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Quality Inn & Suites

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Quality Inn & Suites
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161 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Long Island, New York
Reviewed 8 May 2016

Pass this Dump by, I think it houses homeless people or something.... Rooms were dirty and smelly .... we turned on the lights and ran out of there as fast as we could,,,, in other words we didn't stay,,, instead we drove all the way to Ronks and stayed in a wonderful Sleep Inn ....... This hotel should not be...

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Helpful?
Thank Edosullivan
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for loud noise coming from 2nd floor and by you informing front desk nothing was done but i have address the issue with night audit staff so it cannot be repeated again in future . Your satisfaction is important to us and we will be using the feedback you...

Tobyhanna, Pennsylvania, United States
Reviewed 21 April 2016 via mobile

Rough rooms. The one bed has had the same stains on it 4 nights in a row. I wonder if they ever change or wash them? Staff is friendly, but all needs some updating. Towels and wash clothes are dirty and stained that we are to wash with. If I had ones like this I would change my oil with.

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Helpful?
Thank Dave M
perry1Baltimore, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for stain towels and bed linen but we have address the issue with housekeeping and will makesure this will not repeat in future. Your satisfaction is important to us and we...

Bridgeport, Connecticut
Reviewed 20 April 2016

I pride myself on the depth of my reviews, especially when not favorable. I do this to help both the visitor and the property owner. That said.... Was on business in York and my company booked the Quality Inn again this year. We pre paid and checked in on Thursday, April 15th. This motel is known for the worst card...

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Helpful?
Thank Mark T
perry1Baltimore, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for room not being clean to the satisfcation but we have address the issie with housekeeping and we will makesre that room being clean to guest satisfaction level. Your satisfaction is...

Haverhill, Massachusetts
Reviewed 9 March 2016

BEWARE!!!!!! We stayed here due to a mix-up with our friends phone. After 15 hrs. in the car on our way home from FL.to MA. I didn't want to have to drive a second more so we quickly found this hotel on another phone & made a quick & exhausted decision to book rooms without even knowing where we were....

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Helpful?
Thank Dawn M
perry1Baltimore, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for noise in the parking lot but we have address the issue wth our staff and will keep eye on lookout of any noise level in parking lot. Your satisfaction is...

Binghamton, New York
Reviewed 2 January 2016

Sometimes you've got to communicate with the management and let them knwo what you 'd like. If you do, Perry will go out of his way to help out as he has for me on more than 1 occasion. Charlie, his main assistant is great. She always recognizes me and is very pleasant working with guests.

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Helpful?
1Thank JohnCAPWN
perry1Baltimore, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Pittsburgh, Pennsylvania
Reviewed 1 December 2015

Sadly, while passing through York, Pennsylvania, I called "Choice Hotels" to book a room while on the road.They offered me two hotels and unfortunately I picked this one. (I will never do that again. It is so important to check reviews for yourself. I am p.o-ed that the guy didn't tell me of these reviews as I contemplated which hotel...

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Helpful?
Thank Happy T
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

York, Pennsylvania
Reviewed 1 November 2015

Hi just a note to help those who just want a good night and a value for money hotel.I use the Quality inn York as the staff are great helpful and prompt in my requests, they care to provide any help they can for my visit the room is clean and well provided with up to date furniture ,HBO flatscreen...

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Helpful?
Thank Irene S
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Sanford, North Carolina
Reviewed 30 October 2015

This hotel had 2 1/2 stars in reviews. It deserves no stars. The room was filthy, dead spider on the shower curtain, hopefully it was dead bug blood on the wall. And the bathtub had black marks on the bottom. The floor around the cabinet for the microwave, refrigerator and TVhad been moved and all appliances had been unplugged so...

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Helpful?
Thank Lalia N
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for bathroom being dirty . Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for...

Cameron, New York
Reviewed 1 October 2015

I have never paid someone for the privilege of cleaning their hotel room but on September 28, 2015, that is exactly what happened. We were late getting into York and I was horrified when I walked into the hotel. The walk to the room showed no upkeep in many months. It was simply dirty and smelled of urine in the...

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Helpful?
1Thank Lee J
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 27 August 2015 via mobile

My room was good, yeal its an old building! But it served the purpose and some, my king bed was comfee, my ac worked wonderfully, or my shower had absolutely great water pressure, the employees as well as guest were very nice and helpful and best of all was the pool. I will come to stay there. The breakfast is...

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Helpful?
Thank Stephanie I
perry1Baltimore, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback in reference to king bed, great shower pressure, compllimentry breakfast and big pool and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2600 East Market St., York, PA 17402-2490
Region: United States > Pennsylvania > York
Price Range: $82 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 110
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Also Known As:
Quality Inn And Suites
Quality Hotel York
York Quality Inn
Quality Inn York
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere.”
488deank, 17 Jul 2016 | Read review
“if you must stay here ask for a room on the parking lot not the courtyard”
terrip480, 16 May 2016 | Read review
“Choose another motel”
297MarkT, 20 Apr 2016 | Read review
“No room is your best bet!”
dawnmF550JP, 9 Mar 2016 | Read review
“If you like to park outside your room - motor court style you can, if you want something different, you can get that too.”
JohnCAPWN, 2 Jan 2016 | Read review
5 of 5