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Francis Marion Hotel

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Francis Marion Hotel
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2,746 Reviews from our TripAdvisor Community

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Showing 2,714: English reviews
Reviewed 21 August 2015 via mobile

My boyfriend and I booked a 6 night stay at the Francis Marion Hotel, and boy did we enjoy it! Our room was in a great location, and even had 2 wonderful views of Charleston through both windows! Housekeeping was up to par with all of our needs, we greatly appreciate them for everything. We both enjoyed the excellent location...

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2Thank Melissa C
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Melissa, I'm glad that you and your boyfriend enjoyed your stay with us so thoroughly, from the central location to the beautiful views! It's true true that as an older hotel, we're working with limited space and resources, but we're always in the process of making renovations. I hope we'll have the pleasure of welcoming you back again soon! Take...

Bonita Springs, Florida
Reviewed 21 August 2015 via mobile

My husband and I spent 3 days in Charleston last week and stayed at the Francis Marion Hotel. Not only was the location superb, we found the hotel to be charming and the staff was WONDERFUL! Rooms were clean, spacious and very lovely. Everyone was Very pleasant and went out of their way to help with any concerns we may...

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1Thank Susan G
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Susan, I'm so thrilled to hear that you and your husband enjoyed your stay with us so much! I can't wait to share the kind words with the rest of our staff. I hope you'll be back to see us again before too long! All the best, Stephen Parker, Hotel Manager

Fleming Island, Florida
Reviewed 20 August 2015 via mobile

Our agency held a conference at the Francis Marion Hotel. The staff were spectacular and extraordinarily helpful. Everyone was friendly and seemed genuinely happy to be there. The rooms were clean and were well-kept. Some of the decor was a bit dated, and the door had a tendency to bang when I opened and closed it, but other than that...

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1Thank Retired4402
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm so glad we were able to help out with your conference! (And thanks again for choosing to host it at our hotel, of course. We appreciate it!) We hope to welcome you back to Charleston again in the future. All the best, Stephen Parker, Hotel Manager

Columbus, Georgia
Reviewed 19 August 2015

The Francis Marion is just beautiful and is a great value as well. We arrived VERY late, and needed to change our room from a King to 2 doubles. Unfortunately, they had no more doubles available. BUT, they brought a rollaway bed, and put us in a room that had 2 bathrooms. The rollaway was as comfortable as the king...

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1Thank Kelly P
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Kelly, so wonderful to hear that you'll be back! We're delighted to know that your first stay was a great one and we'll get the chance to do it all over again in the future. I'll be sharing your compliments with the rest of the team shortly! Safe travels, Stephen Parker, Hotel Manager

Santee, South Carolina
Reviewed 19 August 2015

You really get the feel of "old" Charleston with wonderful staff and great amenities. I would highly recommend this hotel to anyone that wants that Southern charm. The staff is friendly the valet parking was quick and safe. The rooms were clean and updated with that southern charm.

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1Thank jky504
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

That's a great way to put it! Really wonderful to hear that you'd recommend us to others after your stay. Thanks again for letting us host! All the best, Stephen Parker, Hotel Manager

Warren, Michigan
Reviewed 19 August 2015

I was there for a business meeting and stayed for 4 nights. The lobby is fabulous, and it's in an area that is easy to walk to many stores and shops. My room was fine, but a colleague's room had a terrible moldy smell when we arrived. They found her a different room, which was sadly not as opulent. However,...

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Thank MichiganMom55
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

We're glad you enjoyed your stay! While we're sorry your colleague didn't receive the perfect room right away, it's good to know that the situation was addressed immediately -- I'll follow up with my team personally on that one. Hope to welcome you back next time you find yourself booking a flight to Charleston! All the best, Stephen Parker, Hotel...

Reviewed 19 August 2015

Used a Groupon deal to book the Francis Marion for our 20th Anniversary. Even though we weren't paying full price, we were treated with the upmost respect and service. When I booked, I mentioned our anniversary. When we arrived, there was a hand written note wishing us a wonderful anniversary and signed by one of the staff waiting for us...

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Thank Andy N
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Andy, a huge thank you to you and your spouse for spending your 20th anniversary with us! I can't tell you how pleased I am to know that your stay was top notch. Very much looking forward to sharing your review with my team! All the best, Stephen Parker, Hotel Manager

Myrtle Beach, South Carolina
Reviewed 17 August 2015 via mobile

Okay so I have to start back about a month before our arrival on August 14th 2015 when I first started speaking with Kerri-Leigh Palmer, a concierge at the Hotel. Kerri-Leigh was AMAZING. She helped me plan the surprise weekend for my wife. She helped me plan a picnic in the park, private carriage ride, dinner cruise, flowers in the...

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1Thank THMP2013
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Oh, I can't wait to pass the kind words along to Kerri-Leigh and the rest of the staff! I'm so glad we could make you and your wife's 25th anniversary celebration so lovely. What a wonderful achievement -- congratulations again! We look forward to welcoming you back again soon. All the best, Stephen Parker, Hotel Manager

Las Vegas, Nevada
Reviewed 17 August 2015 via mobile

If historic hotels are your thing then I am sure this place will suit you. In the heart of Charleston the hotel has easy access to everything. Also the hotel has as on-site restaurant as well as a Starbucks. A couple of peeves as to why I will not stay here again is that the rooms are tiny.. Think Manhattan,...

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1Thank Stephanie C
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Well, of course it's upsetting to see this, Stephanie. We certainly hoped for you to leave with a better impression! It's true that we're working with limited space and resources, as an older hotel built in 1924, but we're always working to improve, and we appreciate your feedback about everything from the size of the rooms to the housekeeping service....

Philadelphia, Pennsylvania
Reviewed 16 August 2015

This hotel was beautiful and in a great area of town. We were able to walk everywhere we wanted. It's on King street and so close to great shopping and restaurants. The valets and front desk workers were all very nice and pleasant. I loved the flavored water in the lobby. This was a great touch on a HOT day....

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Thank zrturrell
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm so happy to hear that you enjoyed your stay with us so much! I'll be passing the compliments along to the rest of the staff. I also appreciate the constructive feedback about the service at the Swamp Fox, and I'll definitely be checking in about that. We always want you to be well-tended-to from the moment you walk in!...

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Amenities

Highlights
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more   less 

Additional Information about Francis Marion Hotel

Address: 387 King Street, Charleston, SC 29403-6468
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $245 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Marion Hotel 4*
Number of rooms: 234
Reservation Options:
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Also Known As:
Francis Marion Charleston
Hotel Francis Marion
Hotel Style:
#5 Spa Hotel in Charleston
#13 Business Hotel in Charleston
#15 Luxury Hotel in Charleston
#21 Family Hotel in Charleston
#24 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Francis Marion Hotel staff and other travellers.
13 questions
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Hartselle, Alabama, United States
4 months ago
Marana, Arizona
New York City, New York

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Questions? Get answers from Francis Marion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking Marion Square have terrific views.”
elivers2017, 16 Apr 2017 | Read review
“Some rooms probably had a good view; ours on the 4th floor did not. Ask when making reservation.”
brandel50, 14 Apr 2017 | Read review
“get the bottom line price--taxes & everything up front”
  • King st, early morning, outside of hotel going east
  • view from room 1106
daflores, 13 Apr 2017 | Read review
“A microwave or small refrigerator would be nice.”
858sallyd, 12 Apr 2017 | Read review
“Higher level rooms will give you a nicer view of town.”
Tresleches, 11 Apr 2017 | Read review
5 of 5