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Wonderful 5 star service provided by the folks @ Crowne Plaza Hotel Reading. The sales office was an enormous help in securing a room for us at the last minute. Everything was wonderful. Highly recommend this property to anyone looking for a clean safe friendly...More
Response from adeperi2017, General Manager at Crowne Plaza Hotel ReadingResponded 14 December 2017
Thank-you for your 5 Star review here at the Crowne Plaza Reading. Wonderful to hear that we exceeded your expectations during this visit and we look forward to being of service in the future when your travels bring you back to the area.
Staff was very nice and our room service food was good; however, due to a formal event taking place the evening we stayed, parking was non-existant unless parking behind the hotel and staff was shorthanded. The event took precedence over paying guests. Room service was...More
Thank Kristi W
Response from adeperi2017, General Manager at Crowne Plaza Hotel ReadingResponded 11 December 2017
Thank-you for your review and feedback that our staff was very nice and you enjoyed your room service food. I apologize that we gave you the impression that high business volume impacted your visit and that we did not leave you feeling fully satisfied with...More
Stayed here night before a conference here. Pros: GREAT bed!, Very friendly staff, many facilities and cute names for ball rooms (all named after designers, I was in the Dior room) Cons: Room needed some upkeeping, resturant Prime closed even though it was dinner time....More
1 Thank KennyKaye
Response from adeperi2017, General Manager at Crowne Plaza Hotel ReadingResponded 13 November 2017
Thank-you for your review and valuable feedback. Wonderful to hear that you enjoyed our staff and facilities. We do have two areas to dine in the hotel, Goodnites which is opened every evening for dinner offers the same menu as Prime Restaurant when Prime is...More
Our room was clean, spacious & comfortable. Free wi-fi was a bonus. Breakfast was fit for royalty, serving the meat, fruits, cereals, yogurts, oatmeal and grits with a omelet station (you're the best Jose) The staff were outstanding. They provided help with luggage (thanks so...More
I really liked the nice, clean, quiet room I had. It was big and came with a mini fridge. My bed was very comfortable, too. The front desk associate went out of her way to make sure I didn't miss my wake up call, which...More
Thank Eric H
Response from adeperi2017, General Manager at Crowne Plaza Hotel ReadingResponded 7 November 2017
Thank-you for your wonderful review and it is fabulous to hear that you enjoyed your stay here at the Crowne Plaza Reading. We look forward to being of service in the near future.