We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel Reading

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel Reading
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

623 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Hotel Reading
See the most recent reviews
Showing 620: English reviews
Philadelphia, Pennsylvania
Reviewed 6 February 2017 via mobile

I'm a 32 year PC member at the spire level. This hotel is located conveniently off the main road. There are a few restaurants within walking distance and many other restaurants and shopping within a short drive. Unlike downtown hotels, this area is very safe and easy to park. Everyone at this hotel is very knowledgeable and and friendly. By...

 Report
Helpful?
Thank agflag
Management response:

Thank-you for your loyalty to IHG and our hotel. Wonderful to hear that you enjoy our Crowne Tower and our fifth floor lounge. I will be happy to pass your comments on to Ellen, she does do a spectacular job ensuring our guests have a wonderful stay and she will be happy to hear your feedback. We look forward to...

Reviewed 4 February 2017 via mobile

Great location conveniently near most shopping, business and entertainment. The staff was fun, courteous and efficient. Loved my morning talks with Kim, Paul and Jack. They are a great value to this hotel. My sadness is because the hotel needs to be updated. It has tired carpets, furniture and decorations. If it weren't for the staff I would never go...

 Report
Helpful?
Thank Sherrifinley
Management response:

Thank-you for your review and feedback. We appreciate your loyalty to our hotel and the staff. Your comments about our staff are spot on, they do make the difference at our hotel and work hard everyday to exceed our guests expectations. We hope to see you again soon.

Reviewed 31 January 2017

I do a lot of traveling around the area for work and it's been hard to find a fast and easy breakfast spot with many options until I came across the Crowne Plaza Hotel in Reading. I can walk in there at any time in the morning and can always expect my coffee filled immediately with an orange juice on...

 Report
Helpful?
Thank Kaleb D
Management response:

Thank-you for your stellar review of our team and our services. Wonderful to hear that your discovered us for breakfast and that Jack went above and beyond to exceed your expectations. We look forward to being of service in the near future and we truly appreciate your loyalty.

Wyomissing, Pennsylvania
Reviewed 30 January 2017 via mobile

We took our college aged kids to Chef Tim's table as a special treat before they went back to school. The private, glass enclosed room gave us a great vantage point to watch the activity going on in the kitchen and we all had fun watching Chef Tim create our 6-course meal just outside the glass. The food was perfectly...

 Report
Helpful?
Thank lmdw0903
Management response:

Thank-you for your fabulous review and feedback on Chef Tim's Table. It is a one of a kind venue in the area and helps showcase our fabulous culinary and service team. Wonderful to hear that you enjoyed it and we look forward to being of service in the near future.

Morgantown, United States
Reviewed 29 January 2017

I recently threw a birthday party at Crowne Plaza for my husband's 80th birthday. I began the adventure with LAURA TAYLOR. Laura is excellent.....professional AND friendly. She made all the organizing very simple and always communicated in a timely manner. I was very impressed with her. We had the Wine Room and it is perfect. Great size, location...restrooms very close,...

 Report
Helpful?
Thank Barbara F
Management response:

Dear Barbara and John, Thank-you for your fabulous detailed review about your event. We thank-you for your feedback and our team will be excited to hear that they exceeded your expectations on all levels. We pride ourselves in creating memorable events and it is wonderful to hear that we executed on a high level and you were pleased with our...

New York City, New York
Reviewed 27 January 2017

I have stayed at this Crowne a few times over the past few years and each time I enjoy a comfortable and convenient stay. The accommodations are spacious and modern and the location is centrally located for my visits to the Reading area. The staff are also courteous, helpful, and cheerful. On my last stay, staff member Jack brightened up...

 Report
Helpful?
Thank stumparumper
Management response:

Thank-you for your fabulous review. I will be happy to pass your comments on to our team, particularly Jack, he will be happy to hear that he made your stay a memorable experience. We hope to see you again soon.

