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Extended Stay America - Providence - East Providence

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Extended Stay America - Providence - East Providence
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114 Reviews from our TripAdvisor Community

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Showing 109: English reviews
New Port Richey, Florida, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

I expected more from a new hotel. No charging plugs, small television, plastic hangers, very cheap in every way. You have to call and order dishes and cups. No in suite coffee or in house ice maker so forget about having a drink when you get in. No breakfast just a.grab and go set up with crap to eat. Not... More 

Helpful?
Thank prov1963
Colne, United Kingdom
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

Very comfatable ,clean all you want an Hotel when you are traveling,big double Beds to stretch out in ,television. Kettle to make your tea or coffee lovely bathroom with shampoo and shower gels easy to get in bath / shower with grab rails for the disabled, very good continental breakfast, pleasant atmosphere all round good heating too , if you... More 

Helpful?
Thank 110lilys
New York City, New York
1 review
Reviewed 3 weeks ago

The room smelled of cigarette, there was a spot light aimed at our window, the breakfast consisted of a granola bar and the walls were so thin, we could hear all the neighbors. Finally, the TV didn’t work. We thought we got a deal on Priceline, but it turned out to not be such a deal.

Helpful?
Thank worldtravleer99
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my sincerest apologies on the condition of your stay. Our staff has been addressed on the many issues you experience so they can be rectified and a better level of service will be provided to guests. Thank you for bringing this to... More 

Essex, Massachusetts
1 review
Reviewed 24 October 2016

It's basically clean but it's a worn down unit. I was on business had no choice no other rooms around. No Breakfast. Hallways smelled rugs torn location easy to find. TV Wi fi works You could tell people were living there.

Helpful?
Thank Howardsvm
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

Thank you for taking the time to write a review about your stay at our location. I do love to see feedback as yours that way I can see what the concerns are and where we need to make improvements. With us being the "extended stay" we are a little different than your other brands. We have the fully equipped... More 

South Portland, Maine
Level Contributor
7 reviews
4 hotel reviews
Reviewed 23 October 2016 via mobile

I was recommended to this hotel by a local hospital ( where my young autistic son was admitted) Being very stressed with my current family in crisis I had little hope the hotel would meet my expectations. I'm use to 5 star ocean front resorts but here I am in a pickle needing to be close to my son, so... More 

Helpful?
Thank justformykids
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. I am pleased to see our location was convenient and suitable for your needs. It is also great to read you were provided with excellent customer service by our staff. Thank you again for sharing your experience with us. We would love to... More 

Washington DC, District of Columbia
Level Contributor
2 reviews
Reviewed 18 October 2016

Bathroom and linen not cleaned well. Additional cost for basic items. Strong smell of tobacco smoke in common areas. Rooms stale and dingy. Top brand hotels with better amenities available for the same price.

Helpful?
Thank hah2luv
1 review
Reviewed 21 September 2016

Eek! Methinks not. Terrible customer service and management. I rented a room that was just just as expensive as the goddamn Hilton. I was 8 dollars short so they kept my thousand dollar credit card as collateral, i came back the next day, with a money order and the key cards, but they don't take money orders. They got a... More 

Helpful?
Thank goo.gl/co5BjU g
Macungie, Pennsylvania
Level Contributor
143 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 7 September 2016

We had never used this chain before, but the price was right, and we were settling in for a few nights. The location was good to get to many places we were visiting including downtown Providence, and McCoy Stadium in Pawtucket. The room was clean and well appointed. The brought us dishes, flatware, and a coffee maker upon request, and... More 

Helpful?
Thank TR3B-1962
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. Your comments on our convenient location, clean accommodations provided, and the friendliness of our staff is more than satisfying to read. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Comstock Park, MI
Level Contributor
269 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 25 August 2016

I guess I expect the extended stay chain of 10 years ago. Can't get over the fact that you have to drag the dishes to your room as well as toaster, coffee maker etc. Nothing is supplied not even paper towels - very spartan. For the price I could have stayed a little farther out at a nicer inclusive suites... More 

Helpful?
Thank Adam56
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

I want to personally thank you for your time and comments regarding your recent stay. We have made a few changes over the last couple years. We have updated our mattress' to pillow top, added our morning coffee bar, as well as our complimentary dish packages. We personally customize dish needs for each guest so we can ensure that all... More 

San Jose, California
1 review
Reviewed 8 August 2016

The room was perfect;. I only needed the room to sleep in. I was out the whole day. All the amenities were very clean and functioned perfectly. The mini kitchen was a nice add on, though I never used it. The lack of a full breakfast may have bothered me but for my purposes it suited me just fine. Staff:... More 

Helpful?
Thank deimosreign
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

Thank you so much for sharing your experience with us. It is satisfying to read that you not only had a peaceful rest at our hotel, but you also found the facilities and amenities beneficial. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Providence - East Providence

Address: 1000 Warren Ave, East Providence, RI 02914-1414
Region: United States > Rhode Island > East Providence
Price Range: $129 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Providence - East Providence 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay East Providence
East Providence Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Providence - East Providence staff and other travellers.
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Questions? Get answers from Extended Stay America - Providence - East Providence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of Hotel or higher up”
 of 5 bubbles 110lilys, 17 Nov 2016 | Read review
“First floor accomodations very good..”
 of 5 bubbles INTRUDER06, 24 Jun 2016 | Read review
“Go to another hotel.”
 of 5 bubbles dowds6, 3 Mar 2016 | Read review
“Our room was plenty quiet and on the 2nd floor. I don't think this place attracted any rowdies.”
 of 5 bubbles ktk19147, 29 Jul 2015 | Read review
“Rooms ending in '01' (e.g. X01) are at the end and face the "quiet" parking lot.”
 of 5 bubbles MBenz062012, 22 Jul 2015 | Read review
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