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Hilton Garden Inn Beaufort

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Hilton Garden Inn Beaufort
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652 Reviews from our TripAdvisor Community

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Showing 649: English reviews
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Fort Mill, South Carolina
Reviewed 2 days ago NEW

Little outdated. Paper thin walls. Bar area very small and didn't stay open after 9:30 pm. DIdn't eat there so can't comment. Had a very difficult time getting on to the internet with my honors number. When I call the number to help, got a recording and was of no help at all.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank llewispar
Kristina R, Manager at Hilton Garden Inn Beaufort, responded to this review

Dear llweispar Thank you for your review regarding your recent stay with us. We are so sorry to hear that we did not meet Hilton brand's expectation of the highest quality of service and I am deeply sorry that we failed to accomplish this during your stay. We will pass this information on the the appropriate departments to address the...

Herndon VA
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I stay at a lot of Hilton Garden Inns and this one represents the brand. Everything was as I expected. Extra points for the friendly staff at the desk. Quiet location on the front side but within walking distance to grocery and a few restaurants. Drive to historic district for fancier restaurants. One night stay during slow time. Was a...

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Helpful?
Thank G S
About Hotel's Favourite Review
Kristina R, Manager at Hilton Garden Inn Beaufort, responded to this review

Thank you for the 5 star rating and for taking a moment to share your experience. I am happy to hear you found our staff so friendly. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On...

Beaufort, United States
Reviewed 3 days ago NEW

This hotel was very nice, attractive and clean. The room was spacious and very nice. I love the Keurig coffee maker in the room. The front desk sent me text messages during my stay to check in on me and see if I needed anything. Nice touch! I would stay again!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank janetsS3898QO
Management response:

Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Beaufort. I am glad to hear that you enjoyed your room and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. I hope we get the chance to welcome...

Rome, NY, United States
Reviewed 4 days ago NEW

Hotel rooms were OK, nothing special but nothing bad either. Just another ho-hum room. The decor in the lobby was nice. Hotel parking was excellent. The unusual part of our stay was at breakfast. Service was lacking. They brought our coffee to the table. Normally they leave a carafe of coffee at the table, this time they didn't. When we...

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Helpful?
Thank OldBull2
Kristina R, Manager at Hilton Garden Inn Beaufort, responded to this review

Hello OldBull2 Thank you for the feedback, we are working steadily to address this. Our goal is to exceed the expectations of our guests and we are dissapointed to see that we failed to accomplish this goal during your stay with us. We have provided this information to the appropriate department and will absolutely utilize your feedback to improve our...

Morehead City, North Carolina
Reviewed 4 days ago NEW

My wife and I recently spent several days at this beautiful facility and when we returned home I discovered my credit card had been charged more than the rate confirmed, in writing, by by the hotel....I immediately called the hotel, spoke with the desk clerk, explained what had happened and was told someone would contact me: no one did so...Two...

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Helpful?
Thank drummerbuilder
Management response:

Dear Drummerbuilder Thank you for your feedback. Our goal is to exceed the expectations of our guests and we are disappointed to see that we failed to accomplish this goal. If you would like to discuss this error further please feel free to contact me at the hotel and I will look into the matter for you. As with most...

New Orleans
Reviewed 4 days ago NEW

Anonymous service, do not expect particular care as an Hilton's Honor Member. Particularly disappointed by the lack of customer focus of the staff at the breakfast area. If there is something I like is a great breakfast. It was not.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 843jeanlucp
Kristina R, Manager at Hilton Garden Inn Beaufort, responded to this review

Dear 843jeanlucp Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Beaufort. I truly apologize that your hotel experience did not meet your expectations. I will certainly share your feedback with our management team and it will be used as a tool to improve the hotel and its...

Chagrin Falls, OH
Reviewed 6 days ago NEW

There were relatively few people staying here when we arrived, and I was able to get a corner room, which was spacious and comfortable. The desk staff were extremely friendly, and greeted us every time we walked past. Breakfasts were well prepared, and delivered to our table with a smile. The only improvements I could suggest would be more frequent...

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Helpful?
Thank TravelDog83
Kristina R, Manager at Hilton Garden Inn Beaufort, responded to this review

Dear TravelDog83 Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Beaufort. We are glad to hear that you enjoyed your room and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. We will take your suggestions into...

Greenville, Sc
Reviewed 2 weeks ago

My wife and I spent one night here. The room was very nice but was noisy since it was near an external door that slammed shut loudly every time someone used it. Breakfast was so so. Had to chase down help from behind kitchen to order breakfast.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bob H
Kristina R, Manager at Hilton Garden Inn Beaufort, responded to this review

Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Beaufort. I truly apologize that the hotel experience did not meet your expectations. I will certainly share your feedback with our management team and it will be used as a tool to improve the hotel. Sincerely Kristina R

Myrtle Beach, South Carolina
Reviewed 2 weeks ago

Staff very friendly and helpful. Room clean and in a great location. Breakfast is not free and not very good for 9.95. Not a large variety of food for breakfast. Main like baby was great for gathering group. Outdoor space was also great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 411bridgettf
Kristina R, Manager at Hilton Garden Inn Beaufort, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. At Hilton Garden Inn, we promise to do whatever it takes to...

london, United States
Reviewed 2 weeks ago

The room had a bad odor, the bed was old and terrible. The staff was not friendly or accommodating. The room had cock roaches in the bathroom, that's right I turned the bathroom light on at 2 AM to use the restroom and cock roaches on the floor, nasty. We checked out immediately !! Don't stay in this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank bryank930
Kristina R, Manager at Hilton Garden Inn Beaufort, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. We would like do discuss the issues you had in more detail to make sure...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Beaufort

Address: 1500 Queen St, Beaufort, SC 29902-3776
Region: United States > South Carolina > Coastal South Carolina > Beaufort
Price Range: $182 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Beaufort 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hilton Garden Inn Beaufort Hotel Beaufort
Hilton Beaufort
Beaufort Hilton
Hotel Style:
#6 Business Hotel in Beaufort
#8 Romantic Hotel in Beaufort
#8 Family Hotel in Beaufort
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Beaufort staff and other travellers.
11 questions
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over a year ago
LaCrosse,VA
15 days ago
8 months ago

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Questions? Get answers from Hilton Garden Inn Beaufort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front side overlooks hotel parking lot, some townhouses and small park. Back side overlooks street and restaurant parking lot.”
 of 5 bubbles 831GS831, 14 Mar 2017 | Read review
“Ask for a no mildew, no sewage room with hot water and a bed that is not from "The Flintstones" Eat breakfast someplace else.”
 of 5 bubbles SN32218, 29 Jan 2017 | Read review
“Upper floors facing marsh in the distance are nice”
 of 5 bubbles SRinSCarolina, 17 Jan 2017 | Read review
“the rooms on the side wing over look grounds instead of parking area”
 of 5 bubbles melvinb175, 17 Jan 2017 | Read review
“We had 403 and it was very comfortable.”
 of 5 bubbles 399MarkR, 13 Oct 2016 | Read review
5 of 5