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Holiday Inn Express & Suites - York

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#8 of 24 Hotels in York
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162 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Reviewed 2 days ago NEWvia mobile

The staff was very professional and welcoming. Room was clean though you could tell it needs for updating. Good value for the price. Breakfast was included and had a wide variety of options. There was a pancake machine that made pancake at the touch of a button that my kids loved!

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Helpful?
Thank Tracy M
Reviewed 4 weeks ago via mobile

This hotel was great. Great staff all around. Clean rooms and most important of all motel stays they had good water pressure to go with the good shower head. The only negative thing I have to say about my stay is that the internet just wasn't working properly. One day it would work and the next it wouldn't. Please resolve...

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Helpful?
Thank Caleb O
IHGService, Guest Relations Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Caleb O, Thank you very much for taking the time to share your recent experience with us. We are delighted to read that your overall stay was enjoyable and that you found our location commendable. On the other hand, we regret that we did not meet your expectations when it comes to the internet connectivity. We do value your...

York PA
Reviewed 2 October 2016 via mobile

Used Hotwire and got room for 1/2 price! Easy to find off 83. It's just south of York at Leader Heights exit. So far it's quiet and the room is nicely laid out with a full fridge, microwave, sleeper sofa and table/2 chairs. Good water pressure and very clean bathroom.

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Thank ssteach2006YorkPA
Hummelstown, Pennsylvania, United States
Reviewed 27 September 2016 via mobile

I have stayed here on several occasions. Very positive experience each time. Friendly staff and patrons. I plan to return next time I have business in the area. FYI...great local food delivery options.

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1Thank jpetula
Nottingham, Pennsylvania
Reviewed 20 September 2016

Nice Location. Holiday Inn Express had very good Breakfast. I do like Holiday inn express. Nice check in and large breakfast area. would stay here again. Clean and room was big enough. Bathroom a little small. but didn't spend much time in bathroom

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Thank teeepee260
Little River, South Carolina
Reviewed 29 August 2016

We spent 3 nights at the Holiday Inn Express on Leaders Heights Road while visiting family. The hotel is very nice and clean. We stayed in room 403 which was clean with ample room for my wife and I. our room was at the end of the hall and was very quiet. We did not eat breakfast at the hotel...

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Helpful?
1Thank vacationbob54
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. Our team is really happy to have earned a five star review from you and your recommendation. As you experienced, we take pride in the quality of our product and service. We strive to make your stay as enjoyable as possible and make every interaction count! If there is...

Annapolis, Maryland
Reviewed 21 August 2016

Nicely located hotel, kid-friendly, nice-sized rooms. Issue (like last year) is there is no exhaust fan in bathrooms. One shower steams up room for whole day. They've tried to address issue by tricking out the ac units so that even when on "auto" fan mode the unit stays on when temperature is reached and some element (presumably dehumidification) of fan...

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Helpful?
Thank Truebarrel
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, We're sorry to see that your recent stay did not meet expectations. To address the ventilation issue, our ventilation system is centrally located with all guestroom bathroom duct work leading to this exhaust fan. This is the way the building was constructed. Every room does not have individual "fans" so to speak, as you're probably used to....

Reviewed 4 August 2016 via mobile

I was a little disappointed with my stay. Bathroom appeared to be updated but it was not clean. Free breakfast was very light on the offerings. I opted for the nearby McDonalds instead. Ive stayed at nicer Holiday Inn Express locations. I would look into other options before i chose this location again.

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Thank Brandon P
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, We're sorry to hear that your stay did not meet expectations. Your concerns have been noted and are being shared with the appropriate departments. We serve thousands of satisfied guests annually and it is our goal to have you join this group. Please contact us at gm.hiexyork@gmail.com and share your concerns with us in greater detail. We...

Rockwell, North Carolina
Reviewed 3 August 2016

The hotel is nice. We arrived late and the person at the desk was having trouble speaking English. He did not recognize my platinum elite status, he really did not say hardly anything at all. The room was nice and the breakfast was fare.

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Helpful?
Thank clambert8302
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your stay with us. With respect to your concerns regarding our front desk agent, we do not have any front desk employees or any front office staff who do not speak English. If you could e-mail us at gm.hiexyork@gmail.com, we are curious to know more about this check-in process from you....

Harveys Lake, Pennsylvania
Reviewed 31 July 2016 via mobile

When we arrived at the hotel the lobby smelled a little like smoke but our room was clean. When we looked at the pillows, one was covered with yellow stains and another smelled horribly. One was replaced. We stayed two nights and no one came to service our room. When i asked them about it they said we must have...

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Helpful?
Thank hfradel277
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to share feedback about your recent stay. As you mentioned, our property was running at full occupancy with several sports teams in house. With regards to your stay, it certainly appears we fell short on expectations and we apologize that this was the case. Our 5th floor...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Business and pleasure travelers will find a 100% non-smoking home away from home dedicated to surrounding you with the quality you expect, the convenience you desire and the service you deserve. Designed for the business traveler, but warm and inviting to all, this Holiday Inn Express knows what is important.We offer a well designed spacious room featuring our Simply Smart! Bedding and signature Kohler shower heads. For the ultimate convenience all rooms include a microwave and mini-fridge, and complimentary Wi-Fi. Our free Express Start breakfast bar, now with hot items like bacon and eggs, will ensure the start of a successful stay. Situated conveniently on Interstate 83, the Holiday Inn Express is minutes from where you want to be. Easy access to this major thoroughfare ensure you a quick and easy commute to downtown York, all major corporations in the area in addition to York College, Penn State York and BWI and Harrisburg airports. We welcome you to enjoy the areas many historical, cultural and entertainment offerings. Take in a show at the Strand Capital Performing Arts Center. Wine aficionados will enjoy a visit to 1 or all 11 of the quality wineries in the area. Family Fun has never been closer with Lancaster, Gettysburg, Hershey, and Baltimore being just a short drive away. Unpack once and see all there is to see. Let the Holiday Inn Express York be your choice to exceed your travel expectations. ... more   less 

Additional Information about Holiday Inn Express & Suites - York

Address: 140 Leaders Heights Rd, York, PA 17403-5121
Region: United States > Pennsylvania > York
Price Range: $125 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - York 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites - York Hotel York
Holiday Inn Express And Suites - York
Holiday Inn York
York Holiday Inn Express
Hotel Style:
#4 Business Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites - York staff and other travellers.
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brighton
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites - York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interstate 83 was close but we never heard a sound.”
 of 5 bubbles vacationbob54, 29 Aug 2016 | Read review
“Choose another Hotel...!”
 of 5 bubbles brianrP2491BA, 30 Jul 2016 | Read review
“Make sure you get price quote in writing before going. The best thing was the breakfast bar in the morning. ( But get there early )”
 of 5 bubbles 2016BigE, 22 Jun 2016 | Read review
“Let them know that you are bringing a pet and they will give you a room on the first floor.”
 of 5 bubbles 320carar, 7 Jun 2016 | Read review
“Become an IHG member. They allow members late check out. Inquire about it at front desk or go to IHG.com.”
 of 5 bubbles juliasP1810UN, 17 May 2016 | Read review
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