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I was visiting family for the weekend and decided to stay here since my grandparents were staying here as well. I remembered that they stayed here a few years ago and I remember it being clean, nothing fancy but a fine place to stay. I...More
2 Thank brienie4
Response from Manager_11525, General Manager at Extended Stay America - Providence - West WarwickResponded 21 October 2015
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Additionally,...More
2 days driving from Florida ... Waited at desk for 15 minutes with no one in sight !!!! Guy walks in and says no one is ever here !!! 5 more min and lady appears ... No hello , starts waiting on guy and he...More
The room wasn't up to par with what I was expecting. It felt a bit stuffy and the refrigerator was dirty. I found coffee spills in the ice cube tray and the filter on the coffee maker was disgusting. I don't know how room attendants...More
1 Thank gabby t
Response from Manager_11525, General Manager at Extended Stay America - Providence - West WarwickResponded 15 September 2015
I appreciate you bringing your experience to our attention. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. In response to your feedback, I am reviewing your comments with our staff to make sure...More
when I checked in I informed the desk clerk about the smell and he acted surprised and then stated that others had complained about the smell and he would look into it, they ended up putting a deodorizer in the hallway a/c and thought it...More
The hotel is very well maintained.
The wifi works perfectly.
The room is decent . However, for 4 people + luggages, the room seems a little small.
The reception is good and the staff attentive and responsive.
Dishes available at the reception , upon request...More
US$87 - US$177 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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