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Four Points by Sheraton York

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Four Points by Sheraton York
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240 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Salisbury, Maryland
Reviewed 29 July 2016 via mobile

I'm really at a loss for words. I don't know who's fault it is exactly, but let me share my tale. I had went on hotels.com and asked for a room that would hold 3 adults and a toddler in York. This hotel came up saying it had a king bed and a sofa bed. That worked for me so...

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Helpful?
2Thank Cathy R
Montgomery Village
Reviewed 22 July 2016

Decent hotel, but frustrated we were unexpectedly charged a higher rate that promised in our reservation. Eventually resolved after numerous, exhausting phone calls. Be sure to verify your room rate when checking in, and scrutinize you bill before leaving (don't just allow them to "email to you for your convenience"). Decent rooms, very good weekend breakfast buffet; exceptional bar staff.

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Thank Patrick3734
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Patrick3734 Thank you for completing a review for your recent stay at Four Points by Sheraton York PA. We strive for excellence in service and accommodations, and when we miss the mark, we apologize, fix the issue, and make every effort to make it right for the guests affected. We are sorry not to have met your expectations due...

Reviewed 20 July 2016 via mobile

Swimming pool was unhygienic, rubbish floating in the pool water. Fitness centers did not have adequate ventilation or air con. Equipment was dated and not working. Room was small. No towels available. Room was fine and adequate. Fridge available though no mini bar. Microwave available.

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1Thank Crazyfeline
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Crazyfeline: Thanks for taking time to complete a review for your recent stay at Four Points by Sheraton York PA. We strive for excellence in service and accommodations, and when we miss the mark, we apologize, take corrective action for future guests, and make every effort to make it right for the guests affected. We are sorry to have...

Mifflinburg, Pennsylvania
Reviewed 29 June 2016

We stayed here for a basketball tournament at nearby York college. Room was clean and spacious for your typical motel room. Bathroom was clean and didn't appear to be worn out or in need of upgrades. Motel is in a great spot if you need to be in "downtown" York quickly, yet it sits on Route 30 with tons of...

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Thank byoung72
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear byoung72: Thank you for taking the time to complete a review for your recent stay at Four Points by Sheraton York. We are pleased that we exceeded you expectations for cleanliness and the size of our spacious hotel rooms and suites. Our proximity to downtown York shopping, dining, and night life as well as the convenience of I-83 access...

Reviewed 18 June 2016

Had my wedding and reception here June 11,2016 and everything was perfect. I can't thank Kaitlyn and also William enough for all they did to make our day wonderful. All the planning from our home in Florida via messages with Kaitlyn was great. She took care of every question and concern with superb professionalism and promptness and provided services beyond...

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Thank Deb R
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Deb R It was our pleasure to be a part of your wonderful day. Our entire team enjoyed serving you and your guests and enjoying the festive event that was your wedding. I will be sure to let our sales team know that they made the planning of your wedding seamless and enjoyable. Our chef and banquet staff worked...

Mumbai
Reviewed 18 June 2016

Stayed here for a week, easy check-in and check out, very good surroundings, quite few acres if you want to just want to walk around. Reception is very helpful, good options for eating close by, a round the clock diner, subway et al. If you choose to not have your room cleaned, then they will give you a 5 dollar...

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Thank Binoj_Antony
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Binoj_Antony Thank you for taking the time to complete a review for your recent stay at Four Points by Sheraton York PA. We are pleased to have exceeded your expectations for service, location, and our wide selection of beers and breakfast food choices in our restaurant. We value your patronage and look forward to serving you again when you...

indiana
Reviewed 10 June 2016

My family and I had to travel to York for a funeral so with six of us we derided to get two rooms and up grade from the normal Motel 6 and Super 8 reservations that we made in the past. Well as a Trip Advisor Contributor I feel it is necessary to share these few matters. The rooms were...

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Thank mgambler
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear mgamler: Thank you for taking the time to complete a TripAdvisor review. We value the feedback from loyal TripAdvisor reviewers because we are always seeking to improve the guest experience. We are sorry to have inconvenienced you and your family with your disappointment in our room styling, the bathroom faucet functionality, and your poor experience with our front desk...

Bloomfield, New Jersey
Reviewed 1 June 2016

I stayed for the Memorial Weekend to visit my daughter who was located in Harrisburg, PA. The whole experience with this hotel was a disappointment from the reservation to the end. They only had a king size bed only for a family of four. I had to keep calling until I got a room with king bed with sleeper bed...

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Thank 50bdaygal
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear 50bdaygal: Thank you for taking the time complete a guest review for your recent stay at Four Points by Sherarton York. We value the feedback from guests so that we can make the experience better. We are sorry to have inconvenienced you by not being able to accommodate your room type request, not meeting your expectations for dinner food...

Reviewed 29 May 2016 via mobile

Great service, very nice and accommodating staff, clean room my kids enjoyed the indoor pool and it's very clean. We are also lucky because we checked in on weekend and it's free breakfast , lots of food ! I highly recommend this hotel ! It's close to everything .

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Thank Upsca
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Upsca: Thanks for taking the time to complete a TripAdvisor review for your stay with us at Four Points by Sheraton York PA. We strive for excellence in service and accommodations and are pleased that we exceeded your expectations for both with our Olympics sized heated indoor pool, ample free breakfast buffet on the weekends. Your comments "great service,...

München, Deutschland
Reviewed 20 May 2016

We checked in as a Group. They gave out a Roominglist without the Names on it and one Room which was given, was occupied. We ordered a Bottle of Wine for over 50 $ thru Roomservice and they brought us a regular Glass...Guess needs a professional Training.

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Thank A M
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear A M: Thank you for the feedback about your recent stay with us, we value the feedback so that we can make the guest experience better. We strive for excellence in service and accommodations and when we miss the mark we apologize, take corrective action to fix the issue for future guests, and make every effort to make it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Four Points York in the heart of the "Factory Tour Capital of the World." We're located at the intersection of Interstate 83 and US-30, and a short drive from local companies & area attractions. ... more   less 

Additional Information about Four Points by Sheraton York

Address: 1650 Toronita St, York, PA 17402-1921
Region: United States > Pennsylvania > York
Price Range: $133 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton York 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
4 Points By Sheraton York
Four Points By Sheraton York Hotel York
Sheraton York
Four Points York
York Sheraton
York Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton York staff and other travellers.
1 question
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Shrewsbury
over a year ago

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Questions? Get answers from Four Points by Sheraton York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Become an AMEX SPG member!”
 of 5 bubbles dandX3577DN, 25 Feb 2017 | Read review
“Had a room facing the highway and it was very quiet”
 of 5 bubbles frenchchef2016, 28 Nov 2016 | Read review
“Try for 3rd floor or higher, but not necessary. 2nd floor is great for the gym and pool.”
 of 5 bubbles VKP28, 30 Aug 2016 | Read review
“2nd floor has the gym and the swimming pool.”
 of 5 bubbles 50bdaygal, 1 Jun 2016 | Read review
“Close to the Elevator”
 of 5 bubbles aloism408, 20 May 2016 | Read review
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