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Red Roof Inn Wilkes Barre Arena

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Red Roof Inn Wilkes Barre Arena
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376 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Hilliard, Ohio
Reviewed 28 December 2015 via mobile

Stayed one night on my way through town with my mom. The price was right and room was clean. We had no issues. The room was a bit warm so I turned on the air conditioner. (It has been a mild December to say the least...) The sink and mirror area was separate from the toilet and shower which made...

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Helpful?
Thank Caitlin B
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre and for providing us with your feedback. I am happy to hear you found us to be a good value and enjoyed a clean room. We look forward to serving you again.

Ocean City
Reviewed 27 December 2015

The room was very clean. I am not one to complain. I stayed in rm 333 the topper had blood or a huge stain red in color. Besides that I enjoyed my stay. The night auditor was very helpful with a bottle opener.

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Helpful?
Thank kleincf2000
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at the Red Roof Inn in Wilkes-Barre. I am very sorry we let you down regarding a stain on the duvet on your bed. I am glad to hear that besides this item, you had an enjoyable stay and found our staff to be helpful. We...

Mobile, Alabama
Reviewed 7 December 2015

My car overheated and shut off in the middle of the highway. ( A nearly death experience) I was dropped off at Red Roof by the tow truck driver and he kept going. My walk into Red Roof was not a great experience. I am grateful to God, and John Sabol who is the Manager. He is amazing, kind and...

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Helpful?
Thank Roxanne S
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for providing us with your feedback on your recent stay at the Red Roof Inn in Wilkes-Barre. I am very glad to hear our staff were helpful and went above and beyond to make sure you were comfortable and felt safe. Thank you for your business and we look forward to serving you again.

Chambersburg, Pennsylvania
Reviewed 2 December 2015

I'm in Wilkes-Barre for business 2-3 times a month for 2-4 nights a time. Per my Priceline history, I've stayed at the Red Roof 6 times in the past 3 months. Even though the worksite is located directly next to another hotel and about 15 minutes away from here, I'm constantly choosing the Red Roof Inn. While the rates from...

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Helpful?
Thank hotel242424
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at the Red Roof Inn in Wilkes-Barre. I am very happy to hear we provided you with great customer service and I am also happy to hear we provided you with a clean and comfortable room each and every time you stay with us. We look...

Richmond
Reviewed 15 November 2015 via mobile

I recently stayed at the wilkes-barre Red Roof Inn in Pennsylvania had a significant problem in the beginning with a room the lady at the counter in the morning Jennifer was her name was very professional listen to my problem and take immediate action to resolve it and resolve it she did in a very professional way and please be...

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Helpful?
Thank Steve M
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you received great customer service during your stay here. I will be sure to share your positive comments with our entire team. We look forward to serving you again.

derwood, md
Reviewed 13 November 2015

I reserved the top of the line room called a premium king room, price was $75. The room was relatively small but nicely decorated. It had all of the amenities you could want in a room, including free wifi, a microwave oven, refrigerator, nicely decorated wall, adequate hanger space, a bathtub, sufficient towels, comfortable king bed, etc. also, the room...

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Helpful?
Thank trishDerwood
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for the positive feedback. I am very glad to hear you had pleasant and quiet stay. I am also happy to hear you found us to be a great value. We are the best value here at our exit. We look forward to serving you in the future.

pittsburgh
Reviewed 9 November 2015

We scored a great deal on Priceline, but their rack rates kill the other local properties and, in many ways, much nicer as well. I believe this is a corporate location, because the maintenance and upkeep of the property is phenomenal. The renovations were nice and the room was above average in cleanliness. The beds are comfortable. Our room was...

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Thank gburn07
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you so much for taking the time to provide us with your feedback regarding your recent stay at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you enjoyed a clean room and comfortable bed. I am also glad you had a quiet stay with us and found our location to be convenient and a great...

Ardmore, Oklahoma
Reviewed 8 November 2015 via mobile

Unfortunately the hotel did not have a microwave for public use which was disappointing. There was also not a laundry facility. Other than those two issues the rooms were clean and the staff was great. Also the wifi was good. I felt very safe. I would return.

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Thank keiristin
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for sharing your comments. I am happy to hear you enjoyed a clean room and received great service from our staff. Your comments regarding a microwave for public use have been noted. Thank you for staying with us. We look forward to serving you in the future.

Reviewed 22 October 2015

Staff was friendly and accommodating. Hotel was pretty quiet, had a good view, and was in a good location. Wish that they had an ATM in the night lobby, as well as a change machine. If I could do one thing differently, I would have saved my 4 dollar service charge for using their ATM to get a twenty, only...

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Helpful?
Thank Jason S
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre and for providing us with your comments. I am happy to hear you found our staff to be friendly. I am also glad you had a quiet stay with us and enjoyed our views. We are the best value at our exit. I am sorry if we could have been...

Saratoga Springs, New York
Reviewed 20 October 2015

I booked 2 rooms here for multiple handicap people, Julia the desk associate who checked us in on 10/20 was the absolute best!!! She was knowledgeable about the property and the area, and was very accommodating of our needs. I will make sure all my employees and managers know that this is now a BankofAmerica approved location for associate travel,...

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Helpful?
Thank amcurrent
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to share your comments regarding your stay at the Red Roof Inn in Wilkes-Barre. I am very happy to hear our staff provided you with great customer service. Thank you for staying with us. We look forward to serving you again.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Wilkes Barre Arena

Address: 1035 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $66 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Wilkes Barre Arena 2*
Number of rooms: 115
Reservation Options:
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Also Known As:
Red Roof Hotel Wilkes-Barre
Red Roof Inn Wilkes Barre
Wilkes-Barre Red Roof Inn
Hotel Style:
#8 Business Hotel in Wilkes-Barre
#9 Romantic Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Wilkes Barre Arena staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Amazing view, great price”
R3934NPjoshuas, 19 Mar 2017 | Read review
“If you want friendly atmosphere and beautiful scenery at a great price, this is it!”
405deedeej, 18 Mar 2017 | Read review
“Don't, just don't”
Carole.y.gauthier, 5 Mar 2017 | Read review
“Farther from the stairs would be quieter”
76melissad, 30 Jan 2017 | Read review
“Bring a hair dryer and don't expect fridge or mic.”
84larry, 11 Jan 2017 | Read review
5 of 5