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I stayed at this hotel for 3 nights. Check in was a breeze. When we got up to our room, it seemed a bit small considering that there was supposed to be enough space for the pull out couch. When we opened the couch, there...More
Response from shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow GroveResponded 9 August 2015
Thank you for taking the time to share your recent experience at the SpringHill Suites Philadelphia Willow Grove with us.
As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please...More
I stayed here with my wife in early August 2015 on my way back home from Virginia. I had a security block placed on my debit card, which caused some problems at check in, but the staff was very professional and understanding.
My first impression...More
So we stayed here over the weekend for my son's lacrosse tournament. While the hotel is nice, the staff could be nicer.
Also, while not sure what the issue was, but I had a 2% milk and it was rancid. Probably was left out and...More
Response from shs_phlwl_gm, Front Office Manager at SpringHill Suites Philadelphia Willow GroveResponded 23 July 2015
Thank you so much for taking the time to let us know about your recent stay with us. As we pride in providing the best customer service I can see we have fallen short with your experience at the Springhill Suites Willow Grove....More
Good value for the money. Stayed for three nights. Warm reception at Front Desk. Good Room service. Breakfast buffet was always hot and well stocked. Rooms are spacious and beds are comfy. Bathrooms are odd because the sink is outside the main bathroom in a...More
Very good overall. Fine accommodations, friendly staff, very good breakfast included in the rate.
The arrangement of the Air Conditioner makes the sleeping area cold while the living area remains warm. I don't know how they can resolve this issue.
Sometimes the wait for the...More
US$95 - US$204 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
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Number of rooms
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Springhill Suites Philadelphia Willow Grove Hotel Willow Grove ,