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I booked a King Exec on the corporate website at the prepaid rate of $133 plus taxes. When I called to "check in" via telephone on the day of my arrival, I was told that the type of room for which I had prepaid, along...More
5 Thank DC_World_Traveler
Response from IHGService, Guest Relations Manager at Crowne Plaza Providence-Warwick AirportResponded September 2, 2016
Thank you for writing a very detailed review about your stay at our hotel. We strive to accommodate every request and can understand your dissatisfaction. Please accept our apologies for the service deficiencies, especially with housekeeping and front office services. Providing excellent customer...More
Was there for the weekend with 2 kids. The staff was great. The kids love the pool. Restaurant and service was good. We received a complimentary tray of cheese, fruit, cookies and water when we checked in. Rooms were very spacious. We recommend this hotel...More
Spent a week here for a conference. Two restaurants with plenty of variety. Good drinks in the bar. The staff will give you a ride to restaurants off the property if you like. It is close to the airport and has a shuttle.
The room was spacious and clean. The staff was very nice. We stayed for 3 nights. On Saturday they had e weddings, one of which took place right outside our window. We could hear the music and the DJ on the microphone. I finally called...More
2 Thank Tamara C
Response from IHGService, Director of Sales at Crowne Plaza Providence-Warwick AirportResponded August 9, 2016
Dear Tamara C,
Thank you for taking the time to share your comments with us. I truly appreciate that you have reagrded our rooms to be spacious and clean and staff to be nice. However, it is unfortunate that the noise issues prevented you from...More
Attended a 4 day reunion at this hotel and everything about our stay was well run and top notch. From check-in to check-out and all the activities in between were to the organizations satisfaction. The food in the restaurants was very good and the service...More
No. The complimentary shuttle service goes within a three mile radius between the hotel and T. F. Green Airport located in Warwick. The convention center is down the highway in Providence, and unfortunately out of shuttle... More
No. The complimentary shuttle service goes within a three mile radius between the hotel and T. F. Green Airport located in Warwick. The convention center is down the highway in Providence, and unfortunately out of shuttle range.