Philadelphia suburb
Reviewed 26 January 2017

This property could use some refreshing. The door of my room was loose on the hinges. The room had two small full size beds, an arm chair, a desk and a desk chair. There was a bureau with a flat screen tv on top. There was a small table between the two beds. The bathroom was small but util. There...

 Report
Helpful?
1Thank umcpastor
Management response:

Thank-you for your review. I will be happy to review your comments with our team and we hope to be of service in the near future. We do have a ramp for access to service anyone with a disability as well as rooms on our lobby level and tower that accommodate anyone that has challenge, there are no stairs to...

Reviewed 24 January 2017 via mobile

Best hotel breakfast I've had in a long time. Jack and Kim made sure I was taken care of the entire time. Couldn't ask for better service. Try the omelette station. They make the omelette the way YOU want the omelette!

 Report
Helpful?
Thank Matthew B
Deborah B, Guest Relations Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Matthew B, Thank you for your Five Star review. I am delighted you enjoyed your recent stay and we exceeded your expectations overall. It's great to hear you enjoyed our omelet station. I look forward to sharing your wonderful feedback with our staff. We always appreciate it when our guests take the time to let us know about their...

Reviewed 23 January 2017 via mobile

I work for a local company where I do a lot of traveling. I had a great experience with Jack in Prime. He was very attentive and did a great job going out of his way. Making sure we were taken care of!

 Report
Helpful?
Thank Zac B
Management response:

Thank-you for your fabulous review. I will be happy to share your comments with Jack and our team. We look forward to being of service in the near future.

Reviewed 17 January 2017 via mobile

The place smelled like a nursing home. Loading with kids ( must have had a sports competition close by) staff was friendly. An old hotel in need of a face lift is the best way to describe it. Sheets smelled like they were washed in too large of a load with not enough soap. Hate to give a bad review...

 Report
Helpful?
1Thank Lisa G
Management response:

Thank-you for your review and feedback. We did have a sporting event in the local market and we were happy to support the community in order to accommodate them. I will be happy to review your comments with our housekeeping team, having not been to a nursing home lately I will be happy to do some research so that we...

81 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (47)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (6)
Viewed
View from Room (1)
Viewed
Dining (11)
Viewed
Bathroom (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Bathroom (1)
Viewed
Room/Suite (8)
Viewed
Dining (7)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (6)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Wyomissing
4.1 km away
Doubletree by Hilton Hotel Reading
1.5 km away
Courtyard Reading Wyomissing
2.3 km away
Homewood Suites by Hilton Reading
Show Prices
Show Prices
Show Prices
0.3 km away
Hampton Inn Reading/Wyomissing
1.2 km away
Holiday Inn Express & Suites Wyomissing
1.6 km away
Fairfield Inn & Suites Reading Wyomissing
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways. ... more   less 

Additional Information about Crowne Plaza Hotel Reading

Address: 1741 Papermill Rd, Wyomissing, PA 19610-1207
Region: United States > Pennsylvania > Wyomissing
Price Range: $145 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Reading 3.5*
Number of rooms: 265
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Orbitz and Hotels.com so you can book your Crowne Plaza Hotel Reading reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Reading
Crowne Plaza Wyomissing
Sheraton Reading
Reading Sheraton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Reading staff and other travellers.
5 questions
Ask a question
Conneaut Lake, Pennsylvania
11 months ago
Bayonne, New Jersey

See all questions (5)

Questions? Get answers from Crowne Plaza Hotel Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Wine Room was perfect and would work for several varied size groups depending upon table set up.”
 of 5 bubbles 987barbaraf, 29 Jan 2017 | Read review
“it is a great place to stay”
 of 5 bubbles nelizans, 10 Jan 2017 | Read review
“best location”
 of 5 bubbles ftounsi, 10 Jan 2017 | Read review
“Ask for a room on the second floor”
 of 5 bubbles emmanuelc875, 11 Oct 2016 | Read review
“The 4th floor is a designated "quiet zone" with a noise restriction between 9pm and 10am.”
 of 5 bubbles 38trishad, 30 Sep 2016 | Read review
5 of 5