and tear, while the shower has seen better days. Overall the room was clean but I'm not sure if I would ever pay the hotel price. Better off booking through a third party.
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Date of stay: January 2020Trip type: Travelled on business
2 Helpful votes
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redheadmom23 wrote a review Dec. 2019
Herndon, Virginia142 contributions54 helpful votes
We were forced to stop for the night due to bad weather and we had plenty of hotel options available to us in the Scranton Wilkes-Barre area. We chose this because of the fair price, fitness center, hot tub and pool. We were not disappointed with our choice. The fitness center is great for a hotel. Multiple pieces of equipment all in working order. The only downside was the lack of lighter hand weights. My husband loved that a hot tub was available in the pool area. His back was sore from all the driving. Breakfast was plentiful and varied. A nice selection of hot and cold foods and beverages. Well stocked and delicious. I recommend this location.
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Date of stay: December 2019Trip type: Travelled as a couple
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ScouterPaul wrote a review Nov. 2019
Dorval, Canada47 contributions5 helpful votes
Overall, the hotel seems reasonably good, but there are little warts here and there. Our tub had a few mildew stains and gaps around the bathtub while the HVAC unit was loud enough to wake one from sleep each time it cycled on. Unlike the major trend away from small grooming bottles, no progress was evident towards eliminating their use. On the positive side, the quality of the breakfast items was better than many, as was the friendliness of the staff
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Date of stay: November 2019Trip type: Travelled as a couple
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Wilkes Barre East
Responded Dec. 23, 2019
Hello ScouterPaul, Thank you for your stay and for taking the time to leave us feedback. I am glad that your breakfast experience went well and your interaction with the hotel staff was pleasant. I want all aspects of your stays with us to be up to standards, and I am sorry to learn that the condition of some of the in-room amenities fell short. I have shared your comments with the hotel management, and I know that the steps taken will improve your next stays with us. See us again! Best regards, Clayton G. Case Manager IHGService
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fflbrgst wrote a review Oct. 2019
Derry, New Hampshire7,962 contributions142 helpful votes
From other reviews, I was expecting an older slightly run-down place, but all indications were that this location has been updated. Small single-bed corner room, but for myself it was adequate. Bathroom vent/fan was always running, whistling, I put a piece of paper on it and closed the bathroom door (told management about it in the morning). Usual HIE breakfast.
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Date of stay: October 2019
Value
Location
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PRICE RANGE
US$78 - US$135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express wilkes barre east hotel wilkes-barre, holiday inn wilkes barre, wilkes-barre holiday inn, hampton inn wilkes-barre
LOCATION
United StatesPennsylvaniaPocono Mountains RegionLuzerne CountyWilkes-Barre
NUMBER OF ROOMS
117
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Frequently Asked Questions about Holiday Inn Express Wilkes Barre East
Which popular attractions are close to Holiday Inn Express Wilkes Barre East?
Nearby attractions include The Cabin Armory and Training Center (0.8 km), Evolution Nightclub (0.2 km), and Keystone Rampworks (1.1 km).
What are some of the property amenities at Holiday Inn Express Wilkes Barre East?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Wilkes Barre East?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Wilkes Barre East?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Holiday Inn Express Wilkes Barre East?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Wilkes Barre East?
Conveniently located restaurants include TGI Fridays, Shogun Japanese Seafood Steakhouse, and Isabella Restaurant and Bar.
Are there opportunities to exercise at Holiday Inn Express Wilkes Barre East?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Wilkes Barre East?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express Wilkes Barre East?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Wilkes Barre East offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Wilkes Barre East?
The staff speaks multiple languages, including English, Spanish, Russian, and Polish